Customer Reviews of Toyota Marin
Pleasant process
by 12/27/2019
onWe had a pleasant time at the Toyota Marin used car building. Both Brian and Tu were empathetic to my situation. We found a car that works for me and my budget. Go see.Brian Moore or Tu Nguyen for a new or used car.
Gavin at Toyota
by 12/24/2019
onGavin at Toyota helped me out a ton with home delivery. The only time i spent on the lot was for the test drive and for them to appraise my trade in. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Gavin at Toyota
by 12/24/2019
onGavin at Toyota helped me out a ton with home delivery. The only time i spent on the lot was for the test drive and for them to appraise my trade in. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Serenity in a see chaos
by 11/01/2019
onBrian Moore Helier my son and daughter in law buy a car a few months back. He was so helpful that then I decided to buy from him, and him only, for my new last car. We started in the used lot and quickly realized after being shown a new one that was a way to go. ThNks again. Brian! We love our new Rav4
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Gavin Lam’s amazing service
by 09/24/2019
onI would like to thank Gavin Lam for the amazing customer service with the purchase of my new RAV4. He made it very easy and a fast process. I was 9 mos pregnant and having a hard time moving around. He was the perfect gentleman and took his time and helped me. I never felt like it was about the sell or the money but about the quality and safety for my baby. Thank you so much Gavin for everything Essence
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service and thanks to Bryle!
by 07/01/2019
onMy mom and I were helped out by an associate named Bryle. He made the process really easy and happily answered all of our questions. He was really patient and cool, and made the whole car-buying process less stressful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A great day
by 05/30/2019
onHad great experience with the staff at Toyota Marin I worked With Kalvin a young man who is very enthusiastic about his job and his company. I plan to bring a lot of friends back to see him. When he wasn't sure of something he took the time to stop and ask why in more details and get answers from managers and co workers (wasn't much he didn't already know. The boy knows his toyotas) it made me feel like the whole store was working for me Kalvin and his Coworker Dylan really made me feel welcome. Thank you both for the great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
toyota eco prius 2019
by 04/30/2019
onAfter doing our online shopping and looking at a few dealerships, we chose Toyota Marin in large part because of Shah Pourmand who was clear, helpful, patient, and responsive throughout the decision making and buying process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience
by 04/08/2019
onWent to Toyota Marin during the weekend. Kalvin Carr was super helpful and fully knowledgeable, helped me find my perfect car, if you are planning on visiting this location, ask for Kalvin he is great. Thank you,
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service !
by 04/01/2019
onGreat staff at this location. A special shout out to Rodger Eva for making the purchase of my RAV4 a pleasant one... twice ! Mr. Eva sold me a RAV4 in 2017 that I was very happy with. Most unfortunately it was totaled in a car accident. The airbags did their job so no one was hurt. When I got the check from the insurance company I went straight to Toyota Marin again and asked for Rodger Eva. Much to my delight he was still employed there and, sympathetic to my mishap, He made buying my second RAV4 easy peezy! Thank you Toyota! Thank you Rodger Eva!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchasing a used car
by 02/15/2019
onMoe Abukwiek (and team) politely and patiently helped us review and test drive several cars in our interest. They answered all questions honestly, clearly, and knowledgeably. The experience and sale did not feel aggressive or pressured. In the end, I was happy to get help from Moe and his team at Toyota Marin. With sincere and friendly staff, I look forward to maintenance and purchasing cars with them in future. I strongly recommend Moe and his team, if you are considering the purchase of a used car (we didn't even make it to Honda Marin because we felt valued and respected at Toyota Marin).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Moe Abukwiek
by 02/15/2019
onMo Abukweik don't know where to start I've been to a lot of dealerships in the last month and when I got a call from him saying he can help me out I thought he was like every salesman I've seen in the last month no this guy made sure I was getting into something I needed with a comfortable payment and in my budget I was definitely happy with the purchase and service he provided very humble person he knew exactly were I was coming from highly recommended for anyone who's looking for a great car great service this guy can sell water to an ocean definitely see Mo abukwiek
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy 3rd time Customer
by 02/15/2019
on3rd transaction; New car, used car, now leasing. David Reuter saleman, amazing, w/no pressure, which reflects highly on himself Dealer, its high customer service standards, quality sales force and leadership and adminstration. Very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying a car without the stress of buying a car!
by 02/10/2019
onI just bought my second (and then third) car from Toyota Marin, over the course of a few days. What easily could have been a complicated and stressful process was quick and painless, thanks to Kalvin Carr, the salesperson who helped me. Kalvin was knowledgeable and patient, kept me updated, and was easy to get in touch with when needed. Huy Pham (sales manager) and Cathie Badger (finance manager) also assisted at various points during this process. What a great dealership and a great team! I’m loving my new car so far, and am grateful to have had such an enjoyable car buying experience. I highly recommend Toyota Marin for anyone who wants to buy a car without stress.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very helpful!
by 01/30/2019
onI have been searching for a new car as mine is starting to break down, so I went into Toyota to take a look at what they have to offer. I am not quite ready to purchase a car yet, but I plan to in the near future. I was upfront with the salesman, Kalvin, yet he still took the time to go over my individual needs, answer my questions, and helped me find a car that would be well within my budget! I look forward to working with him in the future!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Driving a new Toyota!
by 01/28/2019
onWe're not generally inclined to do review but this time warranted an exception. We just bought a new car in 16 years. We shopped for many makes and models and settled on a Toyota Camery Hybrid. Went to several Toyota dealerships and even considered online. None inspired us to buy. In the end, we went to Toyota Marin and so glad we did. We connected with a fantastic sales person -- Shah Pourmand. He was knowledgeable and considerate. He made us feel secure doing business with him. He was funny too! We were as relaxed as any new car buying experience could be. We would most certainly recommend him and Toyota Marin.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Peach of a Deal
by 01/16/2019
onMy recent experience of buying a new car was a delight, thanks to the individual service provided by David Reuter at the Toyota Marin dealership, At the end of 2018, Prius cars were flying off the shelves and there were only a few models left in the state. David and his team made an all out effort to locate and acquire the precise model and color from another California dealership. After a few days, David called me to say that he had found one. I was treated like royalty by David and his team. I drove away with a peach of a deal. It was, altogether, a great experience for a happy customer. Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Low pressure, informative, and customer service oriented
by 01/06/2019
onWorking with David Reuter was a very pleasant experience. It was my first new car buying experience. He acted mostly as a consultant, as opposed to the trope that we are all aware of and I was admittedly expecting when it comes to car sales. I genuinely appreciate this alternative approach and I think it's the right way to do business. It is my understanding this is the new mantra, at least at Toyota Marin. It allowed me to take my time, ask as many questions as I needed to, and foster my own confidence as I went, all in a low pressure environment. For anything that David did not know immediately he was able to involve the right people. He was patient through my meticulous and inquisitive process. Thank you very much David. I am a very happy owner of a new Toyota!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Got our new Rav4 and had fun doing it
by 12/24/2018
onOur sales representatives, Shah and Tyler, were both absolutely wonderful. They spent plenty of time with us and were enthusiastic and positive, but never created any pressure. They explained the vehicle and and all aspects of the sale clearly and in detail. It was great to see how the sales representatives worked together during a busy day to make sure that we were well cared for. Joshua in contracts was clear in his explanations and very joyful. It really was an enjoyable experience buying a car at Toyota of Marin.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great job
by 09/30/2018
onThank you Lee for the great service. I love my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nice job by Toyota Marin
by 09/30/2018
onLousy coffee couldnt ruin a good deal on a Rav4. Brian Moore has been there for a long time and has always taken care of our family and friends. Save some time and hassle and ask for Brian if buying a new irnused car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Toyota Marin is locally owned by a 40-year Marin resident and we can help you find exactly what you are looking for.
Accolades:
Toyota Presidents Award
Service Excellence Award from Toyota
A 2018 Edmunds 5-Star Premier Dealer
2018 Best Auto Dealer (New) in Marin by Marin Independent Journal Reader's Choice Awards
2018 Best Auto Dealer (Pre-Owned) in Marin by Marin Independent Journal Reader's Choice Awards
2017 Top Rated Online Dealer by Dealer Rater
2016-2017 Consumer Satisfaction Award by Dealer Rater
Selection and Service:
Large selection of Hybrids
No haggle, value pricing
Personal Service Advisor
Convenience:
Shuttle Service Throughout Marin
After Hours Pickup
Online Appointment Requests
Comfortable waiting area with coffee and WiFi
Service you Can Trust:
Toyota certified and Master Technicians
Genuine Toyota Parts
Large stock of Parts
The Right Tires for your Toyota
1 Comments