Putnam Toyota
Customer Reviews of Putnam Toyota
Incredible Service
byon 06/28/2017
The team at Putnam Lexus was amazing. They provided the exact right amount of information in a very timely fashion. They explained my options and educated me on the vehicle without providing any pressure. They were straight forward and honest. No games, no tricks. Highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Efficient and Friendly Car-Buying Experience
byon 04/17/2016
I recently purchased a new Toyota Prius C from Putnam Toyota and I noticed there were no reviews on here. The salesperson I dealt with was named Darren and I thought he was very friendly and helpful. At no time did I feel pressured. The dealership itself is quite large with a lot of cars in stock. It has a comfortable waiting area with good coffee and snacks available. It is in a convenient location, near Burlingame Avenue on Auto Row. I'm happy with my new car and pleased with the deal I got.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bait and Switch
byon 03/30/2013
Apparently, the Internet salesperson likes to use the "old bait and switch technique". They run a generic ad on Craigslist to attract attention then claim this particular vechicle was damaged and move to a used lot. "But we can help you find what you need". It happened twice to me over a two month period. It's possible but it's highly unlikely....really. I wished I kept the orginial message because I suspect it's a form letter. By the way, I did get the Toyota I wanted from one of your competitors.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
