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Customer Reviews of AutoNation Toyota Arapahoe

4.4
Overall Rating
4.38 out of 5 stars(652)
Recommend: Yes (315) No (55)
Write a review: Sales | Service
5 out of 5 starssales Rating

car purchase

by Mike James on 04/01/2024

The purchasing of our new vehicle was a great experience. Alex Valerko.was a wonderful person to work with. I highly recommend Toyota Arapahoe Auto nation for your next car purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

652 Reviews
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5 out of 5 starsservice Rating

Service experience

by Donald Brian on 04/30/2024

My experience was helpful and quick Thanks to my Service Advisor Austen

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best service in Denver!

by LHamlet on 04/29/2024

I've been coming to this place for service for years. The whole process is a breeze, from scheduling to efficient appointments, to heading out the door with a reasonable bill. And their customer service is world-class. Today, Michael helped me out, and he was kind and supportive. This place has a great staff!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service advise

by JHighlander on 04/23/2024

Service adviser Mike H. Was great with options, scheduling, pricing, speed and efficiency. Great service quality and delivery.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Asst Service Mgr

by JKparker on 04/19/2024

Quick. Informative. Did not try to upsell anything I did not need. Took the time to review everything completed. Dropped off the vehicle at the 7:45am appointment and it was ready at 10:45am. Was a great experience and helped keep my workday on track. Much appreciated!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fast, great service

by Kaypea5280 on 04/15/2024

I came in for my service maintenance check and the process was seamless. Easy to make and reschedule appointments needed online. Carlos was helpful and kept me informed and I got out of the faster than they said I would.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great fast friendly service

by Michael Cox on 04/12/2024

Thank you Armando and team for a great experience every time I come!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Anthony Ray at Toyota Auto Nation is exceptional!

by Kimberly S. on 04/10/2024

Anthony Ray always provides excellent customer service and communication! He is honest and never tries to upsell me on services we do not need. We have been going to him for years because he is so awesome and always knows how to get the job done

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

car purchase

by Mike James on 04/01/2024

The purchasing of our new vehicle was a great experience. Alex Valerko.was a wonderful person to work with. I highly recommend Toyota Arapahoe Auto nation for your next car purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

AutoNation Totyota Excellent Service

by Richardp on 03/30/2024

Flawless service experience at AutoNation. Service was performed as promised, on time, & no surprises. I was also informed of upcoming needs, but no pressure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Used 2017 Tundra

by trbrnhrt on 03/28/2024

After my 16 Tundra was totaled by an unlicensed, uninsured 16 year old male student, AutoNation salesman located a used 2017 Tundra Crewmax 5.5 foot bed very similar to my lost vehicle in the same color and with only 36,659 miles. We were pleased despite the vinyl bedliner (not spray on bed liner) and black leather interior. Sale was simple .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best Service Rep EVER!!

by violinjj2 on 03/27/2024

Quick and friendly service from Cole - Extremely helpful with my questions and he explained everything I needed and will need in the future in regular words I could understand - Felt very safe with his guidance and in making my service decisions - Will use service again and request Cole specifically. Thank you!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Austen was very communicative

by MaggieL on 03/23/2024

My car was handled well and Austen stayed in touch while I waited

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

GREAT CAR, GREAT SALESMANSHIP

by Rick B1 on 03/22/2024

Came in for a RAV4 PHEV. Mike Frazier had the vehicle I wanted and he made the economics work. Everyone at the dealership has been great to deal with. Enthusiastically recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by RBarnett on 03/21/2024

Really enjoy working with AutoNation. Our service is quick and easy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

AutoNation Toyota for the WIN!

by carolinesims on 03/21/2024

AutoNation Toyota for the win! I’ve been coming here for about a year and the service never disappoints. I never have more than a 5 minute wait (it’s usually less) I’m able to comfortably work from the waiting area and I never feel like I’m being sold something I don’t truly need. Carlos was fantastic as always, super transparent and responsive and made my oil change and battery replacement easy as possible. Thank you, AutoNation/Carlos! You guys are the best.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

04 Sequoia

by John on 03/20/2024

Very friendly, professional & Honest! Just had an oil change on the same day as the last winter storm. Still took care of me and went into parts rear blade & took care of me! Downed some coffee & they were done! I made the mistake of going somewhere else for my car & it won’t happen again!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Good auto buying experience

by Arrowres on 03/17/2024

Joe Bates was friendly courteous answered all my questions and made changes I asked for

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

2023 Toyota 4Runner

by LouisTrevino on 03/16/2024

Nichole R. was great to work with she got me in and out fast and made sure all my standards were met!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service Department

by Ronald S on 03/13/2024

Great customer service and expert mechanics who really car about your safety and vehicles health.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

SALES EXPERIENCE

by Curtiss on 03/13/2024

ASK FOR CORNELL PAIU. The first salesperson I have ever had in all my years that actually took the time to do everything right. Cornell is no pressure, personable and professional yet laid back.Cornell gave honest feedback on the research I came prepared for. Knowing I was doing preliminaries and with no "lasso" I disappeared for a month. You can tell someone like Cornell who has been in the business successfully. Cornell didn't pressure after the visit with a bunch of "follow up" calls, voicemails and texts. The close was very smooth and all things promised were delivered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

AutoNation Toyota

by Aaron S. on 03/13/2024

Uzi was awesome! Helped me find the car i was looking for quickly and got me in and out with my purchase. Thanks Uzi!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi