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Victory Cadillac

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Customer Reviews of Victory Cadillac

2 sales Reviews
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1 out of 5 starssales Rating

Dissappointing, horrible vehicle.

by Dissappoinment on 07/04/2014

If I could give zero stars I would. Dishonest people. Told me a car was mint condition over the phone. I drove 2 hours to the dealership to see the car, as it was the exact specs that I wanted in a hard to find make/model. When I arrived the car had a funny smell to it, the back seats were were a bit dirty, and had dog hair in the cracks. They told me they only had an hour to detail it, so they hadn't had a chance to complete it. Turns out they had skillfully placed seat covers over the front seats and told me it was the original upholstery, which was a blatant lie. The car had really low miles so I bought it anyways thinking it was a good deal despite the cosmetics, and that it just needed a good detail. Brought the vehicle home and that is when I started noticing that the original owner had used the vehicle as a camping/hunting vehicle. Explains the low miles, just had used it for only weekend trips in the mud. Started peeling back the layers and kept finding more dirt, more dog hair, more mud. Rear differential makes noise when turning hard. Now I'm wondering if the vehicle had even been maintained properly. Bottom line, the vehicle was A FAR CRY from mint condition. The fact that they put seat covers on there and told me it was the original upholstery is shameful.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Solid Caddy Dealer

by dam22 on 04/23/2011

I buy all my cars through a car broker in Sacramento area. The broker uses Victory. Once deal was cut by broker, I worked with Dennis at Victory on details & delivery. Car, a CTS Coupe, had to be ordered from Detroit to get specs (mainly a stick shift) I wanted. Dennis kept me appraised of status, answered all questions promptly, and helped coordinate getting Coupe delivered to me on a flatbed truck from a local tow service I paid for. Car arrived in my driveway, I wrote a check. Done. Dennis did a good job start to finish. Also talked to service manager a couple times for questions; he was equally helpful. Car arrived in perfect condition; no defects of any kind.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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