Customer Reviews of Maita Toyota of Sacramento
Impressive service
byon 02/07/2016
I had not purchased a new vehicle in 15 years, Wow how the experience has changed. I got no high pressure, no constant calls, No run around, just good solid customer service. Jonny Del La Cruz was great. Answered all my questions, got me a fair deal on my trade-in, and went through all of the new features of my new truck in great detail. This experience was what I always wished car buying could be. Relaxed and enjoyable. Go see Jonny and see what a difference it makes. The overall Maita experience has been great so far. Signed satisfied and surprised.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant buying experience
byon 09/28/2015
I went to the dealer with an offer obtained through Edmunds. The car was in stock and available. Absolutely no pressure from salesman Dustin Clark. After family discussion, we called Dustin and asked him to get the car ready. The paperwork was assembled and signed and we were out in less than an hour. Again, no pressure to buy expensive add-ons or junk. One of the best car buying experiences I've ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A fantastic experience, from start to finish!
byon 05/23/2015
We've purchased from Maita before, but this experience was truly above & beyond. Jonny De La Cruz, our sales manager, extended a TrueCar price to us that we were going to drive to the Bay Area for...but he honored the price & made the trade in of our old Avalon a seamless process. We could not be more pleased with the service we received, the friendliness of everyone at the dealership, and the respect with which we were treated. Would highly recommend Jonny or anyone from the dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very pleased! Great/easy purchase
byon 02/05/2015
We purchased a 2015 4Runner with Mehdi Maita. Majority of our communication was via email/text. The whole process was low stress, simple and easy. We are very pleased with the service!! Thank you Mehdi. We will be back when we need another Toyota.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Quality Used Car
byon 02/01/2015
Needed a quality, used car. Checked various dealerships on- line. Talked with Sophia Sayad, gave her our requirements, etc. Because of my work schedule, took about 10 days to actually get to the dealership. Spoke with both Sophia, and Mario in Finance. Options were discussed, some accepted, some declined, never pressured, either way. Drove off with the vehicle we originally wanted. Great experience, just the opposite of what we had planned for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great car, great price
byon 08/14/2014
I bought a new car today after using this dealership for my service for many years. I'm a first-time financer, and the salesmen I worked with were both very helpful in navigating the process. First of all, they had to custom order the car because the interior/exterior color combination I wanted is apparently not very common. When I was in today to purchase, they made sure I got the college graduate rebate that I had no idea even existed :) While I was waiting for the finance paperwork to go through, I ran into the service manager near the cafe, which is a great addition to the waiting lounge for someone who's hungry every 3 hours (me :) ). He asked if I was waiting for a service, and I told him I was buying a new car, but planned to bring it back to get serviced at this store, and he reminded me of the free services I get for 2 years. (I think that's something I'm getting because I'm financing through Toyota.) Moral of the story, the staff at Maita are the reason I keep coming back and will keep coming back. Thanks for my beautiful new Rav4!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Loyal & Happy member for 17 yrs.
byon 08/12/2014
I have been a loyal customer for 17 yrs. The service adviser I have had is the main reason why I kept coming back but I have my favorites in other departments. Steve Maita is personable and available, unlike other dealerships. Management takes concerns seriously and they are easier to work with over other dealerships. Another local place in Roseville played games in the sales dept and I have never had this issue at Maita. I have been a part of buying a car directly for myself and family members for new/ used so this says a lot considering customer service is highly valuable to me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 07/04/2014
No hassle buying, quick process, friendly staff, huge inventory. Would definitely recommend to anyone. Ask for Michael B.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Maita Toyota New Car Sales Review
byon 02/14/2014
Dean W. was very helpful and friendly during our new car buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and without drama. No surprises, just a good deal presented and finished quickly. We'll definitely be back during our next car purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
outstading service
byon 01/10/2014
This's to say thank you to the great team at maita for there outstanding service. Mr.Tony U. was fantstic and very understanding, he treated us with respect and really made car buying a wonderful experience for me and my family. Thank you guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
excellent service
byon 01/09/2014
I bought my Camry from Tony U. at Maita Toyota, and it was the best decision I ever made as far as buying a car. He made the experience a very pleasant one. He gave me all the information I needed to make my decision and helped me in selecting the car that met my budget and needs. I definitely recommend Tony U. and Maita Toyota to any body looking for excellent service and lowest prices.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Service Keeps Me Coming Back!
byon 01/03/2014
Earlier this year John M. helped me with a lease on a new Rav4. This was my first time driving a Toyota and I was so happy with it and with John's service that I came back to Maita a month later to buy a Toyota Tacoma for my husband. John was so patient and really knew his stuff and after researching, I feel confident I got the best deal at Maita. We also have our cars serviced at Maita and have always had a good experience with that as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A+ experience
byon 01/02/2014
I have never been as pleased as I am now with my latest car buying experience. John M. made my recent purchase of a Toyota Camry a hassle free experience. He was able to get me a great deal I could afford and ensured I was happy with my purchase every step of the way. I left feeling like I got a great deal and have already recommended this location to a family member who is looking to purchase a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Horrible Experience
byon 12/31/2013
I just had a HORRIBLE experience with your Maita Toyota Dealer. While the salesman was trying to help, the issue is with the GSM Dave K. He's not only a horrible GSM, but also a horrible person. His listening skills are next to nothing and he will start attacking your intelligence by having complete disregard for anything you have to say. In conversation, he never once looked up from his paperwork to speak to us and treated me as if I didn't even exist. When I politely asked if he could look at me while speaking, he looked up, pointed, and firmly said, "YOU, look at me." I walked out after. As the salesman was walking out with me, assessing the situation (and apologizing), Dave K. walked out, half heartedly apologized, then started pointing fingers and started the argument AGAIN. Some of his incredibly rude statements: 1. Put yourself in my shoes. Do you know how many people I have had to deal with today? 2. I don't have to sell you a car and I don't want to sell you the car. 3. I actually would be happier if you left, but I want this girl to be happy and leave with the car. You, might not be happy. But her, she will be. Is she worth it? REALLY? That's your job, Mr. K. If you don't want to deal with people, I guess you can line up in the unemployment line. If you don't want to sell cars, I guess Toyota should rethink having you as a GENERAL SALES MANAGER because they need to sell cars, that's what they do!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
2 Comments
easy to deal with
byon 11/11/2013
With edmunds info it was easy to make a deal, and the sales person, Sophia was not pushy. Did not try to low ball my trade in - they came within $100 of CarMax offer. Good price and good people to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Not a good deal.
byon 09/09/2013
I didn't buy a Toyota here because the offer is way below other dealers. Also I notice that the cars at their lot have no new car price stickers on the window. When I bought the car at the other dealer, I need to sign and agree the dealer to remove the sticker for me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Pleasant, but Think twice if u have a trade
byon 04/28/2012
I purchased my Toyota last week from this dealership because they offered the lowest price around for the vehicle I wanted. My sales person Sarah was very nice & courteous, and very promp in returning my call with answers to my questions. I wish I could say the negotiation for my trade was so smooth and easy. My "handler," Matthew, who went back & forth between me & the 4 men behind the glass wall, was friendly. However, the multiple low-ball offers he presented to for my trade, in spite of my firm standing based on my edmunds.com research, left me with the feeling that his niceness was a way to placate me, and made me feel like his nice nature was fake. This made me less & less interested in dealing with him, and he seemed to not listen to me about the 'haggling' that I clearly stated I wanted to avoid. As a result of the back & forth, I feel like two hours of my time was wasted unnecessarily. Otherwise, I had an overall pleasant experience, and the final paperwork flowed quickly and effortlessly. Would I recommend them again? It depends on if the person who I was recommending to had a trade or not.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome Experience - Thanks, Mehdi Raza!
byon 04/27/2012
I just purchased my 2nd Prius from Maita several days ago - bought them both from Mehdi Raza. What a wonderful experience! Being a "Toyota" girl, I will never bring my business elsewhere. Aside from their beautiful complete remodel of the showroom, the friendliness of the other staff I interacted with, my experience with the purchase itself & Mehdi were 2nd to none. It was quick, painless & there was no hassle or pressure. I told Mehdi what I wanted and he delivered - quickly - much faster than originally promised. I cannot express my satisfaction with this purchase experience (let alone my ADORABLE new car) in words - best car purchase experience EVER. Thanks Maita - Thanks Mehdi - you will have my business for life & every referral that I'm able to give. You're the BEST!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Medhi Raza
byon 11/10/2011
The was one of the easiest transaction I have ever had when buying a car. My 16 year old daughter needed a reliable car and I saw a posting on facebook for a 2004 Honda civic. I contact Medhi and bought the car the next day. He took care of everything without any high pressure sales. He made my husband and I feel very comfortable working with him. Needless to say, my daughter loved the car and I have already recommended his services to a friend. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Maita's Mehdi is Marvelous
byon 11/09/2011
I just completed my third deal with Mehdi Raza in the past 3 years and couldn't be happier. I have purchased vehicles from 9 other dealerships in the Sacramento area over the past 32 years. Until I met Mehdi I always said I didn't like car salesmen. Mehdi is very professional and knowledgeable. I would and have recommended him to family and friends. I am looking forward to many more deals with him in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great deal
byon 11/01/2011
I bought a new Highlander and love it! The experience went smoothly and quickly. Got a great deal. Sales people were great and very helpful. Would buy from Maita again (and have before)!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
As a premier California Toyota dealer, we have a huge selection of new and used vehicles from which to choose. Maita Toyota of Sacramento online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options, making Maita Toyota of Sacramento a preferred dealer serving Sacramento, Carmichael, Elk Grove, Folsom, Roseville, Antelope, Natomas, Rocklin, Rancho Cordova, Fair Oaks, West Sacramento, Woodland, Davis, Lincoln, Auburn, Loomis, Penryn, Granite Bay, Galt and El Dorado Hills area buyers. Ready to set up a test drive? Visit our Toyota dealership near the Carmichael area in Sacramento, CA today!
1 Comments