Temecula Hyundai
Customer Reviews of Temecula Hyundai
Back end Sales Strategy
byon 03/03/2018
So you have the advertised price, then they come to you with a another price called ads, which they state are for the additional options such as thick plastic stickers to prevent dings on door edges, bumpers, and behind door handles. The options have already been installed on the vehicle, which in my case totaled just over $1,000. So then they say, well "i'll give it to you at my cost", which was $465. Just remember at this time, the Sales Mgr is already talking super fast and down to you. At the end of all this, I payed $300 for this back ended additional cost. As for the options, guess what!?! They sell online for less than $100. I wasn't even financing the car either! In conclusion, just because somebody changes their attitude, it's always best to stay calm, focus on what is important to you and accomplishing your objective. ! Beware the Sales Manager ! After raising his voice at me, the guy couldn't even have the dignity to apologize for actions. Total SALES Crap!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Perfect car buying experience!
byon 02/03/2015
Personable, more than friendly people at Temecula Hyundai! Everyone went out of their way to make me happy and the managers did everything possible to get the payment I wanted. No stress, fun car buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Truth Be Told I could have done better
byon 11/10/2011
I mean the people here were very knowledgeable and very friendly/Helpful. Do to my lack of age I guess, they kinda acted like I was stupid. Please just because i'm 20 doesn't mean i'm ignorant or Naive. The Price wasn't bad and I was happy with all I did recive. but I could have gone down to Toyota of Temecula and Gotten a Car for a far lower interest rate and less money. They're a decent dealer, but just know your full facts. overall I am happy with what I got for the price, but I COULD have done better is all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
GREAT car at a great price.
byon 10/20/2011
I love my Veloster Wow what a car for $20,000.00 The dealer was great. No BS, just no pressure helpful assistance. They worked with me on my budget and they gave me a great price on my trade in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
SO HAPPY!!!
byon 09/26/2011
I am so happy I came to this dealership. I live in San Diego but I sent out an internet request to everyone in SoCal basically, and they were the first ones to respond. The staff was so friendly and really made me feel at home. The dealership itself was very clean and they even had a t.v. where you can watch your car being serviced!!! Everyone was honest and open with me and made me feel so comfortable. I didn't feel like I was in a typical car dealership. I would definitely recommend this place to anyone looking for a car!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
STAY AWAY HORRIBLE DEALERSHIP
byon 05/23/2011
HORRIBLE DEALERSHIP STAY AWAY!! , STAY AWAY!!, STAY AWAYFROM THIS PLACE!! This place was the worst dealership I had ever had to deal with. I have been buying cars for 20yrs as far as customer service their management/financial manager is the worst especially if you are trading a vehicle (dont do it) these guys will try to rip you off!!. I could not get out there fast enough. The dealership financial manager did not like the fact that I came prepared (so he tried to treat me like I didnt know anything about buy a car as far financing goes most of us who buy (especially of older age) know this routine nothing worse when a young guy is trying to make a name for themselves but I guess he met his match with me) I came totally prepared with everything from the internet sales add (which they hated because it was 5K less than what they currently offering the car on the lot) I had everything line up from finical statements to Kelly Blue Book and all maintenance records to know exactly what I should get for my trade in so they tried to give me the run around so instead I walk on the deal because of the bad customer service they are supposed to work for you not take it personally it just a another unit (car sale) so they acted like they did not want to sell the car so instead I walked and they lost a 33K deal (who does that especially in this market in todays time and age thats a high end sale but instead they lost it so I am warning folks please be aware of this dealership .(just stay away!!) just go away keep it moving I done the hard work for you with this review go spend your hard earn money some place else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Outstanding Service-Amazing Value
byon 05/03/2011
I drove from San Diego (aprox. 50 mi) to purchase a vehicle from this dealership. A friend recomended them because of their no pressure-hassle free approach, I was not dissapointed. My wife, 5 mo old child and I were greeted by one of the sales guys and after answering a couple of our questions he let us shop around for the car that was right for us. Once we were ready to purchase the car he walked us inside to the "kids" room, where cold bottles of water and a kids DVD were waiting for us so that we could begin the loan approval process. Everyone from the receptionist, to the finance guy were always very attentive to our needs and most importantly our time. My family is now a proud owner of a gas saving car that drives amazing...without having to pay an arm and a leg every month!!!! Watch out Honda, Hyundai has arrived!!!!! Go ahead do your homework,(I did) you wont believe all the high ratings the Hyundai has been getting...and the price.... wow! I was a non believer....not no more... I even hate writing these sort of things but honestly the guys at the dealership and the car deserve all of the accolades I can throw at them. When I'm ready to buy another car I will not think twice about it, I will drive up to Temecula Hyundai...Period!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great dealership!
byon 04/28/2011
Great dealership, no pressure, everyone knows about the cars they are selling. Great follow up after the sale (or lease in my case). If you want a great car, all your questions answered and to walk away happy, go to Temecula Hyundai!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good
byon 04/26/2011
I was very impressed with the sales staff here! The most important question i was asked when I inquired about the car is "How can we make this happen for you?" I gave them my specifics and not only did they meet my expectations but exceeded them! I love my car and already have friends wanting to trade in their current vehicles for a Hyundai Sonata!! Thank you Temecula Hyundai for taking care of me...you guys are awesome!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
CONSISTENT LIES AND FALSE PROMISES
byon 03/21/2011
My neighbor said he had an agreed payment after 2 hours of hassle all the way to finance then his payment went up $45 a month!!!They said it had some extra paint coating on it "they forgot about"???? I thought let me try-I told them if the payment changed at all I would walk out-they promised over and over-we had a deal- WHAT DO YOU THINK HAPPENED? These guys are [violative content deleted]-made excuses that the numbers guy was NEW?? payment changed by $32 bucks -which is $1820 more for them-hell no -We will never be back. Stay away from thisplace!! Letting Hyundai corporate know als.o Got a smooth great deal down just down the road.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Go to Hemet, Gosh Hyundai, these people will rob you!
byon 03/20/2011
I hope you [violative content deleted] at Temecula Hyundai will read this, you people suck at business practice, and hopefully close down due to lack of sales.. It's kind of funny, while I was talking up to the building, a potential customer warred me not to waste my time there, and turns out he was right.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Bait and Switch Tactics
byon 03/11/2011
After viewing TV ads & reviewing Hyundai ratings, we decided to visit the dealership in Temecula. We test drove a Sonata and were very pleased. We were told this was the exact car that we could lease for $199. After 2 visits, we came back the third time with the intention of signing up. We filled out all the paperwork and then found out they wanted over $300 for the car. The salesman assured us that the finance person was new and confused and told us he would get it corrected and call us the next day. He did call the next day to inform us that the car was going to cost about $300/month. I have e-mailed both the dealership & Hyundai about this problem and so far no response. Until I read the previous review, I was thinking we had an inexperienced salesman, now I'm not so sure.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
BUYERS BE AWARE
byon 02/05/2011
This is a typical car dealer with the old fish and bait tactics to get you in the door. I was provided an online quote which was the only reason I decided to drive 50 miles to make the purchase but when I arrived, I was informed they wouldn't honor that price and tried to charge me more.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
