Customer Reviews of Ed Morse Cadillac of Delray
APR Scam -BEWARE
byon 03/19/2022
Paul flat out lied to me on the final offer sheet presented to me for the purchase of my new SUV. After going through a few rounds of the deal, he looked me in the eye and said the final deal rate he presented to me on paper (3rd sheet) was based on 2.9APR. BUT, at final signing with finance exec, Mike, hours later after signing over my trade in (Jeep Wrangler w/ 12k miles) and transferring insurance, the truth finally came out that the final offer sheet Paul presented was really 4.75APR, not 2.9% as he said, and finance Mike only revealed that to me when called out when I asked him about the 2.9. My credit score is excellent, Paul even complimented when I signed my credit report results they pulled themselves and had me sign that my score was even higher than I thought (excellent) so I was assured the “so called 2.9%” was a go which was the deal I thought I made and my credit score secured. My bad for taking the verbal from Paul on the APR. YES, my bad. I was very excited about this purchase but left totally irate knowing I was duped in the final seconds of signing. I should have waited for Alan B. Or walked away. I take the hit for not walking away when I realized the lie, but hopefully my mistake and this review will help someone else. If this dealership has the car you want, go for it, but I suggest you steer clear of Paul. Or if you deal with Paul don’t trust the verbal. And keep a close eye on Mike.
Cadillac lease
byon 08/04/2020
Pleasant but business like.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Happy
byon 07/25/2020
Very helpful and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding and Professional, bravo Ed Morse Crew!
byon 07/21/2020
The overall professionalism among the whole staff. We drove hours to make a deal and they had no hidden agenda just to get us there. The purchase we as smooth as it should. No regret at all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wonderful car buying experience!!
byon 06/27/2020
I had the best experience that I have ever had buying a car both with my sales associate Tony, as well as my finance associate. It was a great experience and I would highly recommend Ed Morse Cadillac for anyone in need of a car. I also love the car that we purchased. It is a fabulous vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great car buying experience
byon 06/02/2020
Easy to deal with people. Sales and finance men were great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Bought XT4 at Ed Morse.
byon 05/31/2020
Easy, fast and informative
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
XT4 Buy
byon 05/05/2020
Online buying worked well - Delivery of vehicle went quick and efficient
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ed Morse Cadillac
byon 04/15/2020
From the communication, which started almost one year prior, on the return of my lease with Concierge Doug, to have me work with an expert, David, for Certified pre-own because I wanted to purchase my lease, and then him introducing me to Tony, New car sales expert, when I decided to change my mind, without any hesitation! Not any pressure or feeling slighted. Everyone that walked by me was super friendly! And all were very COVID conscious keeping the recommended distance and precautions! Just a really great experience at an uneasy time of leaving the house.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Efficient Sales Team
byon 04/13/2020
Initial contact with Max Acosta was very impressive - he researched information I couldn't find & answered ALL my questions. Follow up with Michael Tavin was very pleasant - he quickly understood my position & made it happen. David Lange handled the volumes of paperwork quickly & efficiently and Charles Lauria handled the financial end very expeditiously & I was on my way with my dream car! Each contact was very personable, patient and a real asset to Ed Morse - THANK YOU for a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional service
byon 03/31/2020
The salesman was extremely informative and knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
XT6 purchase
byon 03/13/2020
Product knowledge and professionalism
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A new 2020 Cadillic CT5
byon 03/07/2020
All the people I worked with were very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Love my XT6
byon 03/04/2020
Tony was great and very patient. And we are very pleased with our new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2017 Escalade
byon 02/27/2020
Super easy great staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
no title
byon 02/25/2020
This was one of the easiest car purchases I've made. Tony Catalfo made it very easy - he was clear and truthful...I didn't have the "I'd better watch my back (wallet)" feeling I've had with other car dealers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
CT6 v great car
byon 02/10/2020
Friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good Dealer, Nice People, Quality cars
byon 02/08/2020
Nice Staff.. all staff are very kind and friendly. Quality cars, good service. Got the car I wanted with minimal hassle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience! I purchased another vehicle back in 2009.
byon 02/03/2020
Salesman was very kind and patient with me. Would highly recommend him to family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy and happy experience
byon 02/01/2020
I was able to complete most of my transaction over the phone. My salesman worked every step of the way with me next to his Management team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I am very satisfied.
byon 02/01/2020
Patxi Breton was very helpful in making my decision to lease my CT5. He is very knowledgable in the cars operations and has helped me with tutorials. Also, what was discussed on the lease terms were exactly on the final contract agreement.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ed Morse Cadillac of Delray & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center. In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offer a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
2 Comments