Skyline Mitsubishi

by Adrienne on 06/30/2019

Jack Thomas made our car-buying experience today amazing. We were in a time crunch to find a used vehicle as our previous was stolen. Jack listened to our needs, found a vehicle that worked for us and made the 'numbers work' for our budget. I would refer family, friends and the community to Skyline as all are knowledgable, friendly, patient ans not pushy. A great dealership. Adrienne Melby

Read more

by MaKenzie on 06/29/2019

Jack made me feel comfortable during the buying process, showing me which cars of the ones I was interested in had a better sale, and basically walking me through the buying process of my Outlander. I definitely recommend!

Read more

by Martin on 06/25/2019

This guy is amazing worked his butt off to get me the deal i needed gained a lifetime coustomer

Read more

by john on 06/14/2019

Jack was the sales rep that helped us with our purchase and he seemed like he had been doing this awhile. We are happy with our purchase of the eclipse cross and as agreed, the dealership was prompt on getting the hail dents fixed with two days of us calling them. He was thorough with getting us set up with the proper paperwork and was willing to work with us to get a fair deal.

Read more

by ParkerFamily on 04/08/2019

Went in today to buy a 4th car from this specific dealership in 2 years, and gotta say I'm very disappointed with the experience. Dealt with Sales man Greg, great dude but then when it came to numbers dealt with GM (who never introduced himself, stay classy man). Had a trade that he low balled me on (worth $11k-$12k easily), then after all the numbers he did, I was basically going to give him my car for free and a $42k car was gonna cost me $52k plus my trade, $62k out the door, nice try GM, sorry but I'm smarter then you think. Will never ever buy a car from SKYLINE MITSUBISHI ever again.

Read more

by Diego on 03/28/2019

I got my chevy malibu here by the help of my friend mr. Matt dunaway, thanks bro you deserve a 1000 bonus!

Read more

by Alma_G on 01/16/2019

I was looking for an infinity and I found one that was in great condition with low miles and the process was pretty easy and smooth. Thanks Brandon for making the experience non stressful, quick and easy for us to be in and out. Car was detailed before we drove it home.

Read more

by arkangel8 on 01/22/2011

Sales Managers were completely clueless about the after market warranties sold on the vehicle. They hustled me as quickly as possible through the signing and blew me off afterwards when I had questions. Their first response when I made a claim was to discourage me and deny me. The finance guy, who did (supposedly) understand my coverages, said he would check out if I was eligible for reimbursement for the $934 of repairs I had to make immediately on the vehicle they sold me. He blew me off because it was a Friday, but he never called back. I had to keep hounding him. They wouldn't provide a spare key or keyless remote. Wasted my valuable time, giving me a huge runaround. My impression was they just want to move cars and don't care about their customers. BUYER BEWARE! AVOID THESE [violative content deleted]! DO YOUR BUSINESS ELSEWHERE!

Read more

by cherylwent on 04/14/2010

I had a terrible experience with this dealership and would never go to them again. Frank, the lead salesman, did not follow through with promises made and the general manager supported this lack of action. Communication was very poor throughout the financing process and it took nearly 2 weeks to get tires that were promised in 2 days. Customer service does not appear to be a priority at this dealership. I am waiting to see if the car I purchased holds up.

Read more

by mcma0155 on 09/29/2009

I was so excited to get a Honda Fit. I'd done the research, test driven a few and looked around. Skyline had just gotten one in and assured me they would give me a fair price. They did alright, and then after a month of taking it into the shop, I found out the reason it had been acting up since I drove it off the lot was because there was sugar in the gas tank. I had been in communication with "Coco" frequently after the purchase; first for the tire pressure gauge that had been removed from the car before purchase (that I had to replace because it wasn't covered under their warranty or my Honda manufacturer's warranty), and because my mechanic found sugar in the gas tank. Each time I came to them with a problem with the car, they said "We gave you way too good of a deal on this car." They were willing, however, to take back the Honda Fit a trade me a car of lesser value. "They have to make some money on this" Coco said-two days after he returned from Dubai.

Read more

by lrsmith on 09/08/2009

Several lazy salesmen were hanging out in the shade outside the showroom on Labor Day. After being ignored, I approached and was shooed away once they tersely indicated they did not have certain models. I approached again to inquire about the price of a vehicle. This was their response: 1. Shady requirement of testdriving before finding out price. I was told that they can't give an estimated price on a vehicle until it is test driven because it "wouldn't be fair to other customers" (supposedly due to a credit union program). 2. After I refused to test drive without getting even a "ballpark" price, the "manager" on the scene (spikey blond hair, early thirties, working afternoon 9/7/09) barked at me "what was the amount on the tag in the window?" (a potential monthly rate dependent on cash down and other factors). I told him I didn't remember. I thought he, or one of the other salesmen in the shade could perhaps, oh I don't know, do their job, and let me know the price: "take that number and multiply it by 72!" he barked. Do I work there or do they? "What is it?" He yelled to another, "$300? Take $300 and multiply it by 72, see it's easy..." he said very pointedly and sarcastically. I pointed out that the estimated monthly payment was listed on the tag as being based on a much lower figure than what he came up with, "that's not the price!" he barked again without further explanation. He thought this was hillarious, evidently, because he and one of the other salesmen could not stop laughing and it was quite obviously directed right at me. They continued even while I stared directly at them. My husband and I left immediately. Worst customer service I have ever experienced. They lost a sale. If this manager could move cars off the lot like he does customers, he'd be much better at his job. Actually went to their other branch, [another dealership], and was treated with respect. I hate to think what further negotiations on pricing and financing would have been like.

Read more

by gregf1 on 05/23/2008

Well, i went in to Skyline Mitsubishi looking on my lunch break for a specific car that i had seen online. I asked to test drive this specific car. Alex (a young salesman) briefly showed me the exterior of the car and then i was passed off to his manager "Frank" (an ironic name). Frank proceeded to try to show me every type of car on the lot, used and new, completely ignoring my requests that i had limited time and wanted to test drive a particular car. Finally after about 25 minutes of "no i am not interested in the Cadillac" and "no i am not interested in the Lexus", i came to the conclusion that i was not going to get to test drive the car that i had been close enough to touch. At that point i thanked Frank, but told him i was leaving. What a [violative content deleted]. He could have gotten a moderate sale, ala $15000, but threw it away trying to interest me in his other cars (20k to 33k). I know in the grand scheme of things that this is a minor complaint, but listening to what your customer asked for is mandatory for me. I will not be back.

Read more