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AutoNation Toyota Irvine


Customer Reviews of AutoNation Toyota Irvine

4.5
Overall Rating
4.51 out of 5 stars(458)
Recommend: Yes (199) No (26)
Write a review: Sales | Service
5 out of 5 starssales Rating

Happy RAV4 hybrid customer

by Bryan Y. on 04/29/2024

I couldn’t be happier with the buying process of my 2024 RAV4 Hybrid. My sales rep, Andy V., was professional and helpful. Prior to coming in, I emailed Andy the trim and specs that I was looking for and he sent me a description of the car I was looking for. We settled on a price before coming into look at it. Once I arrived at the dealership, he had the car ready for me and after a quick test drive, we moved forward with the purchase. He passed me off to Zee, the finance manager, who was very professional as well. There were no surprises and the price that we had negotiated on the front-end was the final price I paid. Andy V. and Zee were both friendly and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

458 Reviews
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5 out of 5 starssales Rating

Happy RAV4 hybrid customer

by Bryan Y. on 04/29/2024

I couldn’t be happier with the buying process of my 2024 RAV4 Hybrid. My sales rep, Andy V., was professional and helpful. Prior to coming in, I emailed Andy the trim and specs that I was looking for and he sent me a description of the car I was looking for. We settled on a price before coming into look at it. Once I arrived at the dealership, he had the car ready for me and after a quick test drive, we moved forward with the purchase. He passed me off to Zee, the finance manager, who was very professional as well. There were no surprises and the price that we had negotiated on the front-end was the final price I paid. Andy V. and Zee were both friendly and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying a Bronco Sport

by Katie Boxer on 04/27/2024

I recently purchased a used 2022 Bronco Sport Big Bend from Hany at Autonation Toyota Irvine and it was a smooth and comfortable process! Thank you to Hany, and the dealer as a whole, for making my dream car a reality!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Salesman Sean Kionn

by Colleen on 04/23/2024

Sean at Auto Nation in Irvine CA provided us exceptional care and service. We would recommend him to anyone looking for a Toyota!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starssales Rating

2024 trd sport Tacoma

by John on 04/17/2024

Salesman Don helped me, he was pretty straightforward could have been clearer with the pricing and the options that were included. The dealer low balled me for my trade in but that’s part of the game and wanted to take the truck the day of being scared of mark ups if I don’t.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Andy at AutoNation Irvine

by Angehlo on 04/15/2024

Andy is the best in the West! AutoNation gives great deals!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Good deal on a car I thought was out of stock

by Brian H on 04/14/2024

Came in for a Camry during a sales event. They were all gone, but they got me a good deal on a Corolla Hybrid that ame in the previous night that I thought wasn’t going to be in stock for a while. Thanks Chris Yee and Chris Ward!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Finance help

by Matt Galindo on 04/14/2024

Stewart and Nicholas took care of me and helped me get a great deal on my car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A great purchasing experience

by JasonZZ on 04/12/2024

Dealer communication was positive, service was great, and I finally got the car I wanted. Highly recommend buying a car here!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starssales Rating

Not trustworthy.

by Keith58 on 04/12/2024

Spent too much time buying a vehicle that we didn’t see, insisted it wasn’t prepped. We were also lied to about the trade-in value of my wife’s truck.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic Experience

by Perezal on 04/07/2024

Stewart Rodell is an excellent sales professional. He spent quality with my son and I to find the perfect car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Salesman Dean

by Lilyprec on 04/01/2024

Dean my salesman was great!! I would reccomend Dean for sure. The experience with the finance office was not the best. Nayely Flores was nice and professional. But the male over Nayely in finance was pushy about selling extended warranty and maintenance packages. He almost seemed mad about me declining additional warranty/maintenance items. His demeanor definitely affected the entire experience. I don't recall his name unfortunately.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very Friendly Dealership!

by Amanda P on 04/01/2024

I found a car online that I was obsessed with. They told me to come in and I could test drive it. When I got there the service was quick and test drove within 20 min. I loved the car and made the numbers work. They even sent the offer to schools first and got me an amazing rate. I felt very comfortable doing this in my own and very happy with Muhammad service and glad we were able to make a deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience! Best deal too!

by Gary Kroese on 03/31/2024

I worked with Chris Ward. He was very pleasant and made my buying experience fun! A+

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starssales Rating

Prius Prime SE

by Mike Rotcher on 03/16/2024

Everyone was kind and courteous and patient. That being said, There were no Prius Primes on the lot so I had to wait weeks after putting down a deposit to actually see it and test drive it. They require that I buy $3,000 electric cooler as a "dealer mark-up" that I didn't want and is on order as there were none in stock at time of purchase. The car was delivered to the dealer without floormats and they said I had to pay an additional $250, which I turned down. I was told I could charge the car with an extension chord from the garage, but when I got it home the instructions said ABSOLUTELY no extension chords due to extreme fire hazard. (I have a feeling this came to a surprise to them as well.) I've come to expect car dealerships to be what they inevitably are, but the floormat thing leaves a bad taste in my mouth.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

2 Comments

5 out of 5 starsservice Rating

Service Experience at AutoNation Toyota of Irvine

by Hman_CA on 03/14/2024

I have been working with Amanda, my service provider, since I purchased my truck. She has always been direct and lets me know what services I really need and never tries to oversell services I don’t need. Because of this I only trust Toyota of Irvine to do all the services my truck needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

TRD Pro baby!

by Matt O on 03/13/2024

I just bought a 2024 Toyota 4Runner. Haney was the sales representative I was working with. He was awesome! Very knowledgeable and helpful in getting everything I wanted. I’m loving the 4Runner!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Toyota Corolla Cross Hybrid purchase

by Brtherjohn on 02/27/2024

It's been a few years since visiting a dealership so being apprehensive about this was normal. I knew what I wanted and wanted to pay for. I did research. The staff did not give me grief or steer me away into any peripheral matters. With the exponential growth of social media all retailers are under the gun to be as honest and pleasant as possible in order to avoid any possible online repercussions and backlash. So, having said that, my experience has been hugely positive and can definitely recommend their services!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Better price than Longo and with a smile as well

by Rickter on 02/24/2024

What a pleasure it was to deal with Mohamed in this purchase. He was a man of his word regarding the price and the vehicle is exactly what we were looking for. What more can you ask?

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Car purchase

by Shira76 on 02/13/2024

It felt good knowing that I was able to purchase a used car that was fully serviced and transparent about any issues. However, I felt that the marketing for additional fees, such as purchasing a loan and coverage was excessive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New car

by Ethan H on 02/10/2024

Willing to negotiate to make me an offer competitive with anything I found elsewhere

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Zee and Sean Kionn

by Tita Mie on 02/08/2024

The Best Sales and Finance team!!!! Very honest and sincere, No pressure Treat you like family! They gave the best service and the Best Deal! Keep it up!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi