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Customer Reviews of Hatfield Buick GMC

5.0
Overall Rating
5 out of 5 stars(8)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great buying experience on an ordered vehicle

by poliziotto on 12/06/2023

This was my first time ordering a vehicle, and I really wasn't sure what to expect. Throughout the process I was kept in the loop about the progress on my order. It took a while for the vehicle to be built and delivered, and when it was it was no hassle and no pressure. I made my final purchase at a fair price with no pressure. The dealership has been in business for over a century, and is family owned. They are honest and a great part of the local community.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

8 Reviews
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5 out of 5 starsservice Rating

Check Engine light

by DRohder on 02/14/2024

Easy and quick as always.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience on an ordered vehicle

by poliziotto on 12/06/2023

This was my first time ordering a vehicle, and I really wasn't sure what to expect. Throughout the process I was kept in the loop about the progress on my order. It took a while for the vehicle to be built and delivered, and when it was it was no hassle and no pressure. I made my final purchase at a fair price with no pressure. The dealership has been in business for over a century, and is family owned. They are honest and a great part of the local community.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by LLK1111 on 12/28/2022

Fast and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Happy owner

by Franklin on 02/12/2021

The service is always beyond. Expectations

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Routine Service

by TOMPKINS on 05/29/2019

Rate 10+. Always friendly, great service. Long time customer (50 years)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Hatfield Buick

by iamnowhome1 on 12/05/2018

Great service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The best dealership in Southern California

by gayjeepboy on 06/18/2013

I don't like shopping for cars. At Hatfield Buick/GMC it is a totally different experience.I bought a new GMC 4x4 pickup which is my dream car and it was totally different than most dealerships. They are a total class act in automotive dealerships. If you live 200 miles or more it is worth the drive to go to Hatfiled Buick/ in Redlands- you will not be disappointed

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful car buying experience!

by ElliottJulie on 04/11/2013

I have never had a great experience buying a car. Creepy vultures or "fleet managers", so the bar isn't too high. BUT, we came to Hatfield Buick GMC looking at possibly getting a car (it was past time to do so). PS We had already been through 3 lots and escaped this day. We discussed what I wanted for a payment - looked at a few cars - took a test drive and I worried about the 4+hours of "dealing." It just plain didn't happen. We went through the details, filled out the paperwork - all with the same person! - and in less than an hour had completed the financing and had the keys. This is "service" the way it should be. This was the best vehicle purchase experience I have ever had. -and second place is a long way off. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Hatfield Buick GMC has been serving the Inland Empire since 1913. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from cars, trucks and SUVs to used and GM Certified Pre-Owned vehicles. Our goal is to exceed your expectations from test drive to delivery!

Hatfield Buick GMC can also take care of your service, parts and body shop needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.

Amenities
Complimentary Coffee
Collision Repair/Body Shop
Express Service
Customer Lounge Area
After Hours Drop-Off
Languages Spoken (2)
English
Spanish