Customer Reviews of Mercedes-Benz of Bakersfield
Exceptional customer service
byon 02/10/2017
Bought a Mercedes metris over the phone and was a little nervous but the salesman (Surinder) made sure the van was delivered to my door for free. During the transportation the shocks were damaged so I went to my local dealer and was told there was no charge thanks to Surinder. I couldn't be happier with my purchase and the exceptional customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding dealership
byon 11/23/2011
I just bought my 2012 C250 last night at Sangera Mercedes-Benz in Bakersfield, CA. This is the second new car I've bought from them, and both times I was treated extremely well. I stopped by on Tuesday and went through all of the numbers, but they didn't have the particular color and options I wanted in stock. Five minutes at the computer and the manager located an exact match at another dealer, and my car was transfered, prepped and waiting for me when I finished work the next day. I highly recommend Sangera Mercedes-Benz, their service department is every bit as good as their sales department, and they remain the first place I go for anything automotive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
We offer new Subaru, Volvo, and Mercedes-Benz vehicles, as well as a large selection of pre-owned vehicles of a variety of makes and models. If we don’t have what you’re looking for, we’ll get it for you! And our finance department offers competitive rates. We also offer a full service and parts department and all of our technicians are certified. We even have loaner cars available when you’re getting your car serviced with us. If you’d prefer to wait for your vehicle, our lounge is dog friendly and has TVs, Wi-Fi, and refreshments available.
Our first priority has always been our customers. We do not use high pressure sales or recommend unnecessary repairs in our service department. We do appreciate the opportunity to earn your business.
1 Comments