Gosch Chevrolet
Customer Reviews of Gosch Chevrolet
The best you could ask for.
byon 11/10/2022
Susie and Megan are awesome. The made sure my purchase was a smooth experience. They stayed in constant contact with updates of my wife 2023 Camaro SS. They even put a big red bow on it for her.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sevice up and beyond
byon 02/05/2023
The reason I came in was for the possibility of what looked like a "nail "on the very outer edge of one of my tires. I explained to Mike Gormandy my concerns. He looked up the information about my tire, ordered it and said I could return the following day for the service. I returned the next day and car was brought back for a technician to inspect. The technician didn't find what I described and the car was brought back out. Mike found me in the waiting area and gave me the news. We walked out to my car and I explained that I knew the location of the "nail" in the tire by a marking on the sidewall. Mike moved the car back just enough to see if we could locate it. The "nail" was still there. Mike picked at it for a bit and out "it" came. It was a very small rock the was in bedded in the tire tread and it had the look of a rusted nail. I was relived that I wouldn't need a new tire. I asked Mike to go back inside for me to pay for the inspection and he said there would be no charge! Mike just proved that customer satisfaction is his top priority.I've brought my car into Gosch for all of my service work and will keep doing so in the future. Thanks Mike! P.S. To top it off my car was washed!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The best you could ask for.
byon 11/10/2022
Susie and Megan are awesome. The made sure my purchase was a smooth experience. They stayed in constant contact with updates of my wife 2023 Camaro SS. They even put a big red bow on it for her.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Disappointed
byon 05/11/2018
Came in for an Oil change waited in the lobby. When the car was done the service guy Rodger went over the paperwork with me. I went out to my car and had to go back in to the service center as they did not finish drying off the car. When I got home I looked over the paperwork and saw they reported 2 Nails in my back tires. It said that the right one was unrepairable and that they were both leaking air. At that moment I became Furious as to why they didn't tell me about this problem. So they sent me on the road with 2 tires 2 Nails leaking air great! I do not know the name of the person who found those nails! Any rate they failed to give me this information and I'm driving. So I called the dealership and let them know the mistake they did. Everybody makes mistakes we're not perfect but I felt and told them that this was a mistake they shouldn't have made sending me out when my tires could blow. So I said alright give me a quote on a tire if I have to buy a new one it's better than worrying about a blowout! Rodger called back with a quote. The next morning I called around to a few tire shops to get quotes on that tire. I came across a company that I thought sounded good and I went over to them. They removed the tiny nails that didn't even penetrate. Then they immersed them in water and found no leaks!!! Put the tires back on and didn't charge me a dime. I told him the dealership had told me my tires were leaking and I had Nails in them. As soon as I got in the car I called Fernando at the dealership and told him about the situation he took it upon himself to transfer me over to Mike in service for him to handle the situation. Mike called me the next morning to apologize and see what he could do to make it right. Since it was going to cost me over $300 for a new tire that's what I told him so he put $300 in my account for when the next time I come in there I'll have that to put towards any work. I really didn't feel like that was enough but I'm not a gold digger. I am a family member of GM, my uncle retired from there. I have sold 6 cars at that dealership in 1 year, by referring my family here in town. I felt I was being ripped off and that's one thing that will make my blood boil! Family member or not! Unacceptable! I will go to the other company to buy my tires when needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
chevy equinox
byon 10/12/2017
the staff was very helpful listened to our needs and managed to fulfill them. would recommend friends and family to go to Gosch Chevrolet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My experience
byon 03/05/2017
The salesman Phillip and all staff were very friendly. I went in to purchase my first car, and got a great deal. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Gosch Service Dept
byon 12/16/2016
Gosch service department has evolved into one of the best. The advisers get the customers vehicles into the bays, address the customer concerns and arrange for transportation for the customers who prefer not to wait. Great experience. Keep up the great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Brew Sopko-Plageman
byon 12/16/2016
Bree Sopko-Plageman was great, I had email with her for about two weeks before I finally went into the dealer. When I arrived she meet me and my grandchildren at the door. She understand our needs and helped me get into the car that I needed. Thank you soo much for the great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Not happy at all
byon 09/10/2016
Took my brand new Tahoe to get 1rst service Employee did not say hi good morning nothing Just took my car service it and left it dirty and didn't even ask iff I wanted wash . That's not good custermer service . At all just took my money and left my car dirty . Will not do business with them again . Will take it somewear eals for service .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Grade A service!
byon 08/26/2016
I love coming to this dealership in Hemet. I am always welcomed with a smile and I usually am assisted by an amazing consultant named Joshua. He is amazing! He always takes great care of my car and very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Gosch Chevrolet Service of my 2015 Camaro
byon 08/09/2016
I had a problem with the starter system and transmission interface. My serviced advisor Mr. Mario Cisneros was professional in every aspect of this service call. After inspecting my vehicle the service people determined the problem was a safety hazard. They ordered the part and disassembled the transmission problem area. Mario contacted me immediately and before the transmission was disassembled. It took a little longer than we had expected to receive the part but Mr. Cisneros kept me informed of the status on a daily basis. He offered me a loaner car and was courteous and professional in every manner. We finally got the car back in proper running condition. What could have been a terrible ordeal was changed into a good experience. I felt that Mario and the entire service department showed their desire for customer care through their actions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 07/07/2016
Once again my service adviser 'Mike" was fantastic. This guy is really good. What a pleasure it is to go to a service department and know that everything is going to handled right! I am 58 years old and have taken many cars to many different service departments in my life time. Mike is by far the best. I will never go any where else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Friendly Service
byon 06/20/2016
The service staff are always friendly and efficient. They take excellent care of my car and me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Our new favorite dealership!
byon 06/16/2016
The entire staff at GOSCH Chevrolet is awesome! Gary was helpful and knowledgeable, Lupe was great during the sales process and not pushy at all.. very patient with my questions and strived to get me the best deal possible. Angel was great during the delivery process and explained every inch of my new 2016 Suburban. Overall, wonderful experience and we will definitely be returning to GOSCH for our next vehicle as well as spreading the good word to our friends and family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Regular Service
byon 05/24/2016
As usual, Gosch Chevrolet did a very professional and quality service. They even checked all my lights while I was still in the car. a nice touch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Body Shop Review.
byon 05/18/2016
Gosch collision did a great job repairing my 09 silverado. Mike was the original contact when we fist started and Richard did a great job finishing things up. My truck was finished when they they promised and Claudia kept me up to speed throughout the process. I had work done here before with the same professionalism. I would recommend Gosch collision to anyone who needed body work done. Keep up the good work guys...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Our Chevy Experience
byon 08/31/2014
Our Dealer John was so helpful and friendly. We loved our experince
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent experience
byon 08/26/2014
This experience at Inland Chevrolet has been exemplary! I was treated with the utmost respect and friendliness by everyone I came in contact with, and Brock helped me pick exactly the car I wanted. I was able to get a great deal, and the whole sales team worked with my finances and budget to accomplish that goal. Thank you and God bless to everyone at Inland Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Proud Owner of a 2005 Chevrolet Tahoe
byon 08/21/2014
I was unsure of how I would be able to get a loan. Inland Chevrolet did everything to work with me. They did a wonderful job and were able to get me into a wonderful vehicle that fit all my needs. Brock was very friendly and worked well with me. I had my 18 month daughter with me and they worked fast and were very accommodating. I would gladly recommend. When I am ready to purchase with a vehicle again I would come to this dealership. I am so impressed with everything they have done for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service Center
byon 06/04/2010
High Praise goes out to Colleen, Mark and Mario of the Inland Chevrolet Service Center in Hemet, Ca. I got in right away to have my car serviced. The price was right, the personnel were wonderful, plus I received a free car wash when it was all done. I highly recommend this Service to those who have a Chevy/Cad, and will definitely be using them for all my Service needs for my Vehicles. Ray Herrera
- Recommend this dealer? Yes
Great Dealership
byon 06/04/2010
We have purchased two vehicles from Inland Chevrolet in the past two years and can't say enough about the Salesman,Greg Moss, Service Consultant, Colleen Trodgon, and Service Manager, Bob Knight. They have gone above and beyond expectations to make our purchases and service on our vehicles satisfying and pleasurable experiences. We recomend Inland to all our friends and enemies.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
