Dellenbach Subaru
Customer Reviews of Dellenbach Subaru
Best Car Purchase Experience Ever!
byon 08/26/2017
No pressure, incredibly friendly and helpful staff, lobby equipped with VIDEO GAMES to keep little ones occupied. Dellenbach Subaru provided the best car buying experience ever! Ask for John Jennings-he's incredible!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great new Impreza experience - Thank you Dellenbach!
byon 03/06/2017
Worked with Matt Hecker to purchase a new Subaru Impreza. He was great to work with, helped my get the car much fast than originally thought which was a pleasant surprise. Made the whole experience easy and responded quickly when I had any questions after leaving the dealership. Very happy with my new Impreza - thanks Matt!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome
byon 05/06/2015
Matt Soto is the best salesperson we have ever worked with. He makes everything so easy, he is very knowledgeable. If you are looking to purchase a Suburu go see Matt at Dellenbach!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 03/24/2015
Great sales experience. This was the first time that I have ever bought a new car and the staff was great. Never felt pressured or rushed. My Sales Associate, Matt Soto was patient and helpful explaining all the features and details of my car. I really enjoyed Dellenbach's addition to Subaru's tree planting promotion. The local tree planting made the experience feel more personal. It is always nice to see a local business take the initiative to give back to the community.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Subaru Outback
byon 02/23/2015
We bought a 2015 Outback from Cathy Michaels and were very pleased with the transaction. She was very informative and patient, and both she and the finance manager were very easy to work with. And we love the car. Recommend Dellenbach highly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of 2015 Legacy
byon 02/14/2015
My experience with purchasing my new Subaru from Dellenbach Subaru was outstanding. The salesperson was thorough in going over the features of the car, answering our questions during and after purchase and provided excellent customer service. I would highly recommend Dellenbach for considering or buying a Subaru. Melissa, satisfied customer, Fort Collins, CO
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Eric Wendt is the man!
byon 12/08/2014
I recently purchased a Subabru Forester from Dellenbach and could not be happier with my experience! I worked with Eric Wendt for over a year trying to find the perfect vehicle. First I was looking at trucks, test drove 5 of them I think, then changed my mind to a mid-size SUV. Drove a couple of these and then I deicded on my Forester for the great fuel economy and safety ratings. In the midst of ordering my Subaru we purchased a house which, as we all know, means I couldn't do anything with my credit until everything was final. Eric was friendly, knowledgeable, and most of all PATIENT through all of my crazy! He made sure my Forester was ready the second I was with all my chosen "bells and whistles". I will not hesitate to revisit Dellenbach for all my future purchases. If you are in need of any vehicle, in any condition, Eric Wendt should be your first choice!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Low-stress purchase process
byon 09/01/2014
Buying our new Impreza Sport Premium was a lot smoother and less stressful than we had expected. Communication was the key; from Matt H. in the showroom to Lindsey via email, getting answers to our questions was a snap and made the entire process very streamlined. We will not hesitate to buy from Dellenbach again in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fair dealing
byon 08/27/2014
From the internet research, to the internet sales contact, and onto the salesman, the dealer was up front, informative, honest and fair priced. Very pleased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy
byon 05/21/2013
The purchasing experience was exactly what I was after: researched online for a few months; connected with internet sales and received a quote; transferred to the sales floor; 24-hour test drive; straight-forward negotiation; paperwork made easy; sold. They were a really good bunch of folks to work with. They accommodated my requests for test drives and quotes specific to various trim levels w/ options. Throughout the process, they never tried to "sell" me on a particular trim or option. Of course, I benefited by having a pretty good idea for what I was after and wasn't in a particular rush to make a purchase, but I have to say that John and Kevin gave me all the room I needed to make a decision. It's something I really appreciate: zero pushiness on the dealer's part. Perhaps they recognize that empowering the purchaser allows for a smoother transaction. They made an offer, I countered, they came back with another. Deal. No need to play hardball and spoil an excellent purchasing experience. In a transaction what matters is that you walk away feeling like you got a square deal. Here, that's how I felt when I drove off the lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Ok
byon 08/11/2010
I was initially in touch with an internet sales rep. She was prompt in responding to my questions and gave me status updates on my order but after I bought the car she wouldn't get answer some of my service queries. It may be because she is in the sales department but the least she could have done was forward my emails to them and notify me. The salesman is smart and friendly. He gives good test drives and is knowledgeable about Subarus but does not have good knowledge about the technology options. The dealership office is clean and spacious. I got a good price on the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
