Customer Reviews of Findlay Subaru of Prescott
Bought a new 2024 Forrester
byon 03/06/2024
I bought a new 2024 Forrester. My trade-in was a 2018. My previous Forrester was a wonderful car, but this one seems to be even better. Better suspension for a smoother ride, and quieter. I like the fact that not everything changed so I didn't have to re-learn it all. But what did change was for the better. Sales lady was great. The finance guy great and he also led me to know my car as well as the 2 week checkup to see if I was not having any problems. I think Subaru has an excellent sales department and they made the whole experience worth it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bought a new 2024 Forrester
byon 03/06/2024
I bought a new 2024 Forrester. My trade-in was a 2018. My previous Forrester was a wonderful car, but this one seems to be even better. Better suspension for a smoother ride, and quieter. I like the fact that not everything changed so I didn't have to re-learn it all. But what did change was for the better. Sales lady was great. The finance guy great and he also led me to know my car as well as the 2 week checkup to see if I was not having any problems. I think Subaru has an excellent sales department and they made the whole experience worth it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Always excellent service
byon 02/27/2024
I like that I can just stop by for tire pressure check, road trip check or other brief needs without an appointment. They have been been reasonable wait times. For my appointments, they have always been timely, good on communication and service is explained on what was checked, the results and work completed. My service manager, Roger, is excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
new car
byon 02/21/2024
First new car in years, and after a lot of research, decided to go with a Subaru. Checked a couple of dealerships in a 100 mile radius. We were impressed with Findlay Subaru . Not only was our salesperson friendly, also knowledgeable, and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Findlay Subaru great job!
byon 11/18/2022
The dealership was very thorough introducing me to my new car. They went thru everything in the car set up my phone and explained all the settings. I could have figured tall this out by myself but most people would have trouble but Findlay made it easy for anyone. Also doing the paperwork went fast. This is my 3rd Subaru from Findlay and I have never had any issues with their maintenance service either.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
5 Star Friendly
byon 11/16/2022
The staff at Findlay Subaru of Prescott are so friendly and helpful. It was a pleasure doing business with them. Thanks to all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service !
byon 10/14/2022
Davis really helped me out ! I had an unexpected emergency with a leaking car battery that needed to be changed ASAP. He got me an appointment quickly and was very professional! I appreciate the help he provided me-- he really saved me as I had to drive a distance in my car the day after. As a plus, Taire the cashier was very efficient in getting me checked out! I always have a good experience here.
- Recommend this dealer? Yes
Incredible people to buy or lease a car from! .
byon 10/02/2022
Fantastic experience. They truly treat you like family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Donna Green Subi
byon 09/09/2022
I love everything about this dealership! The sales and finance staff were professional and thorough. They answered all of my many questions and did not pressure me to come up with a decision right away. They let me weigh my concerns and gave me space to be comfortable. I am a very analytical person, and this sort of treatment made me feel heard and cared for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quality Service for Quality Ride
byon 09/08/2022
Everyone remembered me from purchasing 4 other vehicles. They treated me with respect and moved the process along quickly without the horrid haggling found in most dealerships. Their sales team and finance staff were amazing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best!
byon 08/31/2022
I highly recommend Findlay Subaru! They are one of the very best dealerships I have ever worked with in purchasing a new car. My salesperson was Rebecca McClure. She was very knowledgeable about their products, very polite, professional and a genuine pleasure to work with. Also, John, the gentleman I finished the deal with was also great to work with; quick, no arm twisting, professional, and fun to work with. This is a no pressure, no games, dealership! They offer excellent value, honest answers, and excellent service! Plus, my new Subaru is amazing! I had to order it, but it arrived two months early!!! I strongly encourage you to give Findlay Subaru in Prescott a try!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Subaru again!
byon 08/12/2022
The sales persons greet you with a positive and easy “hello, how are you” when you come through the door and ask you if they can help you with anything. No sales pressure. Extremely pleasant!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Had to buy another WRX!!!
byon 08/03/2022
Hey everybody just wanted to leave a review for Fridley Subaru in Prescott Arizona. About two or more months ago I found myself buying my first Subaru and it happened to be a new Pearl Blue or Rally Blue 2022 WRX Base model. Reason because it was the only one available at the time. It was a wonderful experience and I fell in love with the car. Rebecca treated me so good and all the staff made it feel like I was joining a family and as a matter of fact that’s what happened. They a few weeks ago I head that another new 2022 WRX was on it’s way. This one was the new WRX GT version. 8 speed automatic with suspension controls and it is loaded to the max. It came in the other day and is Ceramic White which pops out. I took a short test drive and fell in love. I had to have it. Don’t get me wrong my other one is amazing but if the new WRX GT in Ceramic White would have been there when I got the others one I would have gotten the GT. Again the buying experience was so easy and they took good care of my needs. So if you’re even thinking about a new car or SUV come over to Fridley Subaru in Prescott Arizona and see Rebecca and tell here Johan sent you. You won’t be disappointed. Would I buy either 2022 Subaru WRX Base or GT again. Absolutely!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience!
byon 07/18/2022
We ordered a new Outback a few months back with sales rep Bobby Speakman. He gave us an out the door price, in writing. We just had our vehicle delivered, as promised, price and all. The attention we received was the best I've had in all my years buying vehicles.All the staff that worked with us was top notch! HIGHY RECOMMENDED!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding dealership and staff!
byon 07/02/2022
Subaru Findlay is the best dealership I have ever interacted with! The sales team is knowledgeable, friendly, and true car enthusiasts. I will return to Findlay for all my future car needs!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service by people who care.
byon 06/17/2022
Always excellent
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
They mad the whole experience of buying the car pleasant. Amazing.
byon 06/11/2022
Very friendly and I felt no pressure
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best dealership experience ever. Thank you, Findlay Subaru of Prescott!
byon 05/30/2022
Purchased a new 22 Crosstrek from Findlay Subaru of Prescott last Saturday. It was the best new car buying experience I’ve ever had. Amy was terrific, reaching out to me to let me know the order window opened up for Crosstreks. I was able to get the exact car I wanted without any ridiculous dealer over MSRP markup that Phoenix dealers are charging due to chip shortages. Amy followed up and let me know when my car was in and scheduled an appointment early the next morning to accommodate my tough schedule. I was in and out of the dealership within 30 minutes. Bobby, Jonathan, and John were terrific - friendly, knowledgeable, and efficient. My new Crosstrek and paperwork was all prepped and ready to go. Findlay made me truly feel like a valued customer - something I haven’t experienced in a long time. If you’re in the Phoenix area and looking for a Subaru, I recommend expanding your search area and contacting Findlay and making the 1.4 hr drive up north to purchase your vehicle. It was the best new car purchase experience. Can’t say enough nice things about Amy, Bobby, John, and Jonathan. Wonderful people and wonderful service! So great to find a dealership that cares about its customers. Thank you, Findlay! You made my Memorial Day weekend and I’m loving my Crosstrek. Look forward to my next vehicle purchase and trip to Prescott!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales guy was GREAT
byon 04/25/2022
Michael in sales was fantastic. No pressure. Helped in every possible way. We recommend him. The finance guy not so much. He did the high pressure sale on warranty when we said no several times. He talked over my wife so many times she walked out and he told me he didnt know what he did. I almost walked out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Joe is The Very Best!!
byon 04/22/2022
I had a fabulous experience buying my new used car from Findlay Subaru. My friend recommended Joe and he came through with getting me everything I asked for at my budget. Justine in finance was awesome. Customer service is steller. I was in a tight situation, needed a car quickly because mine died a day before I was moving out of state. Buying from Findlay was smooth, timely and stress free. So happy with the car, made it to Oregon with no problems, very comfortable ride. 😎🤩
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great
byon 04/20/2022
Good customer and speedy service.
- Recommend this dealer? Yes
New Subie Owner
byon 04/19/2022
From beginning to end great service, Hassle-free, no pressure. I will recommend these guys forever. If you’re thinking of getting a Subaru, look no further. Ask for Michael to help you find what your looking for. And last but not least the manger Justin was awesome as well. I really felt taken care of. I didn’t feel in anyway like I got taken advantage of. 5 stars well deserved.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Come see why our customers LOVE visiting our team, when they are ready to purchase, lease, or trade in for their next new, Subaru or used car. Many have said they had "The Best" experience ever buying cars with our team.