North Florida Lincoln
Customer Reviews of North Florida Lincoln
North Florida Lincoln
byon 01/10/2024
I bought my new Corsair from North Florida Lincoln because of the people who work there. The sales staff is welcoming, pleasant, not pushy, made me a good deal, and the service dept has been very helpful over the past years. My salesman Karoy was quite knowledgeable and he made it easy for me to decide to buy another car from this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
North Florida Lincoln
byon 01/10/2024
I bought my new Corsair from North Florida Lincoln because of the people who work there. The sales staff is welcoming, pleasant, not pushy, made me a good deal, and the service dept has been very helpful over the past years. My salesman Karoy was quite knowledgeable and he made it easy for me to decide to buy another car from this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Impeccable Service
byon 12/28/2023
We are first time Lincoln owners . The process for buying a new car can be overwhelming . Fortunately, when we arrived at North Florida Lincoln the General Manager ( Morris Jelks ) and my salesmen Karoy Lewis put our minds at ease. We custom ordered our new vehicle without being hurried or intimidated. We were kept informed throughout the entire process. Needless to say, we love our new vehicle ! The entire process was seamless and efficient. We look forward to our future visits for vehicle maintenance. Anyone in need of a new vehicle should stop by North Florida Lincoln .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Warranty Work Completed
byon 06/01/2023
I picked up my car after warranty work was finished, and returned the loaner. It was fast service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Receive excellent service
byon 03/13/2023
From the beginning it was east to make an appointment and secure a loaner car. The team finished the work in one day and bright my car back to my workplace. Very easy and professional people.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service department
byon 07/31/2019
I have been taking my SUV to North Florida Lincoln Dealer since I moved here in 2012. They have always been honest and helpful. Will continue taking my car to them as long as I have it. Which will be a long time since the help me take care of it. Thank to Suzie, Cody and (oops I for for his name) the gentleman in the collision department. They are a great team!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wonderful people
byon 03/30/2019
Recalled for programming issue. Completed and even washed the car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
dishonest, unprofessional, unethical
byon 11/18/2017
Agreed, or atleast I thought we agreed on a price of a used car on a Thursday, they told me it would be cleaned and ready for pick up on Friday. I go to the dealership on Friday, I was told it was sold the day before. I had the check ready in hand and took time off from work to pick the vehicle up. Neither Diedra Estrella or Morris Jelks called to tell me it was no longer available so I wasted time going to the bank and driving to the dealership. I wouldn't be this upset if they just called me. They could of just sent me an email or text message. Completely unprofessional and unethical.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
MKX Cooling fan
byon 09/09/2017
Our MKX cooling fan malfunctioned in the parking lot. We took it to the service department, they got it in the shop, made us feel at home and took care of the repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amazing customer service
byon 06/15/2017
Patricia Tyson our sales person was amazing and I would recommend her to anyone who considering buying a car. Great service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1st Class
byon 06/14/2017
When I was working, I enjoyed flying 1st Class. I have enjoyed our 2011 MKX , since new for the same reason. I have had our MKX serviced at 5-6 Lincoln dealerships from CA to FL. Always treated 1st Class. North FL Lincoln has serviced our MKX for 4 years. Always treated me well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
MyKey Settings
byon 05/26/2017
Very good service but was dismayed that the "MyKey" settings were altered. I am still trying to reset the "MyKey" settings to what they were before taking this vehicle in for servicing. This is my vehicle since I am making payments not the service tech's.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional and Classy
byon 01/12/2017
Our Sales Woman, Deidra, was very professional and helpful. She listened and didn't put high pressure on us when deciding on the new car purchase. We even tried the service department with our former vehicle before purchasing our Lincoln Navigator.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 01/10/2017
The customer service here is always outstanding! Could not be happier.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service.
byon 01/03/2017
Joe is a keeper, the best. Service performed on time, and we were provided with a loaner to have lunch at Olive Garden while we waited (~ 2 hrs)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Fred Rinard
byon 12/30/2016
Each contact was helpful and professional including the gentleman that shuttled me between your service facility and my home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Air suspension navigator
byon 12/26/2016
Joe took great care of us. Had a problem with car and house full of relatives, and Joe got navigator suspension fixed in 1 day . Called me a 6 pm to give me a report. Didn't think they made them like that anymore . Well done .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 11/26/2016
Great customer service. This is my first Lincoln. I am considering that this won't be my last. The people at North Florida Lincoln were great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Suzy in Quick Lane and her Team are truly Professionals!
byon 08/24/2016
Outstanding! I have recommended colleagues recently, and they were not disappointed. In Service and in Sales..Carol in Finance is another example of a Professional!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
North FL Lincoln
byon 07/27/2016
Great dealership who always makes me comfortable. Susan in Quick Lane is the best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service personnel; particularly Suzy Johnson
byon 06/30/2016
Even though they could not repair the vehicle in time they did provide a loaner vehicle. Great people, very professional. Nice facility.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service!
byon 03/28/2016
Great service. They got us in for service with no notice and took care of our problem as fast as was practical. In the end, our bill was less than I expected so that made it even better. Thanks!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
