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Fiesta Ford

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Customer Reviews of Fiesta Ford

5.0
Overall Rating
5 out of 5 stars(95)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Ford Bronco Heritage Edition

by Bronco1966 on 03/08/2024

From start to finish the overall experience at Fiesta Ford was a great one. I placed a custom order for a Ford Bronco Heritage Edition in Sep. 2023. The process took me a total of 30 mins. The vehicle was completed & delivered to Fiesta Ford in Feb. 2024. In less than 2 hours I was on the road home with my new Bronco. Many & the team at Fiesta Ford made the entire process stress free, haggle free, no gimmicks. I highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
95 Reviews
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5 out of 5 starssales Rating

Ford Bronco Heritage Edition

by Bronco1966 on 03/08/2024

From start to finish the overall experience at Fiesta Ford was a great one. I placed a custom order for a Ford Bronco Heritage Edition in Sep. 2023. The process took me a total of 30 mins. The vehicle was completed & delivered to Fiesta Ford in Feb. 2024. In less than 2 hours I was on the road home with my new Bronco. Many & the team at Fiesta Ford made the entire process stress free, haggle free, no gimmicks. I highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

1st EV purchase

by Sunny S. on 12/29/2023

I had a lot of questions about the Mach-E, especially since this was my first EV. My salesperson Manny was super helpful in answering all my questions regarding charging and locations, how it works, and he even helped me program my preferences on the screen and set it up with my phone. Stew in the finance dept was thorough but quick! Overall, my car buying experience here was excellent!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

jeanne martin

by jeannemartin on 04/26/2023

very happy with my purchase. gregg brown and manny made the orocess very easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by JoshuaP on 04/11/2022

Armando is an outstanding salesman and took the time to meet our needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Got my dream car

by lorit123 on 03/28/2022

Never felt pushed into purchasing my car. Helpful sales experience where I was able to be real about what I needed and worked together to make it doable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Papa

by RKNPOPA on 09/11/2021

Steve Dominquez was very professional and considerate. If I knew someone looking for a Ford I would have them reach out for Steve

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quick Lane service

by Richard on 07/19/2021

Coming to get all my cars serviced at the quick lane here in Indio is always great Richard and Ruben are the absolute best. I've been going to the quick lane for 2 yrs and I will continue from here on out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

115,000. Service

by Sjaramillo on 07/09/2021

Outstanding service, brought my edge in for service as well a Brake issue. Sara my service representative suggested scull brake check. While I waited the brake specialist discovered the hydraulic part of the brake system had the be replaced. This was the very first “large” repair I had to replace, even the price of $2,000.00 for the new replacement was fair when you think of the mileage, wear and tear of the edge .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

****SCAM****

by SHERRYBIGELOW on 05/25/2021

***SCAM*** Bought a used Jeep and the person explaining our purchase during the paper signing placed items to drum up the price of the vehicle. We missed an optional item that was placed on our purchase that we did not ask for BECAUSE THE DEALER HAD HIS HAND OVER THE FEE. It was a SWSD Alarm for $1350. We caught it the next day and they won't remove this optional fee that we did not request. ***SCAM*** Keep in mind... we did catch maitenance item that this dealer was trying to hide in our contract. **** FORD FIESTA WILL SCAM YOU***

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Best Ford dealership in the Valley!

by Kimshelee on 04/23/2021

I was pleased and relieved that the staff at the service area our honest and hospitable! What a great experience. Unlike the other Ford dealership here in the valley. Fiesta Ford is the place to go!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mr.

by Michael G on 11/19/2020

Ron and Roberto were awesome! Very professional and helpful. I appreciate my car buying experience from Fiesta Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very happy with the level of service provided!

by Cheryl B. on 11/08/2020

My 2018 Ford Escape was in need of a short block engine replacement. It's under warranty, so there was no expenses on my end. I also had to have a loaner vehicle while the repairs were being made. They provided me with a 2020 Ford Fusion Hybrid, which I really enjoyed driving! I want to thank my service rep. Sarah Sanders, & everyone at Fiesta Ford for being so helpful and nice. I'll continue to take care of all of my vehicle needs, as well as any future purchases with them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Leigh Lesser

by Leigh Lesser on 08/24/2020

We have had a great experience from the start to the finish. It started with Jim Parrish at the beginning of August and after I had sold my 2009 F-150 we got in contact again and Jim was off that day but still took my call. He referred us to Leo Flores who together with Jim make a good team. So after we finally found what we wanted we went to finance where we met another great guy in Steven Robinson. All together it was a stress free buy for us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2012 Ford Expedition Ltd

by Barb92253 on 08/14/2020

The service rep was very professional and knowledgeable. He recommended a few services, one of which I chose, and called me later to advise me that I needed to replace my rear brake pads (which I knew was coming). My dealership performed all services in a timely manner at a fair price. As an extra bonus, they also washed my vehicle!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service writer

by Gerald M on 06/01/2020

Polite, Efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Edmund

by Shirley on 03/28/2020

They all was so kind and very helpful. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service Department

by CatRentals on 01/28/2020

Fiesta Ford has the best service department in the Coachella Valley! Fast, friendly and honest!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by FORD F-250 on 01/20/2020

Rudy in the service department always takes good care of me and my trucks needs as he knows my truck is like my child that is loved. I appreciate what fiesta ford does in service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My new ford

by Vicky1218 on 01/15/2020

Great service and sales guys were awesome answering all my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

Women beware!

by Kitikat on 11/01/2019

They saw me coming a mile away! Women beware, this service dept actually uses the “oh she’s a chick she won’t know” attitude. Brought my car in for a routine service check. When I returned a different service writer went over my paperwork during which time he said and I quote, “your brakes and tires are very warn, dangerous! You shouldn’t even drive home you could die!” According to the paperwork, even though my brakes and tires measured out exactly the same from months before, those same numbers were far too dangerous now for my own safety. I took the car to an independent service station and was told that there was basically nothing to panic over. The break pads are worn but certainly not in need of immediate repair at $300+, same for the tires. I guess my husband will have to accompany me every time or, I could just never go back there and let as many women as I can to be aware that this dealership takes advantage of women! I won’t be returning to lease my 9th car from Ford/Mazda.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

LOVE my Toyota Corolla LE

by Jean W. on 10/24/2019

The staff at Fiesta Ford bent over backwards to make my car buying experience easy and painless. Ilene was especially helpful, going so far as to come and pick me up at my home so I could test drive my car. My car was considered used even though it only had 4600 miles and still had the new car smell.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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