Customer Reviews of AutoNation Buick GMC Park Meadows
New purchase
byon 04/06/2024
Overall the experience was great. They followed through on deal and made it pleasant
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New purchase
byon 04/06/2024
Overall the experience was great. They followed through on deal and made it pleasant
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying Experience
byon 04/03/2024
Melisa, our salesperson, made our buying experience feel like we were sitting on the couch talking to a friend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
GMC Sierra 1500
byon 02/19/2024
Painless from start to finish. Delivered the truck I was looking for in a timely manner. Answered all my questions and were very supportive with all steps.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Amanda Hollaway
byon 01/28/2024
Everyone was so friendly, helpful and accommodating.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Just say NO to AutoNation GMC Park Meadows Colorado
byon 01/23/2024
Long story short, I was working with GMC to get my truck in for the missing chips. I was on a three-way call with GMC and AutoNation and Ron from parts trying to identify if the parts were available. Ron said yes and promised to hold them for me till my service appointment. I was then transferred over to the Service department and talked to Jacob Miller. I have to say, Jacob was less then cordial on the phone to the point of even being slightly rude. He was unwilling at first to schedule my appointment even with GMC on the call trying to assist. After several minutes of bantering, he agreed to schedule my appt. When I arrived at the dealer, I was told that I could not wait on the truck and would need a ride home. This was odd since I had an appt and knew how long the chip installs would take. After sitting in the waiting room for an hour waiting on a shuttle ride home, Jacob proceeded to tell me that they didn’t have the steering wheel heater chips even though Ron (Parts Manager) told me they did and they were earmarked for me. Jacob said they had made a command decision to send me back home and put me on a waiting list for this chipset and the other warranty parts that I needed for my truck. Jacob said---don’t worry, we’ll have these parts in for you in 2-3 weeks tops! Well it’s been over three months now without contact from Jacob or AutoNation. I have reached out more than once asking for the status of all these parts that Jason assured me were ordered. It’s even funny that Jason said they now don’t have the original chips for my park assist that were being “held” for me. Lies---all lies from our first interaction. I got tired of waiting for Jacob, Autonation, and the lies that I was being told. I went to another local GMC dealer and had everything done including the new parts that I needed in a few weeks. Going forward, I wanted to let others know about my experience. I would never go back to Autonation nor would I recommend working with Jason or the Service team. Why isn’t honesty involved in dealing with the customers? If Autonation never intended on helping me with my GMC warranty case and repairs, why lie, schedule my appointment, allow me to take a day off work, make the trip to the dealer, and then lie and tell me parts were on order. I now know they never were. Jason was just trying to send me home without any help! It’s completely unacceptable! I have purchased new vehicles from this dealer before when it was another name, but would never set foot in there again for any work or purchases. I would advise others to look elsewhere too. No thanks Autonation or Jason. You have left a mark on me!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2 Comments
Owner - Josephs Limo Service
byon 01/19/2024
Approaching 9 years of Total Satisfaction and Confidence in PARK MEADOWS - GMC Buick at Lone Tree. Their Service Department is TOP NOTCH, very knowledgeable with competitive pricing! Service completed AS PROMISED! Looking forward to new Electric Models.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 GMC Sierra
byon 12/26/2023
Thank you so much for everything! It was such a positive and helpful experience working with David Fallt. Before we met David, we attempted to work with a salesperson at another dealership and we were completely lost trying to get exactly the truck we wanted, while he was trying to sell us something completely different off the lot. David helped us build and receive exactly the truck we were trying to get! I'm happy to make a referral to David for anyone who is looking at a GM vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Helpful Associate
byon 12/08/2023
Honestly, it was really good service. Paul, the guy working with me, also sent updates and kept us informed of the vehicle. Prefer to go here over any other place.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Owner, JOSEPHS LIMO SERVICE
byon 12/07/2023
Great Service, Honest Pricing, and its READY when Promised!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Last Minute Service
byon 12/06/2023
They were able to squeeze me in for a last minute service. Very fast and very professional. Highly recommended.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic!
byon 11/20/2023
Greeted immediately by Chuck Conklin. He answered all my questions; very professional and courteous. Great service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
fantastic experience!!!
byon 11/16/2023
ordered a new GMC 3500 Duramax truck. from the beginning was a great journey until delivery. Joseph kept me informed every step of the order process until delivery. very grateful for that because i felt like they really cared about me as a first time customer. was really impressed with the attention to detail. i would absolutely use auto nation again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding Service
byon 11/14/2023
Brought my car in for an issue. Michael Kelly and his team carefully explained the possible issues then went to work on my car. Luckily, the issue was not a big deal, I was checked on by other employees including the "service driver". From Top To Bottom, it was first class service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 11/10/2023
Purchased my car from this dealership and also take it to get serviced. Have enjoyed the experience and the employees. I have scheduled an appointment for all my oil changes and I am in and out in 60 min.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Brake service
byon 11/01/2023
We brought in our Buick in to have our brakes serviced at AutoNation BUICK/GMC in Park Meadows. The staff at this dealership are very polite and professional. We would like to highly recommend using Jacob, Michael and Ryan as your service representative and technician on your next visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto Nation Service
byon 10/26/2023
Made appointment for service on line; work commenced on vehicle timely manner; deficiencies of vehicle brought to my attention and work completed in less time than I had estimated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thorough and fair
byon 10/26/2023
Larry was very attentive and helpful. I appreciated his input and patience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New 2024 SIerra HD
byon 10/10/2023
Very pleasant truck buying experience. All employees were very friendly and made the experience great. Would recommend the dealership to anyone in need of a new vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jacob Miller, Service
byon 10/06/2023
We have been a customer for several years. We have purchased several vehicles and have always had service work completed at Auto Nation. Jacob is our go to person for service, he has always provided excellent customer service and continues to show he cares for his customers. Tim & Paula Coy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Don't go on a Saturday morning!
byon 09/28/2023
The one guy who was behind the counter in the service department was nice enough, but, WOW! Eight people in line and one (slow) person behind the counter? Unacceptable.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Truck owner
byon 09/21/2023
The tech was efficient and courteous and did what he could to take care of my minor problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments