Westbrook Honda
Customer Reviews of Westbrook Honda
New car purchase
byon 04/05/2024
My sales representative, Ah Young Wood, and her team were helpful, knowledgeable, and went out of their way to make sure all my questions were answered. The entire experience was smooth, start to finish.
New car purchase
byon 04/05/2024
My sales representative, Ah Young Wood, and her team were helpful, knowledgeable, and went out of their way to make sure all my questions were answered. The entire experience was smooth, start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Car Purchase
byon 04/02/2024
Sammy and Tim were both so nice - anwered all my questions ( some before I even asked them). They really listened to what I had to say. It was the first time i had gone to buy a car by myself and I didn't feel pressured to buy. Everything was done when I left with my new car that day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very Satisfied.
byon 03/26/2024
My service advisor was the best.(Shannon Cassidy) Answered questions with no problems. Explained things so that we would understand.The wait for the service wasn't too long.It is a comfortable waiting area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional Dealership
byon 03/02/2024
Amazing dealership! Everyone is very friendly and knowledgeable. This was my second purchase from Sammy. Both my mother and mother and law have purchased Hondas from him as well.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 Ridgeline
byon 02/18/2024
Friendly, no hidden fees, all good., we are very happy with our new Honda Ridgeline. Looking forward to using the 2 year maintenance service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lorensen Honda Westbrook CT
byon 12/01/2023
Greg L, Dan, and Demetrious were so welcoming, helpful and friendly in the process of getting my new car. I was in and out in a timely manner and they each provided amazing costumer service. Demetrious was happy to go over all the new details/features of my new car with me which was so helpful. Greg really made filling out the financial paperwork easy and is happy to answer your questions while doing it all with a smile.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service!
byon 09/30/2023
Everyone at Westbrook Honda was wonderful to work with. Leo was great! He explained everything and answered all my questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great buying experience
byon 08/07/2023
Our salesman was friendly, yet knowledgeable and professional. He listened to us and lead us to exactly what we were looking for. He was very accommodating to our needs and went over and above for us. I would highly recommend him, and already have to several people I know.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 07/23/2023
Professional, helpful, friendly, knowledgeable. Took car right in and had it ready as promised. Explained what was needed for 10K service and recommended some other things bit never pushy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 07/12/2023
The service was honest and prompt. The financial arrangements were "painless" and the salespeople helpful, not intimidating. The amount offered for our trade was fair. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fast and friendly service
byon 07/10/2023
My car was serviced quickly and my service writer was so kind and personable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Westbrook Honda
byon 07/08/2023
Clear explanations and friendly. Gracious use of a loaner overnight. Easy to get to, easy pick up. X x x x x
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car purchase
byon 06/24/2023
Pleasant non pressuring sales people Knowledgeable and accommodating
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I continue to be impressed with Westbrook Honda
byon 04/24/2023
I continue to be impressed with the quality of customer service, and appreciate the kindness in my interactions with anyone I come into contact with over the phone or in person.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Dealership
byon 01/24/2023
Ask for Juan, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Westbrook Honda, Connecticut
byon 11/06/2022
I found Westbrook Honda to be a very pleasant dealership to do business with. I felt no pressure at anytime and was well informed about both the vehicle and the process. My sales person, Emily, was wonderful from start to finish and greatly contributed to my positive experience at Westbrook Honda. These comments reflect how I feel about all the staff that worked will me on the purchase. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience at Westbrook Honda
byon 10/09/2022
This was the easiest time I’ve ever had purchasing a new vehicle. Sammy was pleasant, helpful and professional with the whole transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I continue to be impressed with Westbrook Honda
byon 09/26/2022
I continue to be impressed with the service department at Westbrook Honda, and deeply appreciate the kindness I have received.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car buying experience
byon 09/23/2022
Everyone was personable and helpful, especially Leo. I would definitely return here first for my next purchase of a car or truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent service
byon 09/07/2022
Westbrook Honda is very accommodating and pleasant to work with. From the friendly appointment reminders to the ability to work the best price the car buying experience was wonderful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The service is excellent very professional
byon 09/03/2022
The representative Mr. Hernandez was very professional he listened to my concerns . he showed that he cared and the service was excellent I will definitely be back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments