7th Ave Auto Sales

by Rob2020 on 08/10/2020

If you are thinking about buying a car from 7th Ave Auto Sales, PROCEED WITH CAUTION. Our purchase did not go well. Unfortunately, our painful and expensive experience with 7th Avenue Auto Sales forces us to draw one of three conclusions: 1) they are egregiously incompetent, or 2) they are chronically dishonest, or 3) they are both incompetent and dishonest. Here's the Reader’s Digest version of what we went through.... The "Check Engine Light" came on within five minutes of leaving the lot with our new car. This seemed odd, as we had confirmed with our salesperson that the car had passed AZ emissions. We negotiated that this potential deal breaker would not cause us to unwind the deal. Eventually, the salesman reluctantly agreed to chip in a lowball $200 towards a $700 catalytic converter. We busied ourselves ordering the part online and finding a mechanic to complete the installation. Then, 26 DAYS AFTER PURCHASE, the salesperson called to express his deepest apologies: apparently they could not get a license plate for the car because it had not, contrary to previous promises, been emissions tested prior to purchase. Things got even more odd when the mechanic who replaced the catalytic converter showed us the "catalytic converter" he removed from the car: it was a hollow metal tube from which all emissions capabilities had been professionally and intentionally removed. If our understanding is correct, 7th Ave Auto Sales could not have legally sold this car to us, as it did not comply with emissions standards. Now, 70 DAYS LATER, after leaving countless messages, we have given up on hearing back from them about the funds they agreed to pay us for installation of the catalytic converter and the emissions test. That's right -- we discovered the issue, diagnosed it with our own scan tool, ordered and paid for the part, found a mechanic to install it and took it to (and paid for) the emissions test. After ignoring dozens of calls and breaking at least a dozen promises, they have simply gone on complete radio silence. Based on several other online comments involving suspicious Check Engine Lights and ensuing radio silence, we are not the first buyers to endure this behavior. Potential buyers need to know that 7th Ave Auto Sales should be approached with extreme caution. Caveat emptor!

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by todd1941 on 04/11/2017

Good bunch of guys to deal with. Truck was as described on the internet. No high pressure sales tactics. No tricks. Would do business with again.

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