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McDonald Hyundai

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Customer Reviews of McDonald Hyundai

5.0
Overall Rating
5 out of 5 stars(87)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great buying experience!

by Mike M on 05/26/2022

Brandon was amazing! Was easiest car buying process ever! Will definitely return and highly recommended! Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
87 Reviews
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5 out of 5 starssales Rating

Great buying experience!

by Mike M on 05/26/2022

Brandon was amazing! Was easiest car buying process ever! Will definitely return and highly recommended! Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Buying Experience

by J Havey on 04/04/2022

I recently purchased a 2022 Hyundai Palisade from McDonald Automotive in Littleton CO. Suzanne Dumont was my salesperson and it was a very pleasant experience. The transaction went smoothly and quickly, and she took the time to show me all the features of the car. The finance manager was also very friendly and helpful. All in all, it was the best car buying experiences I have had. I would give Suzanne a 5 out of 5 rating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Sales

by JT on 03/15/2022

I recently purchased a Palisade from McDonald Hyundai. David Kuczek was incredible. Because of the supply issues, I had to put a deposit down on the car and wait 6 weeks for arrival. David was very responsive with my questions and went above and beyond with constant updates on the status of the delivery. The Palisade is perfect for my family. And I thank David for making the process so enjoyable and low stress!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Hyundai Experience

by Lindsey on 03/14/2022

I recently purchased a Hyundai Palisade from McDonald Hyundai and worked with David Kuczek. He was wonderful and always went above and beyond to answer my hundreds of questions. He was diligent and timely and would even respond to me on his days off. Thanks to him for helping me get the vehicle I needed, when I needed it - with no games, no hassling and no pushing. He was upfront and friendly and was just great to work with. My husband is also a hard sell when it comes to sales people, but he really enjoyed working with David too. We both love the vehicle and it's been perfect for our family. Again, thanks to David for all the help and for making it an easy, seamless process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

McDonald Hyundai is a Winner!

by CAS on 03/03/2022

First of all, the car itself (Palisade Calligraphy) is just amazing. All the tech, especially related to safety, is just incredible. My thanks to Suzanne Dumont who made the purchasing process both simple and enjoyable. She followed up from the beginning and secured a vehicle within just a few weeks, was courteous, very knowledgeable and took the time to answer all our questions. I'd highly recommend McDonald Hyundai. I was impressed and will be a repeat customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Loved working with the folks at McDonald Hyundai

by Kim R on 02/04/2022

Doe Snyder at McDonald Hyundai was a complete pleasure to work with. She was very professional, had great communication, very helpful and really made the car-buying experience fantastic. She got me the car I wanted, exactly to the T. She also took the time to show me all the bells and whistles and how to USE them, before I drove the car off the lot. It was a very seamless process, no haggling, and I walked away with the perfect car for me. Really great customer service all the way around. Thanks Doe!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by jeanwalton2001 on 01/31/2022

I worked with David Kuczek on 1/6/22. I had to purchase a replacement vehicle with an insurance payout after my previous car was stolen and subsequently totaled. He was very easy to work with! Very friendly, personable and not "pushy" at all. He made the process (that had been hard due to the nature of the reason for purchase) very easy and actually pleasant. The finance people were also very easy and pleasant to work with. The dealership went above and beyond in getting this "new" car ready for me. I would highly recommend David and McDonald Hyundai!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Easy, helpful and professional - a great experience all around

by katherineebaker on 01/27/2022

An amazing experience from start to finish. I scheduled an appointment to do some research, get a quote on my truck trade in value and to have questions answered. I was lucky enough to work with Gary Clayton and had a fantastic experience in every way. He was patient, engaging and professional - answering all my questions and helping to feel confident in my decision. A few weeks later - I got my new car! Thanks Gary!!!! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome Experience

by Stacey L on 01/26/2022

Customer focused! Every single employee was friendly and made sure my needs were met. Micah walked me through the whole process and made it a quick and enjoyable process. All questions were answered and I left feeling happy and excited about my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ev heaven

by sparks on 07/06/2021

Low key, professional, and so efficient with our time. Gary Clayton is a knowledgeable and personable guy to work with. This Kona EV we bought is a mini luxury CUV in all the right ways - quiet, frigid AC, plenty of range and easy to charge.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great first-car-purchase experience

by Sophia Kim on 07/04/2021

I purchased a new Kona with McDonald Hyundai in May and it was a great experience! I was disappointed and not very hopeful because I wasn't able to get the car model with the options I wanted at Arapahoe Hyundai, but I had come across McDonald Hyundai and thought it wouldn't hurt to give it a try. I'm really happy I made this decision! This was my first car purchase ever so I was really nervous and didn't know what to expect, but everyone was super welcoming, friendly, supportive and helpful. Micah Levy had helped me throughout the whole process, along with John O'Hanlon, explaining everything one step at a time. After a couple of test drives, Micah made sure I was comfortable with the car I wanted to get and explained all the options and parts to the car. He was also making sure all my questions were answered and I could tell that he was really looking out for my best interest than pressuring me to get a car that might not be fitting to me. John was also helpful in breaking down all the costs to my car, how much I would be paying every month, and there wasn't any pressure to get any additional add-ons. He did a great job explaining all the options in easy terms to understand, but I really appreciated that he wasn't being pushy. I had taken my uncle with me because he knows cars better and he made it really clear that he didn't want any bs with pressuring sale tactics, but that he wanted it to be fast, clear and efficient. I got exactly that and the service I got there was super friendly, I have high expectations for when I purchase my next car in the future! They were great with any follow-ups, making sure I was having a good experience with my car and checking if I had any questions or concerns. I'm really happy with the service I got, along with the quality and my car has been great with no issues. I would definitely recommend McDonald Hyundai to any family members for friends because of how friendly and helpful they were!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing Experience

by Alanna on 05/21/2021

Doe was the best dealer I’ve ever worked with and is guaranteed to be the best of all time. The entire experience was a blessing. I had one plan and she had a better one, and I left with the perfect car for me with a lower interest rate than I could’ve imagined. She made the process fun, easy, transparent and downright magical. I’m the proud owner of a brand new Hyundai Kona and I appreciate her efforts greatly, as well as that of her colleagues, who had a hand in ensuring the process went smoothly as well. Thank you so much Doe and the McDonald Hyundai team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by Anais on 05/06/2021

The staff was very friendly and accommodating. They made the experience quick and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Car Buying Experience

by Ioniq Owner on 05/03/2021

Very efficient car buying experience, which is what I appreciate. No pressure sales tactics. I made an offer on a used car, they accepted it. The car was mine the same day. The staff I worked with were all very friendly and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Suzanne Dumont

by Bill Stroebel on 04/13/2021

Suzanne Dumont did a great job taking care of our need for a new car Would highly recommend her to anyone looking to purchase a car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience, easy buying

by kmessall on 03/27/2021

Micah was amazing. I never once felt pressured to buy a car. It took me a long time to decide what I wanted and Micah was always patient and never once had a sales manager come over to pressure me to make a purchase until I was ready.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Dealer

by Kukubird62 on 03/02/2019

Best experience I’ve had when buying a car. No pressure and they made the process very easy and less stress. Highly recommend McDonald Hyundai if you are in the market for a new vehicle!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Worst Customer Service I Have Ever Experienced

by Fastpitch on 07/20/2017

Went in to McDonald Hyundai (6500 S Broadway Littleton, CO 80121) today, July 20, 2017 at about 9:45am to look at a 2017 Hyundai Sonata Limited because of the Summer Sales Event. Unfortunately, the salesperson did not know what the Summer Sales Event was. He asked if I brought in the advertisement for the event. After a few minutes, it became apparent that the salesmen did not know much about the different models / trims / features of the different Hyundai vehicles. We searched the lot for ten minutes and did not find any 2017 Sonata Limited vehicles. The salesperson went to the sales manager to see if they had any available. He came back and said they have one at a car lot one mile away and he could drive me there. I said no thanks and proceeded to leave the building. This is where it gets interesting. The sales manager (a short, fat, homeless looking guy with blonde/red hair and a military haircut) came out and said, “Excuse me sir, what is the problem.” I told him that the salesperson did not know anything about what he was selling. The chubby manager said “Well he is new. I can get you an experienced salesperson.” I said no thanks. The fat guy then said, “Thanks for wasting our time!”. I said, “Excuse me?”. He repeated, “Thanks for wasting our time!”, and proceeded back to his desk. I said, “That is terrible customer service and I will report you to Hyundai.” The military haircut manager then said “Go ahead, I do not care. Make sure to tell 20 of your friends also you [non-permissible content removed] !!” I will never shop at McDonald Hyundai again. The manager should be fired for treating customers like that.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
1 out of 5 starssales Rating

Avoid and buy elswhere

by BrianHooge on 08/22/2016

Bought a used Jeep wrangler there via a distance transaction and relied on the integrity and honesty of the dealer to be up front with any and all issues so I knew beforehand what I was getting. The sales woman obviously knew little about what she was selling and "looked it over closely" said all she could find was a small muffler leak. Ok still not happy with that I paid the dealer an extra fee to thoroughly go through the jeep prior to me buying it and point out "ALL" issues. Sales manager comes back to me and says all I can find is the serpentine belt needs to replaced and all safety items and engine items are good. I send my wife to pick it up and drive it home 400 miles...about 40 miles from dealership going down freeway the top basically almost fly's off causing an accident. My wife calls frantic and I walk her through attaching it correctly and SCREWING the four hold downs of which none were engaged or tightened from the dealer. It is obvious someone lowered the top for demonstration and did not re-attach correctly. The muffler was non-existent when she pulled into the driveway as it sounded like an old farm tractor, door handles barely hanging on by wood screws through the door panel....Did they EVEN do the extra inspection? I doubt it. $500 and counting on repairs so far, I removed the transmission oil magnetic plug and found broken spring debris attached....something I am sure they would have noticed had they even removed the inspection/fill plug. Totally bogus and to top it all off after numerous emails about my concerns not even an attempt to contact via email or phone. DO NOT BUY FROM THESE PEOPLE.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

McDonald Sales

by rddenver on 08/03/2016

Just purchased another fine Hyundai from the staff at the fun and professional McDonald Hyundai. From Dave in internet sales to Ron the sales manger and Scott in finance it was a fun and fast experience from these guys at McDonald Hyundai. I recommend if you DONT want the 8-10 hour, stressful, not fun purchase of a new vehicle, then VISIT McDonald Hyundai. They treat you tops and what a pleasant atmosphere to do it in. Thanks McDonald Automotive Sales and Management. You do make car buying a fun and affordable experience. Please keep up the way you treat people Mr Dave, Mr Ron, Mr Scott and Upper Management. Thank you for the pleasant and wonderful purchase experience of our new Santa Fe Sport. I recommend everyone needs to insure a stop on in. Congrats on being a 5 star dealership. Ron&Lisa.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

tuscon

by missmemory on 06/03/2016

Suzanne Dumont did a great job showing me all of my options. It's been over 20 years since I bought my last car and was a bit overwhelmed at first but am very happy with my decision

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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