Englewood Ford
Customer Reviews of Englewood Ford
Great experience
by 08/20/2018
onFirst time we used this dealership and really pleased with the friendly staff and not feeling pressured. They gave us all the information we needed in order to make a good decision concerning our purchase. Very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My F150 Purchase
by 05/09/2018
onExcellent service. Very professional and accommodating staff. I was very pleased with my experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Englewood Ford
by 06/01/2017
onWe were able to do almost everything by phone, emailing, and texting so when we got there we only had a short amount of time to do paperwork and the auto detailing. LOVE THAT!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Disappointed Used Car Buyer
by 09/12/2016
onMy son was starting his second year in college and after not having a vehicle his first year, losing his jeep to his sister in high school we were looking for another Jeep. For months and months we searched for a decent Jeep he could afford and we finally found a 2007 Jeep Wrangler Unlimited X with just over 100K miles for sale at Englewood Ford for what appeared to be a great deal. We reviewed the Car Fax which showed very good service history and that Englewood Ford had changed the oil and replaced break lines due to them rubbing because of the lift that had been installed. We test drove the vehicle and everything sounded and ran great. There were no leaks or obvious problems. To help my son establish credit we ended up getting him a loan at a very good rate. All of the folks we dealt with at the dealership were very nice and helpful throughout the process and we ended up purchasing the vehicle in the beginning of June. My son was home and driving it daily with no issues for several weeks until he told me that when he stopped at a light the red oil light came on. Surely after 2 weeks and after the dealership just changed the oil it couldnt be that low. We pulled the dipstick and it was very low so since there were no leaks anywhere and no smoke when it was running we only assumed that the dealership failed to drain and replace the oil as they said and reported on Car Fax. My mechanic neighbor and I drained about a quart and a half of very black oil, replaced the filter and put the recommended 5W-20 in it. Once we ran it I heard a ticking that wasnt there before so we drained the oil and replaced it with 10W-30 and another new filter. The ticking went away and all was good with my son driving it round trip from Tampa to Boca Raton with no problems and no changes in the oil level. My son ended up get a house with his fraternity brothers so he was unable to make a trip with us to London and Paris for a week the end of June. He ended up driving from Tampa to Boca with all his belongings to move into the house on the Sunday before our return Tuesday. Sunday night in Paris I get a text message from him saying he is stuck on the side of I-95 in the rain. Freaking out worried about him being safe on such a busy road in Floridas driving rain I called him and he said everything was running fine and sounded good and all of a sudden all the lights lit up on the dash and the vehicle shut down. We quickly was able to identify a towing company (which I had added him to our AAA account) that took him to the nearest Jeep dealership. The service center was closed and on Monday they said that it could be the alternator because it wouldnt turnover. They werent able to do anything more Monday and on Tuesday they called and said it was definitely something in the engine. Since I knew I would get ripped at the dealership I was able to have a friend load it on his trailer and bring it back to Tampa. The next day we put the jump starter on it and my heart sank when I heard the noise deep in the engine upon turning it over. We drained the oil and dropped the oil pan finding all sorts of metal shavings in the bottom. My next door neighbor mechanic grabbed one of the rods which was extremely loose and undid the bolts revealing that there were no bearings left. Nothing else to do but get a new engine Called around looking for a replacement engine and the dealerships had them from $3,800.00 to $4,200.00 just for the engine so we picked one up over in St. Pete and installed it. Knowing that we were legally out of luck due to Floridas As Is law, I called Englewood Ford and told my sales person what happened who was of course very sorry about what happened and said he would speak to someone to see if there was anything they could do to help. He said he would call me back but of course I never heard back from him. After not hearing back from him I called the dealership and asked for the owner and was given to a gentlemen I had dealt with in their finance department who also said he would see what he could do and I have still never heard back. While I fully realize we are out of luck, you would think that the dealership, especially knowing that they didnt change the oil, would have done the right thing and help pay for some of the new motor. Im not one to complain or whine about things but I want others to beware that you are no more guaranteed that the used car you buy from a dealership is any better than buying one from anywhere else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great service
by 07/15/2016
onI recently purchased a 2016 F150 Extended cab. My experience at the dealership was phenomenal! Mike and Paul were very helpful and intuitive! Solid group working over there at Englewood Ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Discerning staff
by 07/06/2016
onAfter looking over the inventory I decided that that there was nothing in my price range. Salesperson Jack Kessler then suggested that I consider a 2016 Certified Pre-owned Ford Fusion. His discernment is amazing! This was just the car and assurance for me. I was very anxious and distracted as all the business of car buying decisions drives me nuts, but Mr. Kessler, aided by C J Wilson who completed the paperwork, made this deal the most efficient experience possible. I was out the door and on the road with every detail of being properly registered and insured in a car suited to my needs and situation - in less than 24 hours. Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
No high pressure
by 05/30/2016
onSalesman easy to work with, but product knowledge could have been better. He said vehicle didn't have stainless steel exhaust system. It did. He said rear window wiper didn't have a washer. It did. It speaks of doing one's research before buying any product because sales person may not have sufficient knowledge. I would still enthusiastically recommend this dealership. No high pressure was exerted on us, unlike another nearby dealership featuring the same product line. We walked out of that one. Englewood Ford is a good place to do business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service from grreat people.
by 05/16/2016
onI was in desperate need of a dependable car and the salesman who greeted me found out what I was looking for and took me to my ride quickly.A 2007 Chrysler 300.What a beautiful car and it rides like a dream.All the staff were very helpful and friendly.I will definitely be a return customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Dealership & Sales Force
by 05/09/2016
onMike & David were awesome to work with. We will definitely go back there for our next auto need.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
by 05/06/2016
onMike and Scott rock! They were extremely helpful and accommodating
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service and awesome people
by 04/27/2016
onMike the salesman was very helpful and all the staff from Englewood ford ,they help me with the financing and i was able to trade and purchase a newer truck in less than 2.5hrs,not bad when u compared to other dealerships 4-5 hrs in their "state of the art waiting room "good job Guys and thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
honest, no scamming
by 04/14/2016
onthird dealership I contacted about a used Chrysler T&C, other two dealers I would never recommend to anyone (Honda of Port Charlotte and Plattner of Lehigh. ) Englewood Ford was honest, no pressure, answered all my questions, did not try the usual bait and switch, gave me all the info I needed. finance mgr honest, checked out several possibilities and we went with my original bank, everything completed smoothly. My sister and boyfriend also use Englewood Ford's service dept and are very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Car Buying Experience
by 02/15/2016
onMickey Mullins made it a breeze to get my 2012 Lincoln MKZ. I love the vehicle and the deal. Mickey was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
awesome listened to my needs and wants
by 02/04/2016
onI was at the end of my lease and tagged in a different state. Not only was my lease ending and my tags being due the state that I just moved to has lease tags due on the paperwork holders B-Day mine was90 days from the new lease signing because of the expense of the tags in this state Englewood Ford suggested doing a two year tag with it being due on my B day then last and final year of lease just tag for 1 year. They made it easy as pie plus to get extra incentives being offerered on vehicles to go with a New Year prier signing.so I ended up going with a 2015 F150 Lariet Jack was a great help for setting some extra help needed on taking off my Tanau cover but it did not fit new truck. So service loaded up in bed of new one and I was on my way him
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Great Experience
by 01/01/2016
onI purchased a 2015 Ford Escape. I delt with wonderful salesman Mickey Mullins, and have nothing but great things to say about Mickey. Mickey knew the stock that was on the lot and was a very knowledgeable person about his product. Mickey was not a pushy sales person, and as I proceeded in buying the car I felt more like he was my friend then a salesman. The Escape that I bought, is a very nice car, and I am extremely happy with it. CJ Who did all the paperwork for the financing was fast and accurate and friendly. Thanks for such a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 Ford Fusion
by 12/30/2015
onI bought a 2016 Ford Fusion SE at Englewood Ford on Dec. 23. WHAT A GREAT EXPERIENCE! They went all out to find the car I wanted with the options I wanted. They exceeded all my expectations in finding a car and getting it to Englewood for me. The process was painless and timely. Love those guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
FANTASTIC PLACE TO BUY
by 06/16/2015
onJohn made my experience at Englewood Ford very enjoyable! All the staff is friendly and attentive to you and your needs while buying a new car. Thank you to everyone who helped me drive away in the car of my dreams!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments