Morehart Murphy Regional Auto Center
Customer Reviews of Morehart Murphy Regional Auto Center
Morehart Mugging
by 11/14/2014
onMorehart Murphy Chevrolet ignored our stated needs by selling us a Tahoe that did not meet those needs. Here is the story. We told the people at Morehart Murphy that we needed a vehicle that would tow more than our current vehicle (Avalanche). We told them that the Avalanche towed 6700 lbs. We told them that according to Chevrolet.com the Tahoe on their lot would tow more than the Avalanche. The web site was and still is in error. They did not tell us that this Tahoe would actually tow less than the Avalanche. So, they knew it would tow less than the Avalanche and sold it to us anyway or they did not know it would tow less and sold it to us anyway. Either way we were sold a Tahoe that did not meet our needs and yes they were well aware of those needs! What if we had towed our trailer and had an accident caused by the overload? We asked for a full refund on the Tahoe we bought. It had less than 800 miles on it. They refused to give us a full refund. We lost over $5000. We have purchased 5 new vehicles from them in the past 6 years. THEY WILL BE THE LAST! Dont buy From Morehart Murphy Auto or you might be mugged too!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great Service
by 07/23/2014
onI completed the purchase of my very first, brand new vehicle at Morehart Murphy one week ago. I submitted a request for information via email & was contacted promptly. Since I do not live near Durango, I had to make all arrangements & deal through phone calls & email. Tyler was amazing at making sure I had a pleasant experience & did all he could to make sure I was happy with the results. When I arrived at the dealership to pick up my new Jeep Wrangler, he had everything lined up so that all I had to do was sign the papers, no nonsense. I would definitely recommend Morehart Murphy Auto Center to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy Customer
by 02/25/2014
onI had purchased a Jeep from Morehart Murphy in 2009 and was very pleased with the dealership and the Jeep. When it came time to get into a new vehicle the staff at the dealership guided me through the best options for me and found me a Chrysler that they had in stock. They showed me the advantages of leasing this vehicle vs. purchasing it and made it easy for me to make a decision. There was no pressure to choose a car or the type of financing that worked best for me. I will choose and recommend this dealership to everyone I know for both purchasing a new car and also for service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes