Crown Lexus
Customer Reviews of Crown Lexus
Excellent Salesman - Matt Chong
byon 05/08/2024
Matt Chong did a great job finding the car I wanted and walk me through the purchase and sale of my RAM truck. The experience at Crown Lexus was good and I look forward to returning for my next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Salesman - Matt Chong
byon 05/08/2024
Matt Chong did a great job finding the car I wanted and walk me through the purchase and sale of my RAM truck. The experience at Crown Lexus was good and I look forward to returning for my next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales
byon 05/08/2024
Overall I had a good experience with crown Lexus. My salesperson name Abel was extremely professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales team
byon 05/06/2024
Just wanted to say thank you to Jackie and the lexus team for making the deal happen. Appreciate the great service and treated whole family great and with respect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing car!
byon 05/02/2024
Purchased a used vehicle from Matt and he was so warm, kind, and professional. As a first time buyer I had felt pressured at other dealers and I knew immediately I wanted to buy my car after the test drive. It was detailed so well and the financing was not a hassle at all no random added fees like other places. Will definitely recommend to my friends trying to get their first car :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 05/02/2024
Danny and Francis were good on sales and give me good deals
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lexus nx
byon 05/01/2024
Justin was great. He exceeded my expectations. Thank you, Tonya. You have such a wonderful smile.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased new TX 500h
byon 04/29/2024
Would have given 5 stars if the dealer has taken credit card for down payment, it’s just confusing when some locations do, and some don’t… learned my lesson will bring checks with my on the next purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Crown Lexus
byon 04/28/2024
Friendly, attentive, professional. Francis was awesome as was the rest of the staff I came in contact
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Crown Lexus Sales Team
byon 04/22/2024
From starting with Karissa, to chatting then meeting with Daisy and her wonderful manager, Tanya (sorry if I’m spelling any of your names wrong), my experience with Crown was absolutely amazing! Karissa gave me a call and connected me with Daisy. Daisy sent me vehicle options that included the things I needed AND options I wanted. I felt heard and understood with the budget I needed to stay within which is very important to this single mom of four. Tanya - you have an infectious laugh and your understanding mom to mom is priceless. Daisy - your patience and efficiency made this process painless. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ralph’s Review
byon 04/22/2024
Service was excellent. Service adviser met me on time, checked me in and had the car serviced before it was promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Crown Lexus in Ontario
byon 04/19/2024
Ray and Don were absolutely wonderful when we decided to purchase our new vehicle. There never was a time we felt pressured. Every aspect was explained clearly and demonstrated to our satisfaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Took the Plunge - Got a Lexus!
byon 04/17/2024
We unexpectedly bought a 2024 RX350h last Saturday at Crown Lexus. We were greeted by a charming sales lady named Jackie. She was new at the dealership and was very pleasant and helpful as we spent some time test driving and going over the benefits of the Lexus brand. Her enthusiasm and positive spirit was definitely a factor in our decision to go ahead and purchase our new RX. It is a fabulous car. I was very apprehensive about purchasing so spontaneously, but after driving the car over the past few days, I am convinced we made the right decision! Thank you Jackie and Crown Lexus for getting us into this new chapter of luxury driving!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Unparalleled experience
byon 04/12/2024
Spoke with a sales rep after spotting the car on CarGurus. The rep was straight forward and honest about the vehicle and their transparency. I made an appointment to see and drive the vehicle. The car was like new! There was no pressure from the sales rep. We made the deal and I drove home happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle Purchase
byon 04/09/2024
No stress...no pressure...a very pleasant experience!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 03/29/2024
Daniel was an excellent salesperson. He never was too pushy. Instead, Danny was informative and helped us accomplish our goal of a new car. Special shoutout to Ryan and Donnie who both went above and beyond. Overall, Crown Lexus is a fantastic choice!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
It was a great experience of buying a new car from Steven
byon 03/28/2024
Steven was very honest at the very beginning. He gave us a great quote and very patient with explaining all the important features of the new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lexus purchase 350 ES
byon 03/25/2024
Pleasant thorough and patient , thoroughly satisfied and no heavy sales tactics.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Steven JoJoSuss (Sales person)
byon 03/18/2024
I had to drive 50 mikes each way to Crown Lexus, but it was well worth it. My sales. Rep. Was courteous, professional and informative and yes he texted me quotation that he honored unlike two other dealerships in Orange County. Your monthly payment was almost $100 less than other two dealerships with same downpayment on same car model and features.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
byon 03/17/2024
Worked with me so I could move from my old Lexus to a new one. Made me feel valued as a customer of the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent buying experience
byon 03/17/2024
I am very pleased buying my first Lexus NX350H Premium at Crown Lexus. I did some research on line before visiting the dealer, that save some time to make the final decision. I was impressed by Mr. Oscar Parnass, master certified sales, he explained my questions clearly and patiently.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Crown Lexus Excellent Dealership
byon 03/14/2024
Bought my RX350h from Crown Lexus. Both the sales representative Francis and the dealership support staff provided excellent service. Didn't waste my time with "typical car dealer sales speak", and their pricing is competitive. I highly recommend Crown Lexus.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments