Conley Buick GMC
Customer Reviews of Conley Buick GMC
2024 2500 HD & 2024 Yukon Denali
byon 05/03/2024
Purchased two vehicles from Conley GMC within 6 months of each other and bot transactions have exceeded my expectations. Great buying experience and customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 2500 HD & 2024 Yukon Denali
byon 05/03/2024
Purchased two vehicles from Conley GMC within 6 months of each other and bot transactions have exceeded my expectations. Great buying experience and customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sharon Kinsman
byon 04/18/2024
Great experience taking my 2010 Impala for 2 recalls and a part for the air bag on/off light for US to be imported work done. Frank Melgar and his colleagues did a wonderful job keeping in touch, getting the job done, and in a timely fashion.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
work on 2017 silverado high country
byon 03/18/2024
excellent service at this dealer. was stranded in Bradenton Florida with broken down vehicle. I explained I could only be in Florida for 5 days for my fathers funeral. They cleared a spot on schedule to fix immediately. they were able to get parts and fix problem within 2 days. been to many dealers before. THIS IS BEST SERVICE I HAVE EVER RECEIVED.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honest
byon 03/02/2024
Lyn saved us $$$$$$
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 11/11/2023
Done quickly at a fair price without trying to add unneeded services
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Warranty rip off
byon 09/16/2023
Pay thousands for a bumper to bumper warranty and they say loose bolts aren't covered?? They are between the bumpers are they not?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Awesome
byon 08/28/2023
Bobby and Chris where absolutely the best ... Sold me the truck of my Dreams.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding service
byon 08/27/2023
My Buick had a noise coming from somewhere. Nick took great care of me---all fixed, and no noise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Complete Sales Effort
byon 08/17/2023
Very professional and efficient. I am really happy with my second lease deal with Conley Bucik-GMC
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jeremy is awesome!
byon 06/04/2023
Jeremy has excellent customer service skills and knowledge. What the technician servicing my vehicle did not know, Jeremy was able to help and make sure my vehicle was perfect when I left.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Poor service
byon 05/31/2023
Where to start! Long story short. Nothing but problems. Broken promises. and complete denial . Not to mention, What's the purpose of buying extended warranties for ? Complete JOKE. I will never will buy from the dealership. Service dept is a poor excuse !! This is being nice. We purchased a 2021 GMC Yukon Denali, Finally after the (chip issue ) We started off right away with Electrical issues. Turn signal makes a buzzing noise. TV Monitor Screens in the back, have always have electrical issues. They come on automatically you have to keep shutting them off manually. We were told due to a crack (which happened sometime after that they wont cover it. No problem , but why would the other screen still do the same thing ? And its not cracked? After being a loyal GMC owner, and this is not the first vehicle we have owned. You think the owner of the GMC would contact us and ask what can we do to help? NO, You think loosing thousands of dollars being a loyal customer means something, it DOESN'T . Especially here. I say we need a new guy in town to open up and treat people right!. I believe this is the only dealership in the area (Bradenton) So, we had an appointment today, May 30, 2023 to come in and replace both screens, Husband , gets there and they dont know why we are there. My husband is so stressed out!. Ends up getting into it with the Service Dept . We said " If we replace one screen" And it doesn't fix the problem, what do we do ? .They dont have an answer. To us its their way OUT. Conley waits until we get there to tell us oh we can fix one screen, They should have tried to figure out why the electrical problems keep happening. But nothing simpler then pushing people out the door. And to act ignorant as to what our scheduled appointment was for. $1400 vs $80,000 is not a smart business decision. Reading other complaints and same issues , sounds like I'll cancel my warranty, get my money back and carry on. Good Reddens.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Service
byon 05/16/2023
The service was outstanding and they completed the oil change fast! I always have wonderful service and they treat you like family! I will definitely recommend them to friends and family!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2024 AT4 HD
byon 04/28/2023
I had the pleasure of working with Bobby and he was an absolute pleasure to work with. He communicated with me very well and was making sure I felt taken care of. This by far was one of the best experiences of buying a truck. I’ve already recommend Bobby to several friends of mine. If I get another truck it will be from Conley GMC !!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bonnie Peternell
byon 04/25/2023
Chistina worked with us until we found the perfect car for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love my new Buick
byon 04/06/2023
Fantastic. Bobby made it so easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 03/23/2023
Always excellent customer service performed in a timely manner courteous professional staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Sat service visit
byon 02/27/2023
Went in because washer fluid not working. Service assistant verified inoperable and that it was full Mechanical tech diagnosed motor was working. Part was ordered and expected in 2-3 days. The whole visit was less than 90 mins very satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Conley Buick/GMC
byon 02/21/2023
Got me in and out as promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Smooth Oil Change at Conley Buick - Bradenton, FL
byon 02/02/2023
The check in process was smooth and efficient. My advisor Alex did a good job. I was notified that filters needed to be replaced which I approved. My washing fluid wasn't running when I dropped of the car and I asked it to be looked at. Alex ensured that the windshield washers were tested after being filled. He even demonstrated to me personally at pickup that it was fully functional. I appreciated the extra effort to ensure I was fully satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Poor service
byon 10/13/2022
Poor service and communication, I keep getting surveys about my service which was never have appt, Been waiting for over 3 months to get my Yukon fixed one problem after another. Say the fix one thing, will return call until next part is in and Still nothing, pick up SUV and had to return next day as the item they fixed is even worse. No communication from them unless you call.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Love Conley Buick and my new LaCrosse
byon 03/23/2018
Everyone that we dealt with at Conley Buick was wonderful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments