Hyundai of Gainesville
Customer Reviews of Hyundai of Gainesville
Excellent customer service
by 09/29/2016
onMatthew did an excellent job helping us pick out and purchase our new car. He was kind, knowledgeable, and very personable. I would very much recommend going to Parks Hyundai for your next car purchase, ask for Matthew!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good buying experience
by 09/23/2016
onI had a good experience here at Parks Hyundai of Gainesville. Thanks to Matthew Olivier and Ramon Young we were able to get a vehicle at a very fair price even giving our unique situation. Thanks Parks Hyundai.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Hyundai
by 09/04/2016
onVery pleasant salesperson, helped us - Matthew. Very easy to talk to.Nice dealership !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied
by 09/02/2016
onMatthew Olivier found the perfect deal for me. I bought my first brand new car and left feeling relaxed about the transaction. Everyone at parks of hyundai was easy going and patient with my questions. The vehicle exchange program worked well for me. 😊
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2011Azera
by 05/30/2016
onMy salesman Matthew Olivier was excellent today, he made the process of buying my 2011 Azera easy and comprehendable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
by 05/19/2016
onExcellent service. My salesperson was knowledgable, patient, and courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2016 Tucson
by 04/11/2016
onMatthew Olivier was the dealer that helped me buy my first car. He showed us 3 different cars, went through the details of each, and let my mom drive one. He was extremely helpful and I would recommend him and this dealership to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hunters sonata
by 03/24/2016
onMatthew Olivier has great people skills he was a great salesmen. Great experience for me my wife and brother in law
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best experience ever
by 03/21/2016
onIve purchased 3 vehicles and i must say parks hyundai gave me the best experience. Matthew Olivier was great. Helped me get the vehicle that i needed and was a nice funny guy. If your interested in purchasing a car definitely go to him
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Third time customer
by 03/18/2016
onThis is my third lease at Park's Hyundai, Gainesville, FL. I come here because I know I can count on great help. Ms. Christina Leung that took care of me was very professional, knowledgeable, friendly and pleasnt. She did not push the sale, but worked with me and listen to my concerns. She helped me find the car I exactly wanted at the price I can afford. I also want to thank Mr. Ramone, the manager and Mr. Georgio , the finance manager to help me with my monthly payments that I can manage. Great experience !!! I would recommend it to my friends! Thank you Park's Hyunda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Memorable experience
by 05/15/2015
onI am so satisfied and glad that I was assisted by Berline Oswald when I was purchasing my vehicle. She was very patient, kind, and very polite. Her service would have driven me to maybe even purchase the whole lot!! She's awesome!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
wasting THEIR TIME
by 04/15/2015
onwas shopping for a new santa fe sport ..came to dealership to look around ..out pops a sales woman and inquires ""hi, can I help you today? "" I said I'm looking around for a santa fe sport ..she says well are you here to look or buy ? I am a bit busy ..I responded I would like to sit in a santa fe sport please.. she goes inside and comes back with keys to a santa fe. she opens the car and says here you go..i look at her and say this is a santa fe .not the sport. her SNARKY response was there the same .. well needless to say I shut the door and told her thanks I"ll just walk around by MYSELF .. would NEVER EVER THINK about buying from here...FIRST IMPRESSIONS MAKE A LASTING IMPRESSION ....STAY AWAY FROM THIS [non-permissible content removed]... TAKING MY MONEY ELSEWHERE
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Horrible. Take advantage of customer desperation.
by 12/15/2014
onI have had a horrible experience with Hyundai Parks of Gainesville since buying a 2013 Hyundai Elantra. They failed to tell me that a spare tire was not stocked in the trunk, and when a had a flat tire on the Florida Turnpike, they wanted to charge me $800 to tow my car to their dealership, plus the price of a new tire and placement of a spare in the trunk. They're claim is that most car companies do not stock a spare tire anymore, which all consumers know is nonsense. To make matters worse, their representatives lack the empathetic qualities and the drive to help that is a central tenet of customer service. They have also failed to address my contiued complaint about the care shaking when standing still, usually by dismissing my claims and stating that the car just does not do so. I would not recommend Parks Hyundai for anybody.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Stay Away
by 12/02/2013
onThe problem relates to the fact that I brought my car (trade in) into the service department for repairs and after a week and half and 650.00 dollars later my car was returned to me with the same electrical problem it had when I brought it in. I was forced to trade in the vehicle after having no faith in the service department to get the car fixed. All in all I bought a used Hyundai from them on 11/5/2013 and on 11/12/2013 the alternator went out on the vehicle. The reason the alternator failed is because during their cleaning process they made sure they cleaned the engine to hide an oil leak from the valve cover. This leak shorted the alternator and I am left with another 600.00 repair the dealer is refusing to cover. I will be sure to tell everyone I meet about the way I have been treated from this dealership (and I meet a few hundred new people a day).
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Best price, quality customer service
by 10/26/2013
onThis dealership gave me the best and most informative online quote. At the dealership, the sales consultant was responsive, personable, and authentic. He answered all my questions. The staff were easy to relate to, and I felt respected. They worked together to put me in the right car for me. The finance manager explained everything clearly and the process was smooth. During delivery, they oriented me to the features of the car and made sure I was comfortable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments