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Crown Acura

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Customer Reviews of Crown Acura

5.0
Overall Rating
4.99 out of 5 stars(993)
Recommend: Yes (138) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Best Sales experience and service afterwards!

by Kat S on 04/16/2024

I was over the moon with the personal feel and exceptional professionalism that I received at Crown Acura. I was recommended to them by a colleague and friend. I was not disappointed in the least. Everyone there was extremely kind, helpful and caring especially since this year was a difficult one for me, newly single mom of 3 little girls, I was completely overwhelmed by having to find and purchase a vehicle without assistance from my ex. Today I was overly cared for by the service department who handled the matter of my my hood repainting service that was promised with timely service and compassion. I am just overly pleased I am with both experiences I had at this family-orientated dealership. Thank you Gillian and Jeremy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

993 Reviews
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5 out of 5 starssales Rating

Best Sales experience and service afterwards!

by Kat S on 04/16/2024

I was over the moon with the personal feel and exceptional professionalism that I received at Crown Acura. I was recommended to them by a colleague and friend. I was not disappointed in the least. Everyone there was extremely kind, helpful and caring especially since this year was a difficult one for me, newly single mom of 3 little girls, I was completely overwhelmed by having to find and purchase a vehicle without assistance from my ex. Today I was overly cared for by the service department who handled the matter of my my hood repainting service that was promised with timely service and compassion. I am just overly pleased I am with both experiences I had at this family-orientated dealership. Thank you Gillian and Jeremy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Don’t buy anywhere else!

by Ang on 04/02/2024

Gillian and Evan from Crown Acura made our car buying experience a great one! They made sure that we received the best price for our trade in and the price to match exactly what we were looking for. Feeling like a valued customer from the first time we spoke in 2017 and purchasing our first Acura, we came back for an upgrade in 2024. Both Evan and Gillian are extremely knowledgeable, ready to answer any question that came their way. Aside from that, everyone we came in contact with at the dealership is and always has been very welcoming, friendly, and with a smile on their faces!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Kudos to Gillian

by Allan G on 04/01/2024

This is our second time purchasing a MDX from Gillian Barnes at Crown Acura Clearwater. She greeted us with a hug as if we’re part of her family. She’s very professional, takes the time to listen and knew what we wanted and needed. Had a brand new car for us in 3 days! Jay took care of all of the paperwork and we are very happy with our overall experience at Crown Acura

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Shout out to Chris Duncanson at Crown Acura

by Cynthia R on 03/30/2024

Yesterday I leased a 2024 Acura MDX from Crown Acura and Chris Duncanson made it such an easy and pleasurable experience for me. Days before I had visited a different dealership and they had me stressed out but Chris and the general manager at Crown Acura took care of me. I highly recommend this dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

EXCELLENT

by SCROSS on 03/24/2024

Chris Duncanson was extremely helpful with the purchase of my beautiful new Acura MDX. He walked me through all the features of the car and reviewed my purchase options. He respected my time and made the purchase quick and easy. He said it would only take an hour and he was true to his word. I hate buying cars but Chris made is a pleasant experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Phenomenal Customer Experience!

by Chad Robinson on 02/16/2024

Gillian made our sales experience very smooth, and it was a pleasure working with her. Additionally, the sales manager ensured we were comfortable with the deal we received and went above and beyond.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic Experience

by David Craig on 02/11/2024

I went into the Acura dealership at the end of 2023 simply browsing, looking to avoid a high-pressure sale. I wasn't expecting to find a kind and knowledgeable staff, an excellent deal, AND a great car... but I did. Gillian Barnes is the Sales & Leasing Consultant who assisted me on 12/31/2023. Her warm and genuine approach was highly appreciated, as she answered all my questions honestly and provided me with a wonderful experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a car!

by DeeDee on 02/11/2024

Every staff member we encountered during our transaction made us feel at ease. Arash, our salesman, was a fun, friendly and knowledgeable professional. No high pressure sales tactics, the price and our trade-in value were fair from the start. We really didn't have to negotiate. The finance manager was helpful and accommodating as well. After what we've seen and encountered elsewhere it's nice to find a place that still does nice easy clean business where you don't feel taken advantage of the entire time. They really deserve a chance to sell you a car if they have something you are looking for!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks Mike!

by Ostrich Squad on 02/09/2024

Thank you Mike Patton for all your help! You were extremely helpful and made us feel comfortable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Seamless

by Kim McIntyre on 01/29/2024

I had an unfortunate accident with my 2019 Acura ILX. It was considered a total loss. I completed all the steps that are expected after an accident. The last being purchasing a new vehicle from Gillian Barnes, Sales Rep, at Crown Acura, Clearwater. I always have such a positive experience. I would never buy a car elsewhere. Gillian is knowledgeable about the cars she is selling, willing to allow the customer to take as long need be to make an informed decision and then proceed. Ms. Barnes is personable, polite and dedicated to making the experience a positive one. Gillian is dedicated to both the customer and her employee. This is the third car I have purchased from Ms. Barnes and will continue to do so if the need should arise.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Gillian's Island

by Bob M on 01/22/2024

Our experience in purchasing an MDX model from Crown was directly the result of Gillian Barnes who first greeted us as we meandered through the sea of cars on the lot. Without her gracious and efficient support I doubt we would have driven away the next day with our final choice. If we should ever need to buy again, we'll call Gillian first.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love our MDX!

by Diana on 01/15/2024

We hadn't been on a dealer lot since 2005 and were unsure what to expect. However, we could not have been more pleased with our experience at Crown Acura. Gillian is terrific, knowledgeable and friendly, and we love our MDX.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you

by A Jones on 12/28/2023

Bill Knopke was great in terms of helping me get into another new car after originally purchasing a vehicle in August, I was able to upgrade a few months later and Bill made the process effortless. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

MDX

by Iris weng on 12/15/2023

We bought a 2024 ACURA MDX here couple days ago, the sales name is Chris, he is very patient and enthusiastic to help you with all your questions.We had a great pleasant experience here. My dad loves it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Arash is the man!!! Thanks brother!!

by Batman on 12/15/2023

Best car buying experience. Arash listened to all of our many questions and concerns and did his best to meet them. We got the deal we wanted on a wonderful car, thanks to Arash and Jay. With wife is very happy with her new car, thank you very much!! - Cris

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Gillian is the best hands down!

by Stephanie Lara on 12/01/2023

Gillian is great to work with! My husband and I have worked with Gillian twice now and she just goes above and beyond to deliver top quality service. We have been through the process of purchasing a vehicle a few times now and I would say this has been the best service we have received. We also feel that at Crown Acura we have got the best possible deal. Driving from Orlando to Clearwater is so worth it. Gillian is the best and we highly recommend her!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Sales & Service from Chris Duncanson!

by Amber Bancroft on 11/27/2023

I had an amazing experience at Crown Acura on Saturday. With guidance and amazing service from Chris Duncanson, I was able to purchase the vehicle of my dreams. Chris was extremely knowledgeable, professional, friendly and he made this one of the best car-buying experiences I've had. Thanks also to Ashlee, the Finance Manager and everyone at the dealership. I could not be happier! Thanks again, Chris and Team! - Amber Bancroft

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Polite & Professional

by AW on 11/15/2023

I've bought and sold more vehicles than most people over the years. The staff @ Crown Acura is amongst the best I've ever dealt with. Chris Duncanson was polite & professional to deal with, as was every other staff member I worked with as well. They didn't play games or use cheesy/obnoxious tactics like so many places have lowered themselves to these days. I wish every car dealer was like this one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best decision I've ever made!

by Jim P on 11/09/2023

I was lucky enough to have met Evan Lantry, who amazed me with his knowledge about all of the features of every model and trim level. He steered me in the right direction and it was as easy as ordering from Amazon! Pick my color, trim, accessories, and poof. My car appeared. I was then introduced to Jeremy Stebbins, who made it very convenient to schedule my accessories to be installed. He got me a brand new loaner vehicle and kept me informed. He made the whole process so easy. I will certainly be back. It's hard to find a dealership who goes above and beyond the way these guys do.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Amazing experience with Arash for a new 2024 MDX

by Don Frank on 11/08/2023

We just purchased a new 2024 MDX and worked with Arash Tamaddonzia. He took us on a great test drive and the vehicle was great! Arash was amazing when it came to getting us to where we wanted to be price was and the customer service he provided was exceptional. I would recommend Crown Acura and working with Arash Tamaddonzia any time!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I wanted to personally thank Arash Tamaddonzia Sales & Leasing Consultant,

by richard asmo on 10/31/2023

I wanted to personally thank Arash Tamaddonzia Sales & Leasing Consultant, for such outstanding service we received, he exceeded our expectations in every way. We will always remember our personal experience both my wife Judi and I had at Crown Acura in shopping and purchasing our new Acura MDX. It was such a pleasurable experience, and we look forward to recommending your dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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