Universal Mitsubishi
Customer Reviews of Universal Mitsubishi
Happy, First PHEV Owner
byon 03/17/2019
Walked in on a Sunday looking for a 2019 Outlander PHEV, white exterior/grey interior. Salesperson and manager kindly explained they didn’t have any 2019 models but expected them to arrive “any day” and helped me look for a 2018 model instead, within a reasonable driving distance. When we couldn’t find a match, they let me walk away without giving me any pressure to buy anything or using “bait & switch” tactics, but simply with a promise to call me as soon as the model I wanted arrived on their lot. Got the call on Tuesday. Signed the paperwork on Thursday and drove it home. This outstanding experience alone has turned me into a loyal Mitsubishi owner, after over 15 years of driving only Toyota and Lexus vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrible Service
byon 03/15/2015
Walked in, and everyone seemed too good to talk to me. A manager named Mike was rude and instead of trying to get someone to help us, he shrugged it off and went about his day. Never buying from here. Bought from their competitor instead.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
There has to be a better Car Dealership
byon 06/28/2014
Don't seem like they want to work with you. Want you to spend you hard working money. Service is very expensive 49.00 dollars labor for a Cabin Filter. Go somewhere else to purchase a new Mitsubishi. When serving your car it'll sit for an hour before they even look at your car. With or without an appointment!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Prices were reason for purchase
byon 01/30/2013
This place was great, they were completely helpful and thier prices were lower than thier competition after I did my research on price I decided to go to Glendale. They made the complete process fast and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Prices in line and Staff were pleasant
byon 12/13/2012
I was helped by Dustin and JoJo. They were very pleasant and treated me well. I thought their prices were in line with other dealers. All in all, the process seemed fast and easy, so I can in my opinion, recommend them to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
