Customer Reviews of AutoNation Chevrolet Mesa
Everyone friendly and helpful
byon 05/01/2024
Juan Padilla answered all questions, very helpful and easy to deal with. No sLes pressure.
Everyone friendly and helpful
byon 05/01/2024
Juan Padilla answered all questions, very helpful and easy to deal with. No sLes pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2024 Silverado 2500HD
byon 04/24/2024
The purchase of my 2024 Silverado 2500HD was one of the best experiences buying a vehicle. Everyone was very friendly the moment I arrived and willing to make sure my visit was top notch. The process was painless and will look forward to doing business with this dealership again in the future. The hardest part of this transaction for me, was driving from Las Vegas to Phoenix. Which I would be happy to do again, to have such a positive experience. Thanks to All!!! Mike
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Colorado purchase
byon 04/04/2024
I was will taken care during the entire sales process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales Review
byon 04/01/2024
Took forever to complete the sale (4 days) but the cause was the sales and Management team trying very hard to find the car that matched my needs they went above and beyond expected performance and as a result I ended up with a car I am happy with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
new truck purchase
byon 03/22/2024
We purchased a new Chevy Colorado from AutoNation Superstition Springs in Mesa, AZ. Other than the usual price negotiations, the experience was fine. They increased the value of our trade-in to what we were hoping for and deleted the add-ons for vehicle protection as we requested. One complaint would be the poor detailing of the vehicle prior to taking it home. The roof of the cab was not washed at all, and was all water spotted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 02/14/2024
Nice guy not pushy !!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevrolet HD purchase
byon 02/06/2024
over the past 50 years, I have purchased vehicles from probably over 10 dealerships. This is the best managed dealership I have ever dealt with anywhere general manager Shane Wolfe takes a personal interest in the customers doing business with this dealership whether and seals or service would recommend the dealership to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bill staff they actually take care and listen to your customers
byon 01/31/2024
Good dealership they care take care of you answer all your questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A buyers dream
byon 01/31/2024
The best car buying experience ever. No pushy selling. Simply allowed us to make the decision to purchase. Peter and Judy provided incredible first class customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Cadillac
byon 01/24/2024
This was our first experience buying a car in AZ. We have always purchased in ND in the past. We are happy with the car we found. However there’s was not an owner’s manual with it. New vehicles have so much to learn. We asked them to get us one but they said they could not. Interesting. We also asked to have the front license plate bracket removed since you only need one in AZ. That didn’t happen either. We removed it ourselves and of course there were holes to plug. We asked for plugs but what we received did not work. It also was not detailed well at all!! All the cup holders and compartments in the back were gross. And there was sand in the carpet. Obviously I cleaned it myself but we never received this type service in ND! Our sales lady did what she could to help. We certainly weren’t used to this type of situation. Not sure we would buy here again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Beware of finance dept
byon 01/24/2024
Love Chevy cars. I would not purchase from this dealer again. Read everything before you sign. The finance guy put in extra charges without discussing with me first. Theft protection for over $600, even though I have car insurance. 4 oil changes for $880. Absolutely ridiculous.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Mr
byon 01/20/2024
Was a great experience, was able to find the right truck for me and got out of there pretty quick.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Swift service & extremely professional
byon 01/14/2024
We run a airport shuttle business and had yo buy a 2018 Chevy Express 3500 15-passenger used. Mr E processed our financing paper work and moved so swiftly I think we may have sat down 5 mins & was done. Lol ok it took at least 20 mins but was so smoothly done it felt like 5 mins. We left with a payment that is managed, and insurance warranty that full protect our new inventory. We trust & greatly appreciate the service provided. Will buy again if need to.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great experience
byon 01/12/2024
no hassle no pressure. gave us a great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Kia from a Chevy dealer
byon 01/10/2024
My Fiancé and I were looking to buy a 2023 or 2024 Kia Sportage Hybrid SX Prestige. They are extremely hard to find. AutoNation in Mesa had one on their lot so I contacted them via email/text. As we live in Peoria, I was not willing to drive to Mesa until I was very sure we could strike a deal. We worked with Daylon Mauch. We were able to get the car we wanted at a price we were willing to pay, which was their "No Haggle" price. After a little back and forth we got what I wanted out of my trade-in.Everyone we were in contact with at the dealership was great, down to the gentleman who was detailing our new "used" car. The only downside was the extremely long wait from the time we had a deal to the time we got to the finance manager to sign the paperwork. We were cash customers so there were no loan applications or credit checks needed. Waiting close to 2 hours after the deal was made was way too long.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Job,
byon 12/17/2023
Job well done, good timing and good communications, thank you Mike.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 12/16/2023
It felt like dealership does not care about customer service anymore you think having a vehicle and bringing back to dealership to get repairs would be a good feeling but the service department it not concern with customer service or customer experience.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Auto Nation service
byon 12/12/2023
Parts in stock & repair completed on the day we brought it in!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car service
byon 12/07/2023
Excellent and that was because Mike Riley took excellent care of me and provided the professional guidance and service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Steven E Smith
byon 12/05/2023
Michael is always easy to deal with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer From Montana
byon 11/30/2023
Ed was very friendly and provided excellent service as a scheduler
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments