Gatorland Toyota
Customer Reviews of Gatorland Toyota
WATCH OUT! Dealers STEAL
byon 08/01/2019
If you are reading this, please read ALL the sales review of this store. I did not and I REGRET it like HELL!!! We worked with the sales and reached an Out-The-Door price. (Remember to keep the sheet that has the number you agree on!) Went to finance department and reviewed the paperwork. The total number on the contract is higher than OTD. They said it is additional service charge blah blah blah. I guess OTD is a joke and customers are idiots to them. Told us they have to call manager to take off the charge and came back real quick saying they can do us a "favor". Guess having dealers to keep their words is a favor. Also, the loan payment number is off. We used different online calculator and got a total interest number lower than the one they calculated. Of course, they blamed the system saying they have no idea. A finance officer cannot work out an easy loan payment? Incompetent or sneaky? What I learned is that dealer and customer are always on the opposite side of the table. However friendly they may look, they are thinking and calculating to their best interest. You are the only one who can protect yourself, so WATCH OUT!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
A Very Good Experiece
byon 02/01/2017
Worked with Ron Kiffer on the purchase of a 2017 Highlander. Did the homework to come back with a fair offer. The counter was reasonable and the deal was done. Ron was very thorough in explaining the features on the car and the whole thing went very smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Disgruntled Salesman
byon 12/29/2016
I recently worked with a salesman, Ian Peebles, at Gatorland Toyota regarding the purchase of a Highlander. The deal was not completed. In short, there were a few conversations with Ian and his team afterwards, but I never felt that any serious counters were given. About a month later, while I was still comparing other offers, the salesman called again and came up with an offer which was in the ballpark of what I wanted. However, having had an ample amount of time to search around, I found a better offer and bought a vehicle from another dealership. Pretty routine stuff, actually. A few days later, I received a call from Nikki, one of the team members at Gatorland. I was honest with her, telling her that I purchased a vehicle. She was polite and wished me good luck. About five minutes later, I received a phone call from Ian Peebles, asking what had happened. I replied that Id been able to negotiate a deal closer to home. His reply was not so polite, instead rather surly, and he stated that Id shown my true colors. Seriously? While he had crunched some numbers for me, I was never under any obligation to buy a car from him. Apparently he needs to understand that. Had a serious counter-offer that didnt insult my intelligence been made back in late October/early November, the purchase would have been from Gatorland. Instead, I had plenty of time to look around and find a better deal. I am still amazed that a salesman would call to complain that he didn't get a sale. Perhaps he shouldn't have given me so much time to look around. He only contacted me at the end of the month, when he needed to make more sales. Through the Gatorland Toyota website I sent an email to the General Manager, Chris Trotti, but have never received a reply. I suppose that it's fine for disgruntled salesmen to call clients and complain when they've not made a sale. I will never work with this dealership again, and have voiced my opinion to as many people as I possibly can.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Horrible [non-permissible content removed]
byon 09/12/2016
They had this toyota truck, pretty new wtih low miles at a very low price.. it smelled kind of fishy to me, but I decided to go with it.. Icalled to make sure a truck was still available before I went there because I live pretty far from the dealership. -- I was told the truck was still there and I had them double check with the vin and everything and they promised me it was there. So when I got there, I was told the old "oh, it was just sold".. I was furious, so I left.. I had my wife call and she spoke with the same person that helped and and he told her the truck was still there..YES< the same truck he had just told me it was "just sold" and wanted her to come in... so i called the manager and told him off, he was super nasty and rude..his name is Bob, one of the sales managers.. I would NEVER even buy a tricycle from [non-permissible content removed].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Perfect
byon 03/09/2016
I dealt with Dennis over the internet. He knew exactly what I wanted and matched me with the perfect car. This was the best car buying experience I have ever had. Will definitely recommend and I will definitely be back. I spent less then 45 minutes at dealership doing paperwork and picking up the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great trade-in and lease experience
byon 01/26/2016
My wife and I had a very pleasant experience leasing our new Toyota Prius V from Norvell Moore at Gatorland Toyota. Norvell was very patient as we worked through the process, and he quickly found just the car we wanted when we sent him the detailed specs. It arrived a day later from an out-of-state dealer,and we drove it home the next day. The dealer also happily addressed a couple of minor issues with the car to our complete satisfaction, and we got a very good deal on our trade-in. We recommend Gatorland and Norvell to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Toyota Highlander Limited
byon 07/19/2015
Bob and Cliff were absolutely amazing! We're from Illinois and this was an online purchase where I never met the staff until the day I picked it up! It is scary to buy a used car and commit to buying it when you never physically saw it or drove it! But this experience was phenomenal and it was like we were talking to them face to face! They sent tons of pictures and answered every question I had. You made this experience memorable and so easy to buy! They even put a beautiful big pink bow on the Toyota Highlander before I arrived! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Morally Bankrupt
byon 04/15/2015
I have dealt with dishonesty and bait-and switch tactics constantly throughout my lease. I'm currently trying to figure out the end-of-lease terms and I'm getting different stories from them constantly. It is proving to be hellish on my moving plans, and because they just seem to tell me a different lie every time I go in, it's gonna end up costing me about $1000 which I am currently contesting with the better business bureau. I had a salesman lie to me about services covered when I signed my lease, and he actually signed me up for insurance that invalidated my lease, so I wouldn't complain that my monthly rates were too high. These people are [non-permissible content removed]: DO NOT GO HERE. DO NOT GO HERE
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Gatorland is great place to buy a car
byon 01/22/2015
I found the car I wanted through Truecar and Edmunds they told me what I should pay, less than sticker. The first dealer to connect was Gatorland. They treated me with respect and it was really fast and painless; actually it was fun. Very straight forward people. Bought a 2015 Toyota Prius Persona and I really dig it, you should try one out too, better than what non prius drivers say.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Experience at Gatorland
byon 01/14/2015
This was my first car buying experience and everyone I spoke with was extremely helpful and strightforward. I was undecided with my purchase and the representatives ensured I was aware of what I was getting into with the purchase. I have no qulams about recommending gatorland to anyone looking to purchase a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best salsperson we have ever had !!!
byon 01/06/2015
Doyle Hayes truly was the best salesperson we have ever experienced in all of our 52 years of being together. Honesty is number #1 with us, and found this with him, and we appreciated it so much. If we ever need his services again, witch we may not, for it was such a lovely gift so late in life to have found a car salesman that told the whole truth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Car Purchase
byon 12/21/2014
We had an excellent experience buying our new Toyota Prius. Our sales person Zo Strickland went above and beyond to make the experience a smooth and enjoyable one. We will definitely be loyal Gatorland Toyota customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pay Attention
byon 12/18/2014
The experience started great until they decided to tell me two weeks after having the car I needed to bring it back. Make sure all of your ducks are in a row before you leave with one of their cars because they DONT make sure of that beforehand! One salesman in particular seemed really set on just trying to make a sale instead of trying to genuinely help me out.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
Great service
byon 12/18/2014
I just bought a new car with Gatorland Toyota. Their service was great and I love my new car. Thanks to all the assistance they provided!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Experience
byon 12/16/2014
I had one of the best experience buying my Toyota Camry at Gatorland. The sale representative was fast and responsive. I was able to close the deal very quickly and they even provided financing. I will def. buy another car from Gatorland again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 12/12/2014
My Camry hybrid has gone over 100,000 miles. I attribute it to my dealer helping me take great care of my car. She has never given me any trouble. I love my car. Even though I did not buy my car at this dealership, that have given me great service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Very efficient & fast!
byon 11/29/2014
I received an oil change and fluid top offs yesterday. Dan the assistant Service Manager helped me out and he advised my service would be completed in one hour and it was. I've been to Toyota before and the service that I receive is always great. The service team is very helpful, efficient and wonderful to talk with. Great service overall!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
New Car Purchase
byon 11/19/2014
Was shopping for a new vehicle that gets good gas mileage and we found that the Toyota Prius Hybrid got excellent mileage. We went to several dealers to get prices and the best deal was at Gatorland Toyota in Gainesville,Fl. The salesman Trevor Klinker was very nice and also everyone at the dealership was nice. We was not pressured into buying. They were honest and upfront with us from the time we arrived at the dealership. the transaction went very good and the financing was great. we highly recommend this dealer if you are looking for a good deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
purchased used vehicle
byon 11/19/2014
The salesman trevor was very knowledgeable but not pushy. I came in very late and he stayed late as did others to help me with the deal because I really liked the car and I was from out of town. I did wish all the numbers be up front because they tried to sell me an extended warranty but never presented it before the closing. Would like to see that different. Otherwise a greatexperience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Toyota Camry purchase
byon 11/06/2014
I trully enjoyed my shopping experienced at Gatorland with Buck. It was a very pleasant experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Vehicle Purchase
byon 11/04/2014
My recent vehicle purchase at Gatorland Toyota went as smooth as I could have ever hoped it would go. The sales staff was knowledgeable, thorough, and answered each of my questions/concerns in a way that helped guide me through the buying process. I would highly recommend Gatorland Toyota to any of my friends!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
