Mataga Buick GMC
Customer Reviews of Mataga Buick GMC
Great Service
by 04/01/2024
onMataga dealership made buying our truck an easy process, would recommend. My family and I are really grateful and thankful for all they did for us; Blanca our sales representative and the manager made sure we had everything we needed and more. Thank you once again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
by 04/01/2024
onMataga dealership made buying our truck an easy process, would recommend. My family and I are really grateful and thankful for all they did for us; Blanca our sales representative and the manager made sure we had everything we needed and more. Thank you once again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Well taken care of
by 03/16/2024
onGreeted soon after arriving and taken into the guest waiting room. They took care of the oil change and made sure everyone in the waiting room had access to coffee, water, and snacks. Friendly staff, efficient service, and comfortable environment.
Great service
by 02/17/2023
onEveryone I have dealt with at this dealership has been very helpful and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
by 05/01/2021
onRyan at Mataga GMC got me the exact truck I was looking for, and put in the extra work to secure my financing that same night. Really appreciative of his hard work and very happy with my experience at Mataga
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My GMC
by 01/19/2021
onI like how they recognized me by # & instantly forwarded email confirmation with my scheduled appointment. Smith experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very satisfied, highly recommend
by 01/02/2021
onMr. Oscar Aguilar is an amazing person and always goes above and beyond with his very knowledgeable staff to provide excellent service.Very satisfied with the service.I highly recommend.
Best experience ever in my lifetime of buying cars
by 12/17/2020
onEvery time I walk in to get my car serviced I leave with a good experience. Ozzy is an amazing person and always goes above and beyond for his customers. My lease was up and he referred me to David. David was great as well. He was texting me and asking me questions and by the time I got to the dealership he had a handful of cars that he thought I would like. I picked one out quickly and the long process began to get financed! Well, this is where Adam and Armando came into the picture. They made the stressful situation of financing so easy. The catered to my sister and I and made the long drawn out process a great experience! Adam went the extra mile and fought for me to get approved because my lease was up the next day and I would be without a car if I did not get one that day! I appreciate everyone at this dealership and will continue to bring my service here and recommend them 100%! This says a lot cause I’ve changed my cars every year since I was 18.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mataga GMC service center
by 06/24/2020
onMy husband’s truck went in for service. I had to drop it off as my schedule is the most flexible. I was shuttled to my place of work. I was asked what time I would be ready for pick up. They texted me to let me know when truck was done. Very attentive to our needs.
Rip-off!
by 02/20/2020
onThe service department will give you a quote for the repairs needed on your car, once they start they will find more things that are not broken or worn and recommend replacing them. They also will not honor their warranty’s. I have lost all trust and confidence in their service department.
Used 2017 traverse purchase
by 04/05/2018
onChris was great to deal with on our purchase. We purchased thru preapproval thru capital one sure helped make the process easy. Rosa in finance was great too. No pushing sales or pushing you into things you dont want. Would recommend Mataga dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Dealership
by 10/31/2017
onMataga GMC is an excellent dealership. We have bought 2 cars there over a 6 year period and both times we had a no pressure and very friendly experience. Tina Huckabee in the Internet Dept is truly excellent and wonderful to work with. We got a very fair quote both times in advance which made the visit to the dealership very smooth with no surprises. She also took 45 minutes both times explaining all the features and buttons on the car which my wife really appreciated. That extra touch really made us feel good about buying there. Service was also outstanding. This dealership was not the closest one to our home, but the extra drive over there was absolutely worth it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding customer service
by 09/17/2017
onWent above and beyond to make sure my daughter and I were comfortable while waiting for my oil change. They have a kids play area for the kids to have fun instead of waiting in the lobby. Nelson was such a big help he brought the car up by the entrance after it was finished. Thank you Mataga!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
First time and a great experience
by 07/26/2016
onEvery person I ran into was friendly and helpful. This is not my regular dealership, since I have moved, and the experience was great! I was leaving for an out of state trip and they went above and beyond.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
by 04/13/2016
onRequested a quote online and got a very quick response from Greg N. He provided a very good price on the vehicle I was interested in. I was able to go out and test drive the vehicle within a couple days and decided to purchase. My husband wasn't with me so we couldn't finalize the paperwork, but they had it all ready when we came back the next day. The whole experience was quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy customer
by 11/25/2015
onThe sales team was very patient, professional and understanding about my concerns. They even took extra time to insure my kids had something to entertain themselves with the entire time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mataga gmc
by 11/12/2015
onFelt very comfortable , didn't feel forced or pursuaded into anything, it was all up to me, my sales person was very friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly & Quick
by 11/11/2015
onThey are always friendly, great me by name, and answer all my dumb questions. I hope to buy another car or two for my kids. My last Buick saved my daughter from harm in her accident.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Normal Service
by 10/17/2015
onExcellent as usual. Even if an unknown problem comes up it is handled quickly and professionally. Love having these visits.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
by 09/15/2015
onPersonnel were very helpful but not pushy. They were also very competent in the characteristics, options and capabilities of their vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change
by 07/16/2015
onNeeded more help in the service area assisting customers, too long of a wait. There was also a dead cockroach in the middle of the floor! Also received a car was that was inadequate. There were hard water spots on the windows and doors because he let it set on the window before drying off.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mataga of Stockton is highly recommended
by 03/26/2015
onThe internet sales manager, Tina Huckabee, was very knowledgeable. She knew all of the technical information on the 2015 Yukon and made sure the car i inquired on was not prematurely traded to another dealer. I would highly recommend Tina to future car buyers. The finance manager also was very knowledgeable on the forms and procedures to follow to expedite me through the financing process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments