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Alex Karras Lincoln

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Customer Reviews of Alex Karras Lincoln

4.7
Overall Rating
4.67 out of 5 stars(25)
Recommend: Yes (8) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Lincoln Nautilus

by Jackie12 on 02/23/2024

January 2024 I purchased my 2023 Lincoln Nautilus and traded in my 2022 BMW. Best decision ever made. Comfort, space, ride, etc. all which are perfect. Great sales staff, smooth transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
25 Reviews
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5 out of 5 starssales Rating

Lincoln Nautilus

by Jackie12 on 02/23/2024

January 2024 I purchased my 2023 Lincoln Nautilus and traded in my 2022 BMW. Best decision ever made. Comfort, space, ride, etc. all which are perfect. Great sales staff, smooth transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Alex Karras LIncoln , Bradenton FL

by RickIan on 07/24/2023

Easy to work with. People were very friendly. Picked up my vehicle on time and returned it within 2 hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent in every way

by 12345678 on 07/13/2023

The service was excellent as was the customer service, they picked up and delivered my car and had it cleaned.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Last Minute Fix

by Caregiver on 07/10/2023

I had a slow leak in a tire. My usual tire place was over booked. I called Alex Karras, they said to come in and after 1 1/2 hours I had a new tire.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Lincoln Dealer

by Customer on 06/08/2023

The oil change and priority check was done while I waited in the comfort of their lounge

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Nautilus Checkup

by LincolnJam on 05/27/2023

First time bringing in the new Nautilus., service completed in less than 90 minutes., detailed and delivered to me to drive home. Very efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

Ms

by DMurphy on 04/06/2023

Staff is nice quality of work is not great my vehicle still isn’t fixed properly. I also feel like because I am female they are trying to take advantage.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Honest fix for an old MKX

by rsuinfla on 03/22/2023

My 2008 MKX's brake pedal travel was too long and foot pressure to stop was quite high. The brake fluid was dark, so I also asked for a flush. The factory flush procedure is fairly complicated, but the tech did it correctly and in doing so, solved the pedal problems. The tab was reasonable and the service advisor was very responsive to this problem and a couple other minor ones. I drove away a happy customer!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

MKC Checkup

by Daryl Dog on 05/30/2022

We are taking a long trip and wanted to make sure the car was in great shape. The cost was worth it!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Vehicle purchaser

by John Harris on 04/21/2022

Outstanding

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Karras Experience

by Bradenton on 10/22/2021

Went in to pre order a car. Was offered a buyout of the lease + cash toward new lease. The car was reserved for me when it arrived 2 weeks. I was in and out in 2 hours with a new vehicle. Courteous, friendly, not pushy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Philinn on 08/23/2020

I had 3 vehicles serviced and was very satisfied with the work. All the people were very courteous and took all precautions for Covid.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2020corsair

by 2dogladies2 on 03/02/2020

Could not have been better. Roman was so knowledgeable about the car, which was such a help to us. Made choosing and buying a car a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Alex Karras Lincoln

by SallieE on 11/14/2019

Received excellent service during turning in a previous leased MKC for a lease on a new MKC. Process went smoothly from start to finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Alex Karras Lincon Aviator

by davidphilbin on 10/09/2019

Just bought sight unseen a new Lincoln Aviator. Great car and great dealership. Real people taking good care of its customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

AWESOME Dealer!

by Donna J on 10/09/2019

We leased a 2019 Lincoln MKC Reserve model from Alex Karas in Bradenton on Friday 10/5/19 and we were treated like royalty! They went above and beyond and bent over backwards to find us a car! Our sales team were very accommodating and helpful and the salesman came in on his day off to deliver our car. I was amazed and very pleased after receiving less than perfect service from a dealer in Sarasota! At Alex Karas Lincoln the staff is awesome, the service is terrific and the car is beyond my expectations, sorry I did not check them out sooner. I HIGHLY recommend this dealership, they are am awesome team and I cannot give them enough praise. Wow rate them a 10+++ and I got a super good deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Have been satisfied, time after time

by LincolnMan2605 on 05/14/2018

ALEX KARRAS has been my service stop for more than 10 yrs. You just come back when you receive this kind of professional service and convenience. Service personnel keeps you informed when issues arise and explain everything. Waiting time has been minimal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Car Service at Alex Karras Lincoln

by hrmcbean on 12/12/2017

I've always received excellent service when I bring my Lincoln for a check up. Today was no different, the same excellent and attentive service !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

ALL STAR SERVICE

by Tinsworth on 01/10/2017

Service and parts department have been terrific for the few routine maintenance checks needed. That makes ownership wonderful. Great American company!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

MKX Service at Alex Karras

by myMKXdealer on 06/28/2016

I had my first service appointment for my 2016 MKX (the third one I have owned) and I am completely satisfied with the attitude and services at Alex Karras. They make me feel like a valued customer and they want me to be happy with their performance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best Dealership in Town!!!

by barbarajones on 05/24/2016

I never have any problem with my dealership and the 2 men who work in the service department. They are always very nice, kind, professional, helpful, and friendly. I am totally happy with these gentlemen and my dealership. Thank you. BJ

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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