Customer Reviews of Moss Bros. Chevrolet
Owner
by 09/01/2022
onThe best
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Work Done on My 2005 Chevy
by 05/10/2024
onFirst of all, I’d like to thank the service advisor, Mr. Alan Rayner, for being a wonderful, honest and pleasant individual. He is truly knowledgeable in his job. I’ve been coming to Moss Bros for 18 years and the technicians have taken very good care of my vehicle. But I must say that this time, I was extremely impressed at how my vehicle is running like it’s new, being a 2005. I do have to bring it back in June because of an undiagnosed oil leak. This is no fault of the technician or service advisor, I just couldn’t afford it at that time. Overall, I am very pleased with the service, from Alan and the technician.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Member
by 02/07/2024
onMichael went above and beyond. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance
by 01/07/2024
onEverything went smoothly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great service
by 09/28/2023
onWe live in the Midwest but drove cross-country to visit family in the area. We made an appt for an oil change and to check fluids, etc for our 2000 mile drive home. Online scheduling was easy; we received email reminders before our appt; Jonathan, our service rep, kept us informed of the work being performed. Thank you, Moss Bros., for the great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fleet Service Manager
by 04/02/2023
onI had an 8:00 appointment and arrived early. Without hesitation they got me right in and started on my truck. I was in and out in no time at all. Friendly assistant service manager and friendly porters.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance
by 03/01/2023
onI just love dealing with Martin Ramos he is always so kind and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service consultant
by 12/09/2022
onThe service consultant have a good communication and on time of service, keep me up to date of any changes on my repair and the day service was estimated was on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Repair
by 10/09/2022
onThe service tech was very professional. The mechanic performed the service in a timely manner and I was on my way!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine Service
by 10/05/2022
onService advisor was friendly and greeted me at my car; the service went as expected
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change service
by 09/02/2022
onIt was a very good experience. Waited less than an hour for my oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner
by 09/01/2022
onThe best
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
by 08/25/2022
onFelipe was great help in getting my car serviced as was Carlos Esquivel! They were very prompt with communication on the process of the service of my vehicle and it was greatly appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Car's in two week's
by 08/03/2022
onEver since my Wife and I purchased our first vehicle with Nick Martinez and Mickey the great experience and help we got we decided to go back and purchase a second vehicle we felt like family very comfortable and will recommend family and friends with out a doubt. Thank you Nick Martinez and Mickey
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Amazing
by 08/03/2022
onMy experience purchasing a vehicle at my Moss Chevrolet was outstanding with there knowledge service and outstanding salesman Jessie and his partner my visit so pleasant that I can't thank them enough. Keep up the good work!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Chevy good
by 07/16/2022
onGreeted immediately by Carlos listen to my request for services I wanted. Explain cost and time that it would take to service my car.. made sure that I was comfortable in the waiting area and kept me updated. Service was completed in a speedy manner and recommendations were made for services that I might consider on my next visit I left feeling confident and secure with the condition of my car.
- Recommend this dealer? Yes
Carlos service manager
by 07/16/2022
onThe team greeted me Immediately. Carlos made sure my request for a oil change and tire rotation was take taken care and sure all points of my car. Where checked. Very speedy service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My vehicle
by 06/04/2022
onI received so much help and guidance purchasing my first car, the sales consultant helped me out which was Robert Hernandez was so patient with me and answered all my questions and concerns and I walked out that dealership with a car that I love. I’m so thankful for him helping me out and the whole Moss bros team for being so polite
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Truck sale
by 05/20/2022
onI’m very happy with my GMC Colorado AT4 My salesman and his manager was very good it would have been nice to get a tank of gas to go home for the most part the service was great
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Equinox
by 03/06/2022
onDropped off the vehicle early and Jason was able to get the vehicle inspection done and quote before the scheduled appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and efficient
by 02/17/2022
onAs always, Moss Brothers Chevrolet handled my service needs quickly and they did the job right!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and Easy
by 02/13/2022
onI made an appointment for an oil change; Jason was informative and friendly. The service is as complete in a couple of hours. Couldn’t ask for more.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
"At Moss Bros., quality customer service is at the core of everything we do.
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1 Comments