Antioch Toyota

by James Plotkin on 11/15/2023

Antioch Toyota had the 2024 Toyota Corolla SE Hatch in Inferno color in stock. I recieved the best price in the region and their trade-in offer was generous. I highly recommend this dealership, my sales associate, Laura Benham and their finance guy, Richard. They didn't bend me around a post on the negotiations and respected my time. I'll definitely be back when I need service.

Read more

by Ericka-m on 01/18/2019

Thank you Edwin Maza for you friendly, honesty and excellent costumer service, very good experience to be my first time, thank you!

Read more

by yasc on 05/10/2017

The cashier females needs training on customer service, extremely rude. Tami Mayes if someone has a question listen and then answer, what is worst they laughed when the customer still there, so immature.

Read more

by Songreta on 11/08/2016

Thank you Eddie for your honesty and excellent service as well as the other staff. They confirmed my suspicion of what was really going on with my car, versus what another Toyota service station said. The center is clean, they are efficient, and I am well informed and my car is taken care of. What more can you ask for. I Love this place!

Read more

by fsaeed81 on 01/13/2014

First Toyota purchase experience after owning a Lexus and Acura. This dealership deserves the award of the best bait and switch out there. Their car salesmen hover outside and pounce on you before you even fully exit your car after arriving. You literally cannot look around without one following you around. They posted an ad which gave a number of discounts including a Toyota loyalty discount, after looking at the car and agreeing the purchase it, the switch came, they couldn't offer me a whole host of discounts including Toyota Loyalty because the model I was buying didn't have the discount - Even though their newspaper ad showed the discount. Upon me telling the sales man, about the newspaper ad, he rudely said this isn't their ad, I then pointed out the same ad on their website, and his response was "Well, this is Toyota making these ads not us..." but is complete bogus. I tried to push the issue of why am I paying for their mistake if their ad is incorrect, they should honor it, and he replied, "Look, Im not going to be able to feed my kids with the sale of this car, so do you want the car or not?" Seriously! I tried getting in touch of their "customer relations" person, and left a voicemail - of course no response until now. I learned that its either Toyota or this dealership that has deceptive practices, I would think its this dealership. Don't trust this dealership with such a huge purchase, there are many other Toyota dealers and other car manufacturers to look into. I for one, will never even look into Antioch Toyota in the future! It doesn't help even if you call in prior to going to confirm a price, because they just said "Yes, thats the price" and all they want you to do is come into the dealership. I went from Fremont to Antioch just to purchase a car and this is how they treated their customer. Never again!

Read more

by colincampbell on 09/24/2010

There are so many problems I don't even know were to begin. Upon looking back at the dealings with Antioch Toyota I am bewildered. First they tried to sell us a lemon in September 2008. They agreed to sell us a 96 Ford Taurus on the back of there lot. We paid $2000 down and agreed to pay $1000 the next week and another $1000 the following week. They said if we came in the day of post date of each $1000 check and made the $1000 payment they would give us back the check. But when we went in to make the payment they said they had already put the check through So we had to go to the bank and put the funds in so the check would clear. After trying to fix this car myself and discovering it had a recall, we brought it back to the dealer a month later. Apparently this car had a recall on it that the dealership overlooked, ignored or tried to cover up before giving the vehicle to us. I remember them saying the vehicle would not be ready for a couple of days and when we picked it up I noticed that they had washed most of the rust from under the hood around the reservoir. The repair for this was to install a hose bypass kit, but if it wasn't done early enough and to much rust accumulated then the engine, radiator and heater core would have to be replaced. When we returned the car I remember them asking if they could have the file I had in my hand about the recall and what I had gone through to try to fix this vehicle. I said yes that I had all this information on my computer at home and could recreate it if I wanted to. They took it back and sold us another car. We came in with good credit and $4000 cash down (Money paid for first car) and they sold us a used car worth about $6000(Historical price value Edmonds,03 Hyundai Accent 48,000 miles, September 08)for about $11,500(14000-2500 service contract) witch was not in mint condition. We had mentioned to the sales people when we bought these cars that we use them for delivery vehicles and go through a lot of cars. You mite think we would be a good customer to have. We were at the end of our rope and stressed out in returning the first car. I don't know why we where taken advantage of so severally and treated so poorly, as well as being lied to in our time of need. I remember waiting to sign the sales contract for the second vehicle and a man came storming out and stopped to tell us not to buy a vehicle hear, I should have listened. After returning this car and buying the 03 Hyundai Accent. We got a call from the finance manager who said that we had to come back in and sign a new sales contract because he had not done the first one right. Which we did a couple of days later. The following week we called the finance manager back to cancel the service contract because of the amount of miles we put on the cars we buy we would be wasting our money and he said we would have to come in and sign a cancellation contract which we did a couple of days later. After signing the cancellation contract they said we would have to wait a few months and watch the balance on our statement from Toyota go down. Also a few months after buying the car we were getting calls from Toyota that we were two payments behind. I was worried this would affect my good credit. We had never even gotten a bill yet how could we be behind. We had explained to the finance manager when we signed the sales contract that we lived in a town that only receives mail through PO Box numbers. We gave him the PO Box number when we signed the contract. Also after buying this car we were getting delinquent registration from the DMV. Come to find out we had been driving the car with the temporary registration in the window from the dealer but the registration wasn't paid through the DMV so if we got pulled over a cop could have towed our vehicle. We were getting no paperwork from the dealer. To this day we are still getting the run around through almost everybody we talk to about the service contract refund, and all the interest paid

Read more