Tim Smith Acura
Customer Reviews of Tim Smith Acura
Excellent Experience Purchasing a Vehicle
by 11/20/2019
onVisited Tim Smith Acura and purchased a used vehicle from Conor Ryan. Conor was professional, informative, and patient throughout the process. He cares about your needs and knows the vehicles. The support people of Ben Jenkins and Tanner Lampert were equally professional and made the procedure simple and stress free. We would definitely recommend Tim Smith Acura and Conor Ryan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
by 03/20/2019
onThe process was quick and the Sales Manager (Ed) went above and beyond to make our deal work for us. The whole team at Tim Smith Acura is awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lousy customer service
by 04/20/2013
onRude and condescending. Stopped by to look at a used car and was treated like a second class citizen in a third world country. Never again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Worst Dealership EVER
by 10/31/2009
onI walked into the dealership with a PAL in hand ready to purchase a new RDX. Within minutes of being around the salespeople, I was completely turned off. They were all very rude and talked down to me. When I asked about certain features, they looked at me as if I were retarded. When I spoke with the manager, the service went even further downhill. The way he spoke to me was horrible! I took my 35K purchase down the street and got MUCH better service there. I work at a local credit union and deal with many car buying members. While I have heard bad things about the Smith dealerships, I gave them the benefit of the doubt to get the car I want. However, I should have listened to all of the local's feedback and not stepped foot in the Tim Smith dealership. I do not recommend any of the Smith family dealerships to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No