Hoffman Audi
Customer Reviews of Hoffman Audi
Kevin is the best!
byon 12/01/2023
Kevin was a fantastic brand specialist and helped me find the best car for my needs. He went above and beyond to source the exact car I wanted from another dealership. Picking up my new car was so easy. Kevin set up my phone connections and also took the time to introduce me to the service department and meet Athena. Thank you Kevin! I love my new car.
Great service high cost
byon 03/19/2024
Great service and personnel. Very pricey for just an oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 01/29/2024
Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Vasilios
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 12/06/2023
This service puts on my snow tires every year and last year they put a note on my receipt that I would need new ones this year so just to make sure, this year, I went to a tire shop and without saying anything brought my old snow tires which they said were too worn out to use on my car. So they gave me an estimate on new snow tires. I then went back to Audi service and got an estimate and they were actually cheaper than the tire shop. They took me right away and put on Pirelli snows and washed and vacuumed the car. Rocky always provides great service and found me an additional discount which is why I go back every year.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kevin is the best!
byon 12/01/2023
Kevin was a fantastic brand specialist and helped me find the best car for my needs. He went above and beyond to source the exact car I wanted from another dealership. Picking up my new car was so easy. Kevin set up my phone connections and also took the time to introduce me to the service department and meet Athena. Thank you Kevin! I love my new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Simply the Best!
byon 11/09/2023
Athena is consistently the BEST in customer care and service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you!
byon 10/08/2023
Rocky in the service department was very kind, attentive and accommodating!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Audi A6 ran like new after Hoffman’s 50k Service
byon 09/05/2023
Thank you for 50k mile maintenance on my Audi A6 and giving my nephew a fantastic loaner. I truly appreciate it. The A6 is running like the day I bought it!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Early Bird
byon 08/21/2023
Great service got there at 7am both the car and I were well takin care of
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good staff
byon 08/19/2023
Very good staff member Bobby is very good and helped us pick the right options.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service and a great product
byon 08/18/2023
The inventory was amazing and the support team was super helpful. Kevin Rurka was my sales rep and he was very knowledgeable and friendly. No pressure just let the car speak for itself and walked us through all the options and features. Great service and great product.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Thank you!!
byon 06/24/2023
Rocky and Chris with the service department at Audi East Hartford are knowledgeable, professional and detail oriented. My 2015 Q5 needed repairs to the transmission and differential. They kept me updated and in the loop at all times
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
4 year maintenance
byon 05/12/2023
Took my s5 in for routine service, process was smooth, efficient, and communication was excellent. Service was completed sooner than expected but I was able to pick up later in day and bring loaner back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I wish I started here first. Two months of my time wasted.
byon 03/31/2023
These guys listen. I like that. They answered my hard questions without all the avoidance maneuvers of some of other car dealers I visited. They gave me plenty of time to test drive without any pressure. Manny was very clear with the financial information. No smoke and mirrors here. Manny was great to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Kyle Rosemond
byon 10/31/2017
I just wanted to thank Kyle Rosemond of East Hartford Hoffman Audi for making my leasing experience a very positive experience. Kyles communication was top notch every step of the way. He is not only a gentlemen but also a professional I would recommend to anyone looking for an Audi. He was awesome to work with and a really nice guy as well. Thanks again Kyle for going above and beyond.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2017 Audi A4 - 2nd car from Hoffman Audi
byon 09/17/2017
I just brought my second car from Hoffman Audi, Adrian and Ron are great. Ron Palladino works in sales and will always go the extra mile to accommodate any of your needs, answer any questions and take you for a test drive. Adrian is a sales manager, got my first Audi from him three years ago, he is knowledgeable, fair and very patient. Overall, buying a car from Hoffman Audi was a breeze and the quality of the brand is impecable. For sure I'll be back for my third car in a couple of years.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Sales and Service
byon 08/23/2017
I have been a steady customer of Hoffman Audi for over 20 years. They have more than fair prices on both the sales and the trade-ins. But what keeps my coming back is the excellent customer attention to finding the vehicles that I need. I just picked up a hard to find RS3. And after the sale, I know I can count on great vehicle service and parts as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional service from a team of professionals
byon 07/13/2017
I first contacted Hoffman Audi from their website and a response was prompt and courteous. I made an appointment to view a certified A4 and when I arrived I found the car ready for my inspection and a test drive. From the moment I arrived, Kyle did an exceptional job answering my questions and providing honest advice. The entire team was professional and quickly addressed my needs in every aspect. This was also an unexpected purchase for me, I didn't arrive expecting to make a decision and leave within a few hours with a new car. The level of service I received while at Hoffman Audi made me feel confident in my decision to work with them, and based upon my research of all comparable vehicles within the surrounding 50 miles, I was also pleased with not only the selection of vehicles, but the prices as well. I am not someone easily satisfied and generally do not settle for adequate or average. I would highly recommend, and certainly will recommend Hoffman Audi and Kyle Rosemond.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New car experience
byon 07/03/2017
I came into Hoffman not knowing exactly how to communicate what I wanted. Instead of pushing me into a vehicle and speeding the process along, both Zack and Peter patiently listened as I struggled to explain. With their patience and guidance I found the perfect car for me that same day. I would recommend the dealership for many reasons, but one in particular stood out: the two guys I worked with genuinely wanted the best deal/car for me. For that I am grateful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad experience
byon 06/11/2017
We had bad sales experience today. The sales associate was very pushy and rush us to make decision. we didn't feel comfortable. We ended up leaving the shop.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Horrific Experience - False Promises
byon 12/29/2016
Crooked dealer, makes false promises and do not keep their word. Inconsiderate and non accommodative. They try to squeeze out money from you in any way possible. Will say anything to get you to sign the lease and will later back out of their word. This dealership ruins the reputation of audi and cannot be trusted.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience at Hoffman Audi
byon 10/07/2016
We just took delivery of our new Q3 and could not have had a better dealer experience! The attention to detail and follow through from our sales person, Dylan, made us feel our business was valued and appreciated. Everyone we spoke to there gave us the same impression. Such a contrast from the local Mini dealer where we also considered a purchase. Now we know why Hoffman Audi was voted best in Hartford for 2016!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments