Mercedes-Benz of Fairfield

by robw6 on 09/16/2014

The salesman ( Mitch C) that I dealt with was amazing, very professional and helpful. He made the the experience pleasant. However, after signing on the dotted line I was given a huge surprise. I must wait 10 business days to take delivery of the vehicle because, I had financed with the Capital One Blank check program. Capital One has stated it is 2-3 business days maximum before the dealer gets the funds. In fact the dealer may call Capitial to confirm funds available and deposited. The GM at Mercedes, explained to me thru the poor salesman, that they don't care, I have to wait the 10 days. They claim the reason is, Capital One can take the funds back. Having been in banking for 10 years, I know this is not possible. The simple fact is I will be making my first car payment before taking delivery of the car. I have contacted an attorney in the meantime to find out what laws may have been broken in the situation.

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