Larry H. Miller Nissan 104th

by MCL on 03/25/2022

Easiest car buying experience I’ve had.

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by Basant Bc on 01/13/2022

Our sales man Vishal was very nice. He went above and beyond but the manager was [non-permissible content removed]. If it wasnt for Vishal and zero inventory at the moment, i would have gone to different dealers. I ll rather go to somewhere else where i am treated like a customer.

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by Ruth on 01/02/2022

They went out of their way to help me. The sales rep even drove my new car to my house for me.

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by Great dealership but shorthand on 07/14/2021

I really had a a good experience buying my new car at Larry miller 104th. The only thing that I didn’t like is that they delivered the car to me without interior detail and it had some paint drops on the right side of it. I contacted them right away and they responded real quick! So I took the car back to the dealership and they did the interior but they didn’t have the body shop tech to perform the paint removal from the side of my new vehicle and I was not happy! I’m still waiting for that service to be performed. Other than that I got a great deal and love my new 2021 Nissan Rogue SV.

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by Brendan K on 07/04/2021

They staff did not pressure me, they were super helpful and friendly

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by J Stephens on 01/16/2020

I was a long time we arrived at 0945 by the time it was all done 1600 or 4PM

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by Truck on 01/11/2020

salesman was great Joe Cheng. Credit department WE went through it really fast with about $1,000.00 worth of stuff that I don't need. Extended warranty was fine. Gave me a thumb drive for a receipt which they were glad to print out the next day.Point is if I had got a hard copy that day I would have realized the hole contract.

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by Sydney on 10/27/2019

I have a lease through Nissan. I’m glad the lease is done on November 5th. I honestly had no issues until my lease was almost up. I called Nissan to see what I needed to do before turning in the car. I was told I needed to schedule a pre-inspection which I did through this dealership. I wasn’t sure if I was supposed to go to sales or service so I walked into the main area and was directed to the sales department. I informed the gentleman that I was there for a pre-inspection on my car and he immediately asked me what my plan was after the lease was up. I already had a car in mind that I wanted to buy and we told him we were going car searching the following weekend. He kept trying to push a Frontier on me even though I told him multiple times I do not want a truck. He then got another sales person to come and talk with us and try to sell us a car when we repeatedly told them we needed to make our appointment and didn’t intend on buying a car that day. Needless to say, we were 30 minutes late to our appointment and then we’re told it was going to be an hour and a half wait when I was told it was going to be a quick, 5 minute walk around when I scheduled it. We decided to reschedule for the following Saturday since we did not want to wait. We showed up for that appointment and left the car there to run some errands. I received a call from Nissan asking if I intended on buying or leasing another car through them. I told them I was not. Therefore, they told me they could not do my pre-inspection and because I did not intend on purchasing a vehicle from them, I had to go through a third party inspector. We went back to get the car and spoke with the manager of the service department. He was not sympathetic at all and said he was the only one that knew that in the service department because all of his staff was new. Well maybe train your staff before they start working for you. We wasted two Saturday mornings for no reason! We live 30 minutes from this location so extremely inconvenient. Both times I went in for my appointment, the staff looked at me like I was an alien when I said I was there for a pre-inspection. Such an aggravating experience that I went across the street and bought a Mazda CX-5 from Echo Park.

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by Eddie Barraza on 10/21/2019

Fast, Fair and Friendly!

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by Steve on 09/26/2019

Terrible doesn't do justice. I bought the vehicle and there were 4 things wrong with it, which was thoroughly discussed before I made the purchase. It was scheduled the following day to have all work completed. I get the call that my vehicle was ready to be picked up and all was corrected. However, when I arrived I tested everything right in front of them and 3 out of 4 did not work. Additionally, the one thing that they got working barely worked. They told me that they would call me the next day to reschedule. It has been a week and no response. I have left numerous messages.

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by Lisa on 09/23/2019

I went in just to inquire about a couple vehicles. My salesman, Harrison did as I requested, which was to just give me the information, not be pushy, and let me make a decision that was best for me. He went above and beyond to give me more info than I could've imagined, which did ultimately help me reach my decision to buy Nissan. But he was so patient with me during the whole process. I went back the following week and I had so many cars lined up out front that I test drove and looked into, and he would run back and forth to accommodate my neediness; whether it was price, payments, interior features, color, I just wanted to make the right decision, and he was so patient while I did that. Every single question I asked, every single feature I needed help figuring out on the day of pickup, he willingly and patiently helped and showed me. It was a great experience overall.

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by Bob Johnson on 09/20/2019

Bob was really helpful because this was my first car buying experience he worked with all three days at getting me the best deal as possible so if you are looking to look at a car go to bob Johnson to bob thank you so much working with me😃

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by Joe cheng on 09/14/2019

Five star my sales person was a very very nice person stayed with me at all times any questions I have answered that answers for me everybody there was so nice they knew I wanted this car and they made it happen they gave me what I want it for my trade-in that my payments for they were supposed to be comfortable and I would definitely go back again this is second vehicle and I will recommend anybody to go there my sales person Joe chengNever left my side so awesome

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by Teri on 09/11/2019

This time around buying a car was so stress free. Joe, my salesman was knowledgable and fun to work with.

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by Kiera on 09/05/2019

The staff was very helpful and informative. I love that they don't work off commission. It made the buying process much more manageable.

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by 1 on 09/04/2019

Very classy experience, no pressure, got a great deal on our preowned Rogue AWD. The salesman was very professional and knowledgeable.

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by 300 on 08/31/2019

Great customer service great salesmen Ricky and Craig finance Dennis all of them excellent and helpful and almost no pressure...would buy from them again and recommend the dealership!!!!

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by KT1 on 08/08/2019

The sales team / finance and all aspects of my recent purchase was the absolute best. Thanks guys. Sincerely Ken Trujillo

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by Austin on 07/31/2019

I've worked in auto sales before and have bought cars from many others before. Even understanding how it works from the inside, you still feel that there are tricks and slight of hand at work during the process. John is straight forward, doesn't push you on items you dont want or need and approaches the customer with the golden rule "treat others as you'd like to be treated". I never felt like I was being sold or pushed and got exactly what I was looking for. I would highly recommend John for anyone who wants to work with a car salesman who is a salt if the earth, straight shooter.

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by Kaylie on 07/29/2019

I wasn't expecting to find a car that day, but Joe C. was fabulous! I didn't feel pressured at all. Joe just showed me a great car at a great price. He was such a nice guy. He even called a few days later to make sure I was still happy and to see if I needed anything else.

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by KathyBarrett on 07/29/2019

Larry H Miller Nissan 104th - It truly was a pleasure to work with the Dynamic Duo: Eric Lindner and Sterling Spencer. You are fortunate to have these guys on the sales team! Luck fell into my lap when Eric walked out into the parking lot a week ago Saturday and introduced himself. We established instant rapport! Eric has this comforting and reassuring charisma and calming nature about him resulting in a Sincere No-Pressure-First-Rate Excellent Customer Service personality, which goes a long way with me. I can tell that Eric possesses some of the Best Practices that I utilize on a daily basis. Meaning he Rises Above, Stay’s the Course and Truly Cares about his Customers. Thank You Eric… Sterling also gives Exceptional Customer Service at a fast-talking pace, well adverse and knowledgeable in his job with a fun-filled attitude on life. He was on board and behind the scenes to support and mentor Eric with my questions through the Leasing process. Thank you Eric and Sterling for teaming together and your help to answer my questions and enlighten my life with a new vehicle AND BONUS giving me such a smoking-deal on my new 2019 Rogue SL AWD! I absolutely Love, Love, Love it! I already have and will continue to spread the word about the Dynamic Duo: Eric and Sterling! Thank You again and have the Best Day! Kath : )

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