Customer Reviews of Folsom Lake Toyota
My New car
by 04/23/2024
onThe representative, Mr. Aimal, helped me a lot in finding a good car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
by 05/10/2024
onAaron understood my vehicle's needs and provided excellent service and care
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rick Brown is an amazing advisor!!!
by 05/07/2024
onThank you Euck for always taking care of all my car needs!! I know that anytime I come, he will be honest and helpful!! I appreciate the great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car maintenance
by 05/07/2024
onRick Brown, my advisor who my family and I go to is excellent! He makes sure everything gets done correctly and effectively.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great seevice
by 05/01/2024
onAlways a pleasure bringing my car to this service center. Prompt, friendly and honest!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Repair service
by 04/27/2024
onI was rear ended and my parking sensors were damaged, I was able to take my vehicle and get it repaired. Everything was great, the staff was very communicative and polite and nice. My vehicle was fixed in the time frame I was told. Overall was a very great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Really fast turnaround
by 04/26/2024
onDropped off my car on Saturday - blown head gasket - picked up on Tuesday! Friendly and professional service as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My New car
by 04/23/2024
onThe representative, Mr. Aimal, helped me a lot in finding a good car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used car buyer
by 04/17/2024
onThe manager needed to intervene for what the salesman promised verbally while we took the car for a ride. The finance manager was sooo bad trying to intimidate buyers into the extended warranty. He is trying to trick people of deals that would put you in big financial trouble.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Prompt, complete service
by 04/11/2024
onBroght our RAV4 in for 50K service. Complete outline of services to be completed...less than 2 hrs later we were out the door with everything finished and written documentation of all systems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 Rav 4 XSE
by 04/09/2024
onPurchased my vehicle at Folsom Lake Toyota. I love the XSE and Adam and Sean were great to work with. I am very happy with my experience with this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance Service
by 04/05/2024
onIt was my first time doing my first maintenance it was simple and quick and easy was worth the wait and good service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Serviced old vehicle
by 04/03/2024
onBoth the service rep and tech were very friendly and dedicated to diagnosing and sourcing parts to complete service on my older vehicle. Rep was always very responsive and put me in touch with the tech to answer all my questions so I felt confident and reassured about the work being performed. Other shops wouldn’t touch a car this old. 10/10 would recommend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience.
by 03/25/2024
onI had been shopping for a new car for a while and was some what surprised at the lack of follow up from other dealers. I had inquired about a test drive at Toyota and Chris is the one who follow up a few times and got my questions answered. I went in late to look at my trade and test drive the Rav4. I arrived after 7pm and drove out with my new car by 10:15pm. Thanks guys for staying late and getting me in my beautiful new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic service! Danny Cross above and beyond!!
by 03/21/2024
onI use this service dept for the 2nd time and each time I had the pleasure to work with Danny Cross service advisor both times. He was excellent! Communication was top notch. This time was more an emergency fix and he helped immensely!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Stellar experience
by 03/12/2024
onI made an appointment and was met by Danny, who was on time and professional. Service and inspection were stellar as always. I’ve been patronizing this establishment for at least 15 years. I highly recommend
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Paul Barbrick
by 03/03/2024
onExplains everything,honest and guides the right way,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Danny cross
by 02/29/2024
onGreat service knowledgeable staff and a really nice facility
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Toyota Service
by 02/29/2024
onPeter P. was great representative and very helpful and detail oriented. He has helped our family immensely.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Not so bad
by 02/09/2024
onThe loaner vehicle was most helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
by 02/07/2024
onAs always, Folsom Lake Toyota does outstanding and dependable work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall repairs
by 02/06/2024
onDavid McAlexander service manager provides a great service. Excellent communication and on top of everything.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
At Folsom Lake Toyota, we take pride in bringing you hot innovation and creature comforts with a dynamic selection of new Toyota models and like-new used cars. While they won't all fit your individual sense of style (and, that's a good thing), each is perfect for someone. Furthermore, they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality.
1 Comments