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Bev Smith Kia

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Customer Reviews of Bev Smith Kia

4.9
Overall Rating
4.94 out of 5 stars(139)
Recommend: Yes (34) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Experience

by JONATHAN HAYES on 03/27/2024

The sales agent was great answered all questions and was not pushy. He made me feel comfortable throughout the entire purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
139 Reviews
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5 out of 5 starsservice Rating

Service

by Service on 04/12/2024

Fred kept me up to date on status of what was going on and approximate time . He’s the the best

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Carole on 04/07/2024

The service was great. On time and done correctly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome service

by Kelly on 04/03/2024

Every time I come to the service department at Bev Smith Kia, I have an amazing experience. Everyone is very nice and friendly, they keep you informed along the way and it’s always a pleasure to come here. I have referred the dealership to many people because I am so satisfied with everything!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by JONATHAN HAYES on 03/27/2024

The sales agent was great answered all questions and was not pushy. He made me feel comfortable throughout the entire purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

They're the Best!

by Barbara on 03/17/2024

Early morning appointment. Greeted immediately, everyone so courteous. They have a clean and spacious waiting area with coffee etc plus some munchies. Got in and out for a routine maintenance in under one hour!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service

by Franciska from 24 hour floor on 01/02/2024

From the start of the phone call to the end of service at Kia in Fort Pierce it’s nothing but great service in detail. Cory was wonderful and the Voice of Followup from Sandra is delightful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Respectful Experience

by Respectful Sales Experience on 01/02/2024

the sales team showed great respect , and great effort during the process and went the extra effort to get the car we wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service Dept

by Catilyn on 12/29/2023

Caitlyn went above and beyond. Very pleasant and concerned. Answered all my questions. The whole service dept is very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Oil Change Services

by Dean Johnson on 12/10/2023

Although it took a few hour to perform the oil change, completing it free of charge due to the almost 4hr wait was greatly appreciated..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great customer service

by Mmw on 12/02/2023

My last experience with Bev Smith Kia in Fort Pierce was excellent!! Great customer service, friendly and professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great!

by Patty C on 11/27/2023

I am totally satisfied with the service that I receive from Bev Smith Kia in Ft Pierce! I purcased my vehicle there and always return for my scheduled service! All of the staff are very helpful and friendly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Customer Service

by Ashley A on 11/07/2023

Fred and Chris were exceptional. Fred made a point of hearing out my frustrations (with a different dealership) about an ongoing issue I’ve had with my vehicle since purchasing my K5. He made sure all was corrected and in a timely manner. Chris did a great job fixing my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

8000 mile service

by David Fischer on 11/05/2023

Easy and fast to get my appointment, stayed and waited for my car to be serviced and the service employee Justin was very professional and kept me updated on everything with my car. Overall experience was above average. I gave 4 stars because I never give anyone a 5 star.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New car purchase

by Steve lewis on 09/30/2023

Very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Fabulous experience

by Dawn K on 09/17/2023

The staff are so attentive and make sure all your needs are met. Waiting area is very comfortable. Highly recommend this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr

by Anthony Iaquinto on 09/06/2023

Very courteous service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Door Handle

by Brenda on 07/14/2023

Black button on door handle fell & it was covered under warranty. I was able to get it repaired same day as part was in stock. Great job on turning it around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Love our new car!

by Beverly Cibulsky on 06/25/2023

I must say this is one of the most comfortable, nicest , fun new car purchase we have had. I look forward to future visits to Bev Smith Kia! Will recommend in the future as well! All my neighbors were correct! You get treated nicely at Bev Smith!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Grateful Customer

by LJ on 06/17/2023

My Kia dealership did a great job in providing me with appropriate time- framed service and my Service Rep was very friendly and accommodating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Routine EV6 service visit

by Routine EV6 service visit on 06/14/2023

Had our EV6 in for routine maintenance, work was performed promptly and satisfactorily.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Arnold on 06/01/2023

Exceptional service. I was treated VIP. Thanks to Cory and driver Jeffrey

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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