Customer Reviews of AutoNation Honda 104
Very pleased!
byon 04/24/2024
I am so glad my friend took me here after HER good experience a year or two ago.. My car got totalled in a bad accident and I was overwhelmed. I was already looking at junkers thinking I couldn't do better but I ended up in my dream car since I felt so reassured. I had a great experience with Leo and the rest of the team here and am just so happy and confident in my new car! I feel so safe and happy! I know if I had gone to other places I would have come home with no car and just more stress. This should be your first and only stop when car shopping. I stand behind that!
Very pleased!
byon 04/24/2024
I am so glad my friend took me here after HER good experience a year or two ago.. My car got totalled in a bad accident and I was overwhelmed. I was already looking at junkers thinking I couldn't do better but I ended up in my dream car since I felt so reassured. I had a great experience with Leo and the rest of the team here and am just so happy and confident in my new car! I feel so safe and happy! I know if I had gone to other places I would have come home with no car and just more stress. This should be your first and only stop when car shopping. I stand behind that!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Sal and the team went above and beyond!
byon 03/04/2024
Excellent customer service from Sal and his team. I got the car I wanted at the price I wanted-they were willing to work with my requests.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Super friendly and professional
byon 02/27/2024
Easy, painless, timely and logical process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Like the new ride
byon 02/22/2024
Overall positive sales experience. I worked with Luis and Kimber and both were great to work with. Luis was low pressure but patient with me, and Kimber explained all of the financing extremely throughly. No pressurey sales tactics were used and they were willing to oblige in my request for quotes before coming in. Out the door price matched the quote precisely, no add ons were pushed. On the sales and financing side I was pleased with the experience. The detailing and presentation of the vehicle left much to be desired however. After initially viewing the car I pointed out a ton of soap residue under the spare tire from the detailing and asked for it to be re detailed before purchase. After bringing the vehicle home and a second “detail”, I’ll be spending my weekend afternoon cleaning out the rest of the dried soap. I was also sent home with half a tank of gas and a bad windshield wiper in the back with and “I owe you”. Not deal breakers, but also not shining in terms of overall attention to detail from the dealership. I did receive a number of baity looking “final notice” documents about “transfer of factory warranty” in the mail without identification of who they were from post purchase, so I assume my info was passed to a third party extended warranty company. Have not received DMV paperwork or the windshield wiper so cannot speak to paperwork processing or follow through of the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 02/09/2024
The staff was friendly, helpful and willing to help out with any questions or concerns along the way.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 01/10/2024
Very friendly and great people to work with at auto nation on 104th. Thanks for everything you guys did for me . It was a pleasure working with you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My car was vandalized
byon 01/05/2024
I bought a used Mazda on Friday afternoon and made the decision not to trade my older car in based on the low value offered. The sales manager said I could leave my old car over the holiday weekend in their parking lot. When I went to pick it up, I found that an unknown person had thrown a rock at the windshield damaging it, causing a silver dollar sized hole in the driver side. When I spoke to the manager about this, he said there’s nothing he could do and suggested I call the police. I asked him to review the Security video, but he said he couldn’t do that until a police report was made, which seemed untruthful.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Amazing and seamless experience!
byon 12/14/2023
Went to Honda Autonation on 104th to see if I could have my Toyota appraised for a potential trade-in, and they gave me a great offer! So I decided to take it, and they were very helpful in finding an amazing new vehicle to lease and made the process smooth and straight forward.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Multi point inspection
byon 12/11/2023
I felt like I was really taking care of at the HONDA 104th location! The service technician, I believe his name was Ahmad was extremely attentive, and answered all of my questions. I’m very grateful for the HONDA 104 team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service: Excellent Service "After" the sale!!
byon 12/07/2023
A few months after the purchase of my BMW X5, we realized that I had an issue that had not been noticed within the purchased warranty period. I contacted the dealership to ask what could be done to resolve the issue? The GM at the 104th Northglenn location reached out directly to me to say, " We Will Make It Right." That day I was contacted by a Service Advisor named Abraham that made arrangements to bring my car in and made arrangements for me to have transportation back to my home via ride share. Abraham kept me updated on the status of the repairs and we discovered we both had a military connection. (Veterans) The repairs were done...and at no cost to me! I could not have been more excited to know that they did what they said they would do, "Make it right." I wear the AutoNation badge on my car knowing that they stood behind their car, word and promise with integrity. Paul C. U.S. Army Retired
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service at Auto Nation
byon 12/06/2023
I am very pleased with the service rendered me on Tuesday, December 5. I expected to have to be without a vehicle for several days which would be most disruptive. I took my Honda in about 8:00 a.m. for diagnostics. .Kyle phoned me about 2:00 to advise me of the results. I was told they would do their best to complete work on the Honda before close of business that day. I received a call about 5:00 that my Honda was fixed and ready to go. I am delighted with the excellent, expedient service. Kype kept on top of things and kept me informed. All other involved personnel were most pleasant and ready to please. That is good customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Leo and the team came through.
byon 12/06/2023
Thanks to Leo and the team, I walked away satisfied and kept my vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2020 CRV service and front plate bracket install
byon 12/05/2023
Kyle was Very attentive and thorough. He went over everything with me prior to authorizing the work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall
byon 12/04/2023
The advisor was upfront with the details and pricing, his name was Kyle and he was very respectful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 12/04/2023
The overall experience with AutoNation Honda was good. The sales person Jay has great knowledge on the vehicles and provide necessary information without any hurdles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 12/01/2023
I came in without an appointment the young man at the service desk helped out immediately. He was friendly and professional it was an excellent experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall Service
byon 12/01/2023
I dropped off my car for a recall service visit and everything was taken care of and it was easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rear windshield wiper repair
byon 12/01/2023
My rear wiper mechanism got destroyed at a car wash. Honda 104 was able to repair it same day. This was important because it is winter in Colorado and Snow is on the way. Thank you Honda 104 in Westminster CO
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service - Oil Change - Maintenance Plan
byon 11/27/2023
Experience was good overall. Used the last oil change of my maintenance plan. Service was quick for not scheduling an appointment which I’ve never done for oil changes since I arrive early at the service center. They’ve always provided feedback for the inspection and any recommended service needs for future visits.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Simple and Smooth
byon 11/22/2023
The buying experience was simple and straightforward, the way it should be. Did the necessary paperwork including financing and didn't waste time. Sales rep was very knowledgeable and helpful. Appreciated the professional experience and will be a repeat customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 11/20/2023
I was very happy with my service. My tech Treyvon was extremely knowledgeable and professional. I will definitely be back for my next service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments