Huntington Beach Chrysler Dodge Jeep Ram
Customer Reviews of Huntington Beach Chrysler Dodge Jeep Ram
Honestly best customer service experience I’ve had in a while.
byon 03/03/2024
Called and talked with the service Manager at Irvine Dodge and had the exact opposite treatment as HB Dodge. HB Dodge was busy but handled the crowd quickly and efficiently. Paul my service writer was considerably more educated on Dodge vehicles than the Service Manager at Irvine and had way better customer service skills. Just super nice people there. Ally checking me in and Ferdy the Service Manager were exactly the right people for their jobs. Overall experience was to be modeled for other Dealers. Keep up the good work.
Honestly best customer service experience I’ve had in a while.
byon 03/03/2024
Called and talked with the service Manager at Irvine Dodge and had the exact opposite treatment as HB Dodge. HB Dodge was busy but handled the crowd quickly and efficiently. Paul my service writer was considerably more educated on Dodge vehicles than the Service Manager at Irvine and had way better customer service skills. Just super nice people there. Ally checking me in and Ferdy the Service Manager were exactly the right people for their jobs. Overall experience was to be modeled for other Dealers. Keep up the good work.
They'll try anything to sell you a car, including refusing to let you leave
byon 03/24/2021
I went in with my wife and found the car I wanted on their website with a price of $11,000. However, after test driving I noticed a sticker on the car showing they added on $4500 worth of aftermarket services/equipment. I told the salesman right then, “$11,000 is OK I am paying cash, but I don’t want the rest of that.” He told me, “Well, I am not sure I can get them to take it off. I’ll ask, maybe it’s your lucky day…” We go inside and sit down at his desk. He asks me to fill out an application. I told him he needed to check to see if the extras will be removed. He ignores me and asks me more questions to fill in his application (why am I applying if I am going to give him a check?) It’s a good deal so I oblige him. I ask him to pay the tax/title/etc. He says no. Fine, worth a shot. We agree on 12,200. He then goes to his manager, who comes back with the paperwork. Salesman left with a written offer of $12,300. Manager comes back with an offer of $16,600. They are still trying to push their $4500 add-ons. I have just wasted an hour of my day. I stand up and tell him that I am leaving. “I was clear what I wanted and I was ignored.” I get up and manager is trying to get me to stay, saying, “Work with me here.” I get out and get in my car… except the dealer has parked a car (it has a sales sticker in the window) behind mine. The salesman saw us drive up, knew where we were parked, and I believe had someone park a car behind me when he saw I wasn’t thrilled about the tax/title fees. My wife said she saw the salesman talk to someone that immediately ran out of the building as he walked with the first offer to the manager. I walk back in and ask a nearby employee to move the car (first time I asked for this). He acts as if he’s going to take care of it. I walk back to my car and am sitting there when the manager runs back out with the new deal for the original 12,300. Against my better judgement, we went back inside. The blocking car has not moved. After a few minutes my wife asked the salesman to move the car (2nd time), as he is sitting across from us. He looks at me and says, “You are getting a new car, you should be happy.” I looked him dead in the face and said, “I’m not happy.” The $12,300 is a good deal and is the only reason I am staying. The salesman takes us over to the waiting area for the finance guys, and tells us they’ll be with us shortly. My wife notices they STILL have not moved the car blocking us. She gets up and tells a person (3rd request) to move the car. It’s obvious they are doing what they can to prevent me from leaving. We wait for about 15 minutes. Car hasn’t moved. She gets up and tells yet another person she must leave immediately, and the car must be moved. At that point someone runs out and moves the car. The fact that they pulled this kind of shenanigans just burns me to the point that I decide, these jokers aren’t getting a dime from me, good deal or not. I walk past a finance guy, tell him my name, and that I am no longer interested in the car. I walk past the front desk where several men were sitting and tell them the same thing. One just jumps up like he’s sitting on an ejector seat, and asks, “What’s the problem sir?” I ignored him and left. Moral of the story is: DON’T BUY A CAR FROM HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM. You’ll get taken by a smarmy stereotypical used car salesman.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Terrible experience
byon 03/14/2017
So let me start this review by suggesting that I have purchased a multitude of cars from various dealerships and manufacturers ranging from inexpensive to very expensive! Never have I ever encountered a more unprofessional, disorganized and wasteful entity in my entire life! I essentially spoon fed them a sale! I called early in the morning and spoke to Oscar (this gentlemen is the internet manager and judging by my experience with him, it's really no surprise that the organization is as horrendous as it is). I told Oscar what car I wanted to test drive, when I would be there and reiterated the importance of timeliness as I made a 2 hour commute to get to the facility. I had also prequalified for a loan and secured financing prior to my arrival. In addition I got my trade appraised, through their website, and had my pink slip in hand ready to make my purchase! When I arrived, on time might I add, I had to wait nearly 30 minutes for my sales rep to acknowledge my presence. Afterwards he took me to the vehicle I was going to purchase. It was unkept and filthy! All of this was of little consequence as the vehicle was being sold at a great price and the inherent value was present. As I went to test drive the vehicle Oscar realized that the dealership had lost the key to the vehicle. They initially thought they locked it inside and I had to help them POP THE LOCK! (As far fetched as this sounds I'm not making it up.) we spent nearly an hour popping the lock to find the key wasn't in the car! It took nearly two hours to get a locksmith to make a new key! Again I waited through this process kindly and patiently! Durning which time I waited in a dilapidated showroom that was clearly not being maintained from an aesthetic or functional perspective with one of the most unprofessional managers I've ever experienced. Yet still I waited trying to give the dealership the benefit of the doubt! As my visit approached the three hour mark I finally test drove the vehicle and came to agreeable financial terms. One would think that after the courtesy and patience I demonstrated the duration of my experience would be seamless...however you would be wrong! Another two hours past as I sat aimlessly waiting for this inefficient, disorganized, and unprofessional people to get together the paperwork for my purchase. They could not manage to do so. I arrived at the dealership at 6 pm and at 11:15 pm I decided that I would take my business elsewhere! When I told them to cancel the transaction I did not receive so much as an apology! Very frustrating experience! It is no wonder that this dealership and the entire Chrysler, Jeep, Dodge brand is going under! DO NOT WASTE YOUR TIME HERE!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
1 Comments
great experience with 2015 dodge purchase
byon 02/20/2017
My son & I recently purchased a 2015 dodge challenger from this dealership. I'd just state honestly that Ms. Dawn Kinney was very helpful in making sure that the transaction went expeditiously, made us feel quite comfortable & had the car detailed before we drove it out of the dealership! She even made follow-up calls to make sure that we were happy with the car. Her customer service is excellent & I'd highly recommend her!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service!
byon 12/18/2016
Just purchased a Grand Cherokee...Had a really great experience!! Monica Porras provided great customer service over the phone, email, text and in person. She explained all of our options, would definitely recommend her to my friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Doesn't get better than this!
byon 12/17/2016
Been thinking about new Jeep Grand Cherokee SRT Night for 6 months now. Finally a friend said "you only live once", and that did it for me. Decided to pull the trigger and buy one. Found the velvet red we wanted on the internet at Huntington Beach Jeep. I have contacts at another Jeep dealership and contacted them first, told them about the Jeep at HB Jeep. I was then told that that Jeep had been sold and was not available. I was bummed. I called HB Jeep and enquired about the Jeep and found out it was still available and was never sold! Wow! I was pissed that they lied to me. So we made an appoitment to look at it and drove down there. We were met by Mitchell Louie, a very nice young man. First thing we did was go for a road test. The sound of the exhaust was so nice, deep throaty American muscle V8. He had us drive it a few miles, down some long, open streets were we could open it up. Yes!!!! I fell in love with the power right away and it reminded me of our first Hemi, a 2005 Magnum (still have that one, its a show car now). Back at the dealership we took at close inspection of the exterior. The wife found numerous scratches and it was not real clean. I knew they would buff out but when your gonna drop 75k you want perfection. So they took the car to the back and had the detailer do his thing. Meanwhile we sat down and started to hammer out the deal. The car was priced way below sticker and I felt very good about the deal we got. Mitchell was the best, he was first of all very polite, friendly and extremely knowledgeable about the car. He listened to everything we had to say and how we wanted the deal to go down. He made sure everything was in order. Meanwhile the car was done at the detailer and ready for inspection. The wife took another close look at she said ok! It passed inspection, although there now was lots of polishing compound all over which they very quickly assured me it would be cleaned up real nice if we decided to go for it. So it was go! We were very excited, a new road trip car that we could now drive down roads that the Magnum was not suited for! So very excited. That took us to the dreaded financial room. We were greeted by Jose Rodriguez. Immediatly we felt comfortable. He was very nice and reassured us we would be done shortly. They have the coolest desks! The top is a computer tablet touchscreen the size of the desk! All the paper work comes up on the desk, huge and easy to read, we signed the documents right on the desktop, was very high tech and easy! Jose was the best, listened to us and did not try to up sell us at all. Kudos to Jose. So our experience at HB Jeep was great. From Sam, the first man I spoke with on the phone, to Mitchell who took such great care of us and really cared about us, to Jose who made the financial part so easy, we would like to send you all a huge thank you! All the people at the dealership were very friendly and nice, if even just to say hello. We would recommend Mitchell and the people at HB Jeep to anyone interested in a new Mopar. By the way they have at least 15 Hellcats there, almost jumped on one instead of the Jeep!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I bought my first brand new car from Brody!
byon 11/22/2016
Brody Braun listened to what I wanted in a Jeep and showed me a variety of options within my price range. He was ready to answer my questions and had a solution for every concern I had about buying a new car. Brody was a pleasure to work with because he has an easy going manner and good hearted nature. I would recommend him to all my friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Jeep Grand Cherokee
byon 11/07/2016
Just leased it. Jacob, Tommy and Tom Cruz were all outstanding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I'm in love with my Challenger.
byon 11/07/2016
I purchased my first new car from here. I found the car online through Dodge's website, and they just happened to have the color in stock here. I got a 2016 Dodge Challenger, and I'm in love with the car, it's perfect, and the price I got it for was great. I believe Tom Cruze helped us work on the price, and his efforts are much appreciated. Most of the people were pretty nice, Javier, the person who sold me the car, and did the test drive and all that jazz, was EXCEPTIONAL. He was super enthused about the car, and he seemed very genuine. He also answered all of my questions, and was very patient with teaching me about the car. He has already followed up with me after buying the car, and asked about how I like it. He shows his interest and appreciation for his customers. Overall, Javier made the car buying experience a lot more fun than how it normally is. I'm really glad I got to purchase my car from you, thanks for everything, and helping me get my Challenger. I'm in love.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Thanks to Eric Rodriguez for a smooth purchase
byon 09/27/2016
Thanks to Eric Rodriguez for all his help with a smooth purchase. Eric made the process fair and straightforward, he took time to go into detail on the vehicle and the pricing. Got a very fair trade in value on my car, and after shopping around, the price on my new Jeep Grand Cherokee was the best I could have gotten in the LA area.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Had an excelente experience with Dan POWERS
byon 09/23/2016
The experience with the dealer was very good. My salesman DAN POWERS was very knowledgeable about the vehicle I was interested in and he is a pleasure to work with. He put me into the exact Jeep Cherokee that I needed (well at least wanted). Thank you Dan !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Car buying
byon 09/11/2016
It has been a great experience dealing with the whole gang over there,but especially Mark Ocampo.He helped me navigate thru the whole process.I wanted a new pacifica but there were non available around at other dealers or anywhere near,that was equiped or the color I wanted, so I decided to order one from the factory.Mark showed me the whole process and helped me decide on all the options I wanted or needed. Finally yesterday 9/10/16 after almost 3 months.My car arrived in Huntington beach just as I had ordered it.Can't say enough about Mark and all the extra miles he went for me ,like his weekly updates on where my car was in the manufachoring process. If you're in the market for a new or used car,go see Mark [non-permissible content removed].
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding Customer Servce!!
byon 09/09/2016
Everyone there was very courteous and super caring and amazing! Claudia helped us purchase the car of our dreams and couldn't have asked for a better associate. She was super helpful and went above and beyond to help get us a great deal!!! Claudia your the best! Thank you Huntington Beach Chrysler Dodge Jeep Ram and Thank you Claudia!Thank you!Thank you! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
READ!!!
byon 09/06/2016
The sales staff and finance work with you and are very helpful. If you go in I highly recommend seeing George Rodarte and Nicholas Tardif. They were by far the best salesman I have dealt with not just at Chrysler/Jeep/Dodge but any dealer and go above and beyond to help out the customer. Both of them deserve a raise! They were not pushy, if you asked for a min they will be far enough away you have your privacy but if you have a question they were still in sight and would come over and answer it immediately. Even after my purchace (2016 2500 Limited) they still were easy to get ahold of and helped out immediately regarding any questions or concerns I may have had. I highly recommend going here for your next vehicle purchace even if you are more of a Ford guy (like myself) just see them and test drive a vehicle. It will open your eyes and possibly change your mind about being stuck to a Name. I know it did for myself, I couldn't be more happy with my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
derrick in service tried to scam me for $ 800
byon 09/01/2016
DERRICK IN SERVICE TRIED TO SCAM ME FOR $800 I brought my vehicle into HB for Transmission service 5 days ago . the day after the service I noticed my vehicle was leaking fluid. (it has never leaked before) I called made and appointment with derrick yesterday . today he acted like I never called or spoke with him . Derrick diagnosed my leak as " the gasket around the oil pan is leaking." he said there was dirt caked around the oil pan on the edges holding in the oil . some of the dirt shook loose and now its leaking . he quoted me $ 800 . I told him that diagnosis does not sound accurate. I drive on the freeway . I don't drive through dirt for it to get caked up . I took my keys and went inside to talk to the General manager. I waited for 10 minutes. Derrick came to me and said he wanted to put my car in the air and show me the dirt .. I said ok .. he took my car back and I am waiting for 20 minutes while its in the air.. finally I go back to see what is going on .. I then see derrick and the mechanic looking all under my car with flashlights and talking about where the leak could be coming from.. derrick comes back to me and says. " well maybe the leak is coming from the top" let me lower it and look. they lower it and look. then derrick says well maybe the leak is this.... we need to take some stuff apart to find out what is going on .. then derrick has the nerve to say I am looking at him like he does not know what he is talking about . and he has been in the business 25 years and this is what he needs to do to diagnose my vehicle. I told him he is right I am looking at him like he does not know what he is talking about 45 minutes ago he diagnosed my vehicle and quoted me 800 for repairs.. when I wanted to talk to management HE came back to ME and said he would SHOW ME the dirt caked up ect.... but once the car was in the air . he COULD NOT SHOW ME THE AFFORE MENTIONED DIRT WHICH HAD CAKED UP AND WHICH WOULD COST 800$ TO REPAIR . HE needed to look into it further when im under the car saying WHERE IS THE DIRT ?? this man Derrick totally tried to scam me.. I was at the dealership for 3 hours and I still do not know what or why my car is leaking . I purchased a jeep Laredo and a jeep patriot fromt his dealership and they tried to scam me. DERRICK TRIED TO SCAM ME WITH A 800$ DIAGNOSIS. TOLD ME HE WOULD SHOW ME THE DIRT UNDER THE CAR AND WHEN I WAS UNDER THE CAR WITH HIM LOOKING THE ENTIRE STORY CHANGED AND IT NEEDS FURTHER DIAGNOSIS.. HORRIBLE DISGUSTING BEHAVIOR FROM A AUTHORIZED DEALERSHIP. My vehicle never leaked once. ever until HB Chrysler jeep dodge ram touched it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Car Purchase
byon 07/28/2016
I drove an hour to get to the dealership. Claudia was great! I went in looking for a used car, but wanted to see the differences with a different model. With all the rebates, and additional options the new car had, I decided to buy new. Claudia was a lot of fun during the whole process. I like that everyone is laid back, no suits and ties. The place was packed the whole time we were there, and I never saw any salesman being vultures that you get at other dealerships. If you need help, just ask someone, it's way better than being attacked by a bunch of salesmen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
HB Jeep
byon 07/18/2016
Nicholas Tardif was very helpful and considerate of my time and decision making process. Was presented with options that I had not considered as I went in to look at a specific vehicle that was advertised. As I had not made up my mind on that vehicle I was open to the options presented.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Worth the drive
byon 07/07/2016
I had been planning on buying a Charger R/T for the last few months. I live in Oakland and travel to SoCal several times a year. I used to live in the LA area, so I knew that I could possibly get a better deal on a car in LA as compared to the Bay Area. I contacted the dealership through their website and was contacted by Mark O'Campo. I was in the looking stage (maybe/maybe not phase) trying to see if I could get a good deal on a 2015. Mark stayed in contact with me for a few months. I liked that HB CDJR put their prices on their website. There were about 2-3 Chargers that I was interested in and I would occasionally check the website for price changes and to see if they were still available. In the meantime, I contacted a couple of dealers in the Bay Area who told me they could give me a below invoice price on 2015s. To make a long story short, the HB price on the 2016s I was looking at were a lot less than the 2015s in the Bay Area. I visited the dealership around Memorial Day since I was in SoCal, and met Mark. I didn't buy a car that day. Mark explained the advantages of leasing as compared to buying. I knew that I would be back in SoCal a few weeks later. In the meantime the prices of the models I was looking at had dropped again. I knew that I needed to move on the one that I liked best before someone else did. I came into the dealership when I came back to SoCal and we made a deal that I was happy with. I did end up buying instead of leasing. The staff (Mark, Nick Haddad) worked hard to get a deal done with me. So yes, it was definitely worth coming from Oakland to buy a car here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Unsatisfied Prospective Customer
byon 06/14/2016
We have purchased 2 NEW vehicles from HB Chrysler. Hate the Chrysler 200 I got btw, but had a decent experience. Regardless, we recently went in for my husband to trade in his GT for a USED car. First person to greet us was Joseph (who recently resigned because he's too good for such a slimy company). He was amazing to work with and we made 4 different trips to the dealership eager to make a trade. On our most recent and final trip, we found the truck we wanted and were ready to make a deal. Test drove it and brought in the car for trade. When it came time to sit down and discuss final numbers, we were greeted by the accounting manager Tom Pham who was by far the most unprofessional and ill mannered "customer service" representative I have ever dealt with. He walked up to us with not even so much as a handshake or introduction. Put the paper down said here's what it is...No Tom! Not how it works when you're trying to have someone sign off on $30 grand. We told him that information was incorrect, we were pre-qualified for a lower interest rate. With much annoyance, he stood up and walked away. Tom came back about 10 minutes later where we had to ask him what his name was, which he replied "I assume you knew since I saw you when you walked in". (umm okay??) Like any normal person buying a used car, we tried to discuss the price since the car had quite a few knicks in it and was 4 years old. Of course Mr. Pham had a nice response "You can ask me 100 times and my answer will be no. This is the price. We are losing $600 on it already". We were not expecting a definitive yes, we just wanted to have someone that was willing to work with us. Plus you are not losing money... This isn't our first rodeo Tom, we already know how much you will be making off of re-selling our car alone. So we told him we could not make a deal and he stood up and said "okay then have a good night." I am not a car buying expert, but I do know that that entire interaction was so wrong and unprofessional. So we wrote an email to the GM Eric, before going straight to Yelp. Never got a response from him, but received a call from Anthony, who just tried to sell us the car again! Its not about the truck at that point, it is the principal of how a prospective customer should be treated. Bottom line I do NOT recommend HB Chrysler to anyone that is trying to purchase a car. I am really not sure how it has a decent rating on here. Yelp seems to state otherwise.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
New Style of Salesmanship
byon 06/13/2016
Walked onto the Huntington Beach Dodge lot and we were able to walk the lot without having a salesperson running at us or breathing down our necks. When we wanted to speak with a salesperson, Mark greeted us at the door as we entered, and was easy to work with. He listened carefully to what we were looking for, and was masterful at commanding review of his inventory and summoning help to find the vehicles we wanted to test drive. They were delivered, clean and detailed, we were able to test drive to our satisfaction without feeling rushed or pressured. We bought two Grand Caravans, and ultimately returned one for another model without a hint of disdain by Mark or the Finance people (Bob). I have never experienced such a fun new-car buying experience before. The staff outside responsible for finding the vehicles, detailing and delivering were quick and efficient too. If you are interested in any vehicle make Huntington Dodge carries, I wholeheartedly recommend you come here before deciding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Found my Dream Cat!
byon 05/31/2016
Let me start with a little car buying history before I review Huntington Beach Chrysler Dodge Jeep Ram. This will be lengthy but well worth the read, I promise! I have had the worst luck buying cars the past few years. I went to a well known dealer and they found me a wonderful car (I thought). I found out very soon after taking ownership with that car, the dealer had really sold me a lemon!! Not mentioning names but it was a Ford dealer you have all seen on TV Im sure! After having the car for a few days it started having major problems. They said come on down! Well fix it. They didnt!! After many trips to them I finally took it to Chevrolet dealer who, since I had gotten the best maintenance warranty, fixed the car properly and it was finally the dream car I wanted. (No thanks to that Ford Dealer!) That car was in a terrible crash a few weeks ago and totaled so here I go again, looking for a little car to get me around. Made another mistake going to a small dealer this time. The same thing was happening junk car!! I have recently learned that being a Woman alone, you often find used car salesmen are known to take advantage of you. An honest one is hard to find! Well I will tell you where to go to find honesty now. As I thought what to do?, I remembered back in 1997, while looking for a car I turned into a Jeep dealer on beach Blvd. in Huntington Beach basically making a U-turn. A salesman asked me if he could help me and I told him no, I was looking for a specific type of car, not a Jeep. When I described what I wanted, he told me to park and take a look at a little car he had there on their back lot. Well, the car he showed me was a used 1990 Mercury Topaz. This car turned out to be exactly what I wanted and I ended up getting the car and keeping that car from 1997 until 2013 when it was hit and totaled. During the time I had the car I never had a bit of trouble with it. Hardly even needed the usual tune-ups and such. It was a truly wonderful little car! So after my latest problems with dealers, I remembered that Jeep Dealer and decided since they had done so good for me before, why not go back. I am so pleased that I did!! I pulled into Huntington Beach Chrysler Dodge Jeep Ram at 16701 Beach Blvd Huntington Beach, CA, and parked. There was a salesman standing there and he offered to help me. This person was T. Wayne Clark, Product Specialist and Senior salesman, I found out later. I told him about a car I had seen advertised on their site and we went inside to discuss it. He spent a lot of time with me making sure he knew exactly what kind of car I had in mind and the price I was able to pay. I was also worried at that time if I would be able to finance a newer car and had my price set to a pay cash price that was within my budget. T. Wayne spent a lot of time with me and made sure what he showed me matched my criteria and after we settled on a car he explained all the things I would need to know about the car and financing. After getting the information needed, he took the paperwork to the financing dept. and walked my application through. Once they were finished they and called me in, I was amazed the deal they found me for financing! A great price with the limited warranty and all the necessary extras in warranties and Gap protection included. That part was so easy! I must say I was in a state of disbelief at what had been worked out for me! And I also was please they were able to find financing at a really good price. Without them knowing, they had financed it through my Credit Union where I had been a member for 23 years! Its often hard for a Woman alone to get a true good deal, but believe me, if you need a car and a really honest car salesman go to Huntington Beach CDJ Ram and although they have a quality they demand from their salesmen, be sure to look up T. Wayne Clark and take advantage of his longtime history with this company and let him find you the car you are looking for. There is such as large collection of many types of used cars there you will surely find the one you want and be as pleased as I with the service and attention you will get there! Thank you T. Wayne Clark for being there when I needed an honest and caring person to help me, and Mauro Duran for finding the very best financing deal for me!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
1 Comments