Johnson Auto Plaza
Customer Reviews of Johnson Auto Plaza
Angie is amazing!
byon 03/13/2021
We are located in Steamboat Springs and saw a 2017 GMC on a used GMC website. We called Angie. She was able to quote us that day what we could get the truck for and even gave us a value for our trade-in when we texted her pictures. Angie texted a sales quote with the final figures. We went down to Brighton a couple of days later and finished the sale. Angie spent a lot of time going through all the bells and whistles the truck had. We were so pleased and completely enjoyed working with her. I recommend Angie for any of your car/truck needs!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchasing made easy!
byon 09/14/2020
Thank you Rich and Chris! You made buying a vehicle so simple and easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Character
byon 09/30/2019
The (2) sales consultant that I work with have the most easy going demeanor that I have ever experienced in a new car sales setting. Saul and Angie are well grounded, and understand the business very well. EVERY deal I have worked with them at this dealership has been easy, quick, competitive, and they back it up with absolute courtesy and service. They make it so easy, that I will absolutely use them for any GM product in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Johnson’s Auto Plaza Sales Experience
byon 07/27/2019
Rich makes the sales process so easy. Love my Altitude Wrangler!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First Denali HD in Colorado!
byon 07/17/2019
I polled several GMC Dealers in Colorado about the new 2020 GMC's and everyone else said end of summer. When I called Johnson Auto Plaza, they actually were already trained and new they were in transit and would let me know when they arrived. They were good to their word and I received a call the day my truck arrived and while everyone wanted to corner this beauty, I was able to lock in a great deal and now everyone else will have to wait for the 2nd 2020 HD to arrive. They have a super knowledgeable and friendly staff and they just won a repeat customer!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Truly disappointed in customer service
byon 06/06/2019
I just went into the showroom and climbed around a brand new Jeep for 20 min and not one salesperson took the time to even say “hi”. 5 different salespeople walked by without welcoming us or offering to get someone to help. We bought a brand new truck from them 8months ago and was ready to buy another new vehicle. I even brought my paid off trade with me. Customer service is dying. I spend my money where I feel appreciated, like customers should.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Rich Jeffers was Great!
byon 05/26/2019
My wife and I walked in and were treated great. Rich answered all our questions and gave all the time in the world to figure out the vehicle we would love. We couldn't be happier with our choice for the Jeep. Looking forward to doing business with Rich in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeep purchase
byon 05/01/2019
I want to start by saying thank you to Rich for making this purchase of my 2004 Jeep Wrangler the best and most hassle free dealership experience Iâve ever had! I found the Jeep online the day before and emailed Rich about it and he replied very quickly and we had the whole deal done through email so when I went in to sign it only took 20 minutes! I would highly recommend using these guys to anyone else who is purchasing a vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Johnson auto Plaza...
byon 03/21/2019
I Bought a car from them today and are the best Dealer in Colorado by far. Matt, chris, and Rich took care of all my needs and wants in a vehicle purchase. Fast...friendly and car about there customer's and satisfaction. I'll be buying all my cars from them in the future. Thank you so much guys. Best Dealer ever
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 03/02/2019
I recently bought a 2018 Ram and it was by far the best experience i have ever had buying a car. Chris Harlan was wonderful to work with and catered to our every need and question. In addition to Chris, the process was wonderful and within 2 hours we had our car traded in and were out the door with a new truck which is astounding! I couldn't recommend Johnson's more!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best ever!
byon 03/01/2019
By far the best vehicle purchase experience ever. My wife and I are life long customers from now on. Olga, Dave and the rest of their team was so friendly and attentive. We showed up at 6pm after work and they kept the lights on until our deal was complete. We are so appreciative of their effort to make this an easy and memorable purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wow that was fast!
byon 02/20/2019
We sent an email on a used car to inquire late one evening and the internet team Rich/Chris got right back with me, had me set up with everything I needed to make a loan application that night. So when I went to the dealership all I had to do was test drive, look the car over, sign a couple minutes of paperwork and on my way I went with my new car! Fastest car purchase of all times for us!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience, Highly Recommend!
byon 02/13/2019
Both Rich and Chris in the internet department were great to work with. Knowledgeable and made buying a vehicle fun and easy. I would recommend Johnson Auto Plaza to anyone looking for a car. The inventory is amazing and searching online for a vehicle was super easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No hassle buying experience... Really.
byon 09/04/2018
Rich Jeffers, Internet Sales Manager, was a pleasure to work with. We used Consumer Reports car buying service, and had THE best vehicle purchase exeperience. Ever. Less than two hours from the time we arrived to the time we drove out in our 2019 Tahoe.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Buyer Beware!!! Failed to disclose Hail Damage!!!
byon 07/29/2018
I was assured that the used Avalanche I was interested in had no hail damage, one of their representatives told me that all hail damaged units are clearly marked, both on-line and on the lot. However on close inspection it was quite obvious that it was indeed dented all over the hood. The truck is white and was dirty as well, yet the dents were still clearly visible. If I could see them with my untrained eye, they certainly should have seen and disclosed it. Even though the truck was clearly damaged, the salesman admitted that he could see the dents too, they would barely reduce the price. The salesman actually said that the truck must have been damaged before they took possession of it, I don't believe for a second that any dealership would take possession of a clearly damaged vehicle without noticing it. Shop at Johnson's at your own risk, I have serious doubts about their integrity after this experience. I had heard good things about Johnson's, but after this I won't be back and certainly would not recommend them to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Worst Experience at a dealership
byon 07/05/2018
Despite telling the salesman that I was sold an under-preforming truck by another dealership, I was sold a truck that still couldn't haul what I needed. After this was brought to their attention, I was blown off until I called to complain. When they found me a truck that would work, it was filthy on the inside, and the paperwork was done incorrectly, so now my husband and I have to jump through hoops just to get the license plates.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
DO NOT BUY USED VEHICLES OR GET SERVICE DONE HERE.
byon 06/06/2018
We purchased a used 2013 Silverado from this dealership in April 2018. Not even 24 hours after we pulled off the lot, the check engine light came on for the O2 sensor and engine misfire. Took them a couple days to get in to servicing, kept the truck for a day, then returned it to us. 2 days later, the check engine light came on again for O2 sensor and engine misfire. We brought the truck back to be serviced AGAIN and spoke to the GM about our disappointment in the "inspection" they do on used cars before selling them. This time, we are told that one of the spark plugs was CRACKED IN HALF. How was this not caught the first time we took it in for servicing or through ANY of the inspections they do?? We don't believe they did ANY work on the truck the first visit and just cleared the code. We take the truck home after the GM assures us the issue is fixed and he has driven the truck himself to make sure there are no more issues. So we take the truck home once again and a few days later, the check engine light comes on AGAIN for multiple random misfires! At this point, we have lost all faith in the dealership and the GM (since at this point he is the primary one we are dealing with). We state we are bringing the truck back and do not want it anymore. Instead of reimburse us for our troubles, we spent $1,500 over the course of 3 weeks with only about 9 days of a working truck! Not to mention the driving back and forth to return and pick up the truck each time! We work very hard for our money and this dealership had no regard for our time, money and livelihood. Extremely disappointed in their business practices and would not recommend them to anyone until they get their Servicing and Used Car departments in order!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
AMAZING EXPERIENCE
byon 12/08/2016
I purchased my 1st car in 9 years 2 days ago and it was the most amazing experience I have ever had. While I didn't leave with the exact car that I wanted, I left with an fantastic deal and a car that I have already fell in love with. I did the pre-qual on the website and then talked to Rich Jeffers on the phone. He told me what cars he had that would work for my financial situation. I came by that night before the snow and took it for a test drive and just over an hour later I left with a brand new car! I would absolutely recommend this dealership and Rich to anyone looking for a new/used car. I loved that I wasn't judged or treated differently because I didn't have a 700+ credit score.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Used Car Owner
byon 04/21/2015
We were happy with our sales rep. They even delivered the car to us 50 miles away from the lot. I was a bit disappointed that a small plastic piece was missing from the car (I did not notice that when we checked out the vehicle twice). Not sure what happened to it. Also, we were promised another cleaning of the car before we took possession. Sadly, the car had not been cleaned again as promised. For a used vehicle, this car is in great shape.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? No
Won't buy anywhere else!
byon 12/05/2014
Matt Boone and Rich Jeffers are class acts. They don't waste your time, don't try to push you into a vehicle you don't want and always go out of their way to be knowledgeable and helpful. I won't buy a car anywhere else!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
sales review
byon 10/24/2014
Our experience with Johnson Auto Plaza Sales Department and in particular with Frank Cardamone and Matt Boone was extremely pleasant. Frank was professional and pleasant and Matt was very helpful. No high pressure salesmanship here, just listening to what we were interested in looking at and providing the information to help us make a decision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
