Phillips Buick GMC
Customer Reviews of Phillips Buick GMC
Exceptional service, Best experience
by 08/15/2019
onThis was the best car buying opportunity I have ever had. Ed was great. Everyone was extremely friendly. I had not intended to buy my car that day due to a couple of items. They helped me and was able to come back later and pick up my new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied customer
by 04/02/2019
onHad a great experience buying my car here. Ed was great and helpful. I will be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Enjoyed
by 03/14/2019
onVery polite, had good conversations, and the salesman knew his stuff. Thanks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
easy
by 03/02/2019
oneasy to deal with , friendly staff. great service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pleasant Experience
by 02/24/2019
onThis was our third car purchase from Scott Hall. He is professional and very knowledgeable. We enjoy the banter. Mr Phillips stopped in to say hello, and it is always a pleasure to talk to him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2002 freight liner truck
by 02/14/2019
onJ.D. and Bill both help me to find insurance agents that would insure this big truck. The processes where explain to me and worked with me on finances.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Phillips Buick
by 01/29/2019
onEveryone was very helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience !!
by 11/24/2018
onFrom start to finish, my experience at Phillips was absolutely great!! I would definitely recommend this dealership to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Top Notch
by 11/17/2018
onJ.D. Smith was an outstanding salesman. He was patient, thorough, knowledgeable, and attentive. It was nice to find a salesman who understands and applies the elegance of simplicity and the worth of excellence.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Yes
by 11/09/2018
onSalesman was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quick and Easy
by 11/07/2018
onWe were greeted by salesman, Mark Bonner, on a Sunday afternoon and test drove several vehicles. He was friendly, polite and was not pushy. We left without purchasing but later that afternoon found a vehicle on Phillip's website, unlike any of the ones we had been looking at. I called Mark and although they were fixing to close for the day, he gladly stayed. We did buy a vehicle that evening and the process was quick and painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Truck
by 10/20/2018
onGreat salesman no pressure no gimmicks just straight talk and facts. Honestly with my best interest in mind.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
very helpful
by 09/08/2018
onthis was the 2nd car bought from our salesman. Love the way he treats you like his parents - give him a call you will be surprised how he works
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
R new Terrain
by 07/25/2018
onWe just purchased our 2nd used GMC Terrain and are very pleased and are enjoying it. Our sales rep, Jon has done it again getting us a newer car and making my husband a happy driver! We have been to Phillips for all repairs on our previous GMC Terrain and are very pleased with the service! We will be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A "no pressure" new vehicle purchase
by 06/06/2018
onWe made a visit to Phillips Buick GMC to check out the 2018 GMC Terrains, not to buy one that day. However, the deal was too good to pass up. We returned the next day and my husband traded his 2017 Chrysler Pacifica for a 2017 Buick Enclave, another deal we couldn't pass up. Good job, Scott Hall!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrific Customer Service
by 05/01/2018
onWhile we only stopped at Phillips Buick GMC to LOOK, we ended up driving away with a great car! Bart was an amazing sales person and did a great job to get us a nice price on the car. We will highly recommend Bart and Phllips!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome service
by 04/11/2018
onI went in wanting a "cash car", but left with a beautiful MUCH newer car that has a monthly LOWER then my budgeted amount!! To good to be true!! Bart Larue thank you soooooo much for your AWESOME SERVICE & HELP!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bending over backwards
by 12/16/2017
onI very much appreciated the salesman, Bart, for working with me. Not only did he adjust the price several times but also he was willing to ride with me to my home so that my wife could see and drive the vehicle. He was also ready to have my mechanic take a look at it, although that didn't happen because the mechanic was very busy. And I love the vehicle to boot. It was more than I wanted to pay but the mileage was exceptional. I have a nearly new car. Great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome!!
by 04/19/2015
onI've bought a lot of cars in my life and I've always seen car salesman in the same light as politicians, they can't be trusted...that's until I went to Phillips Buick GMC! I already had a loan through my bank at 9% (my wife and I are in credit rebuilding mode). He didn't have to find us a lower rate but he worked hard and got us 5.8%! He saved me a ton of money! He also took a great interest in our boys asking them a lot of questions about them and generally being interested in their responses, not just acting like he cared. He's definitely a million times better than your average salesman! Then there is Sean Brooks, the Finance Manager. He was very courteous and helped us get a cheaper rate on our extra warranty. He also complimented my wife and I on "doing a great job raising our boys because they are very well behaved". These two guys were great, they made this a very quick and painless experience and I'm so thankful for their help. I'm telling everyone I know about them and I'm definitely buying a second vehicle from them. Thanks a million guys!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Closing pressure
by 05/12/2014
onWalked in, found a car I liked, and received total 'close the deal now' pressure, even after I asked it to stop. Walked out feeling extremely agitated and uncomfortable. Will never show my face there again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Run Don"t Walk From This Dealership!
by 04/01/2008
onA living nightmare! Purchased a 2008 GMC Sierra in 02/08. Truck spent 14 days in dealership for repairs(Never Right). After 3 return trips I soon learned their tactic of customer service. After long waits and lousy rental cars they believe you will eventually give up and leave them alone. They were right! I traded the truck with 1900 miles and lost my shirt. This dealership is made of empty promises.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes