Customer Reviews of Holmes Tuttle Ford Lincoln
[non-permissible content removed]- MALE CHAUVINISM AT ITS WORST
byon 11/03/2021
Rene Valdez and Jeff Ellingboe, the sales person and sales manager, both lied to me to get a sale and then did not deliver the vehicle as guaranteed. They flat out lied, I have indisputable proof, and bullied me. They are the absolute worst do not work with this dealership. The general manager Darrin Nicholson also knew all of the facts and did nothing. This whole team is corrupt and think they can bully me just because I am a woman. Just wait until the texts and recordings come out - they can't continue to lie when I have proof. The owners, Bob Tuttle and Jim Click, should be ashamed that this team is operating under their name and taking hard earned money from people and not delivering on their agreements. The owners are respectable people and the Holmes Tuttle team is ruining their names by associating them with dishonest and illegal behavior.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Bob Schmidt salesman
byon 05/02/2019
Bob has been a pleasure to work with, he takes the time to make sure that you understand all of the features that your car has to offer. With this experience I dno't think that I would buy a car from anyother salesman. I vote 6 stars for Bob. I was not sure how to sync my apps to my car and Bob was more than generous with his time to help get everything set up for me. As I said earlier Bob will be the only person that I would want to work with when buying a new car. Everyone has been so good to work with at Holmes Tuttle Ford Lincoln and we are in a 13 year relationship with this being the 2nd car I have purchased from them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer Oriented
byon 03/12/2019
Service Department was very helpful, both the service representative Garrett Hering and the technician. While there my wife looked at new vehicles and we traded in our 2011 F 150 being serviced on a new Explorer. Worked with Bob Schmidt in sales and had a good experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent company !
byon 02/24/2019
Chris and the finance manager at Holmes Tuttle made the purchase of my 2015 Dodge Durango RT one of the easiest I've ever had. They were confident about their vehicles and were great to do business with. I highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A great car for a fair price from an awesome Sales Consultant.
byon 10/14/2015
Dee Westling was helpful, friendly and knowledgable. He went out of his way to make my purchasing experience enjoyable. I would highly recommend him to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great service, great deals
byon 09/19/2015
We got an F-150 and we're very happy with it. The service was great Rome our sales man did a very good job in giving us different types of options and felt he went over the edge to make us feel good an what we were getting into.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 09/16/2015
I was completely satisfied with my purchase! Everyone there was very nice& made me feel like I was at home. Bob was very helpful and did everything and more to meet my needs! Thank you guys for an awesome experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Painless and Efficient
byon 09/04/2015
purchased a 2015 F150. Debbie Samec was an excellent sales person. And Ty - was very efficient at wrapping up the deal. a rather painless process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Always wonderful to work with Jim Click Dealerships
byon 09/01/2015
We were treated very nice from the time we walked into the door from the parking lot, everyone was there to tell which way to go. Once downstairs the sign in people were very helpful and informative. The bull pen of sales people was a little funny I felt bad that they were just sitting waiting for people to come in. But it was a good system they all didn't rush over to you and make you feel overwhelmed. We ended up with Chris "Smitty" Schmidt this is the first time we worked with him our other sales person moved up to management. He was nice to talk to and get to know as we wonder to the lower level, we did a few test drives until we found the one we were really looking at (I had a specific vehicle in mind but I wanted to see others). Chris has been a lot of help since we bought the vehicle and we are going to try out the service department at the Auto Mall location this up coming week.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 09/01/2015
Ford Focus SE 2015. Had a great experience. Long process but worth every moment. All the staff were very helpful and caring. It's been a month since I made my purchase with Ford and the staff still keep in touch to see how I like the car and if I had any questions. Steve has been especially very helpful and made sure I was comfortable with whatever decision I decided to make. I did not feel rushed and he made the transaction go very smooth. Very happy with my purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
overall was excellent.
byon 08/31/2015
I was happy to finally get someone willing to work with me. Minus the financial lady who was making the deal, she was very rude and when I return or send people there I will make sure to let them know not to go to the loud mouth lady with no respect for clients
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing service
byon 08/28/2015
My wife and I purchased a 2016 ford fusion we have really enjoyed this vehicle. The service was absolutely amazing and we are very happy we made the decision to purchase from you the staff was very helpful explaining any questions we had and staff went above and beyond with making sure we were satisfied we will definitely send you more customers your way. Thank you again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great working with internet sales/finance team!!!!
byon 08/20/2015
My wife and I was very pleased with the communication and friendliness working with Scott Patty. We had bad experiences with 2 competitor dealerships in Tucson, however Scott worked with us trying out a few vehicles we were interested in with no pressure to buy. We found that friendliness and service we received from Scott(sales) and Ty(finance) was exceptional. When we are in the market for another vehicle we will definitely go to see Scott and would definitely recommend Scott, Ty, and the dealership to everyone for a new or used vehicle. Thanks for a good experience Rich and Rose
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dealership will make the deal...
byon 08/17/2015
The salesperson, Salvador was the perfect balance of low-key and helpful. The finance people were great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excelent service.
byon 08/16/2015
Traded in my denali and got a 2016 fusion. Gave me top dollar for my suv. Staff and managers are the best ive seen. Never buying a car anywhere else but here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent purchased
byon 08/14/2015
I m very happy with with my purchased of the car of my dream. The service was excellent and I will recommended to my friends and family. Samuel M was an excellent sales person more of that like a friend I will recommend him because he is always helpful and available every time I called for anything I need for my car or service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Have everything in Writing
byon 07/26/2015
I found what I was looking for at the price I wanted. I was promised something by David in Finance that took four calls to clear up because it was not initially noted. I hope the company installs both on Monday or I will have to call again.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? No
Wonderful services, good discounts
byon 07/25/2015
We were looking for a used four door ford truck but not really intending to buy that day. Rome helped us look around and drove around but we really didn't see anything we were interested in. He then showed us a new 150 lariat that we really liked and with all the discounts it was in our price range. So we bought it then. I love it and we are very happy with it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Go see Carlos
byon 07/20/2015
I'm very happy with my buying experience and my new 2014 Ford F150. Carlos went out of his way to find a vehicle I was happy with. He was very good at giving me all the information I needed to make an informed decision. I would definitely recommend Holmes Tuttle Ford and specifically say "go see Carlos".
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience with Purchase
byon 07/19/2015
Our salespeople, Bob and Chris, made our experience great. They listened to our needs. We came in to test drive a mustang and they sold us a Ford 2014,F150 Platinum truck.(The nicest truck we've ever had!). They provided lunch,water,etc.(made us feel very comfortable). We didn't feel pressured or uncomfortable.Our neighbors are envious of our beautiful truck! Yours truly, Keith and Stacey Colson
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Explorer purchase
byon 07/17/2015
My boyfriend and I purchased a 2015 Ford Explorer. Dee was honest and forward without the pressure to purchase. Very personable. He knew the cars very well and, if he didn't know the answer, he knew where to find out. The customer service continued after the purchase as well with immediate follow up regarding any questions or concerns we had. Dee made this a positive car buying experience! I came into Dee because a friend had recommended him and and too would recommend him to my family and friends for future purchases.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
At Holmes Tuttle Ford | Lincoln, we think that when you buy a car, it should be an enjoyable experience. Fun, easy, and stress-free. Each car in our inventory is available for you to test drive, inspect, and compare so that you can make sure you choose the right one.
Our Ford | Lincoln Certified Sales Consultants are just that, Consultants, here to assist you with any and all questions you may have. Heck, they'll probably answer a bunch you didn't even think about! They know that every customer's needs are different, and they're ready to make sure that yours are met 100%.
We've been in Tucson for well over 50 years. From our original dealership on Park and Broadway, we've been here to serve all of Tucson by providing excellent customer service every day. We were fortunate enough to completely remodel our dealership in 2007, and we welcome you to visit our state of the art location in the Automall.