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Used 2020 Acura MDX Consumer Reviews

4.4 out of 5 stars
50 reviews
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5 out of 5 stars

Previous European car owner

Steve C., 09/15/2019
2020 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
211 of 216 people found this review helpful

I've been doing a lot of research in the last few weeks on which SUV would be right for me. My past vehicles have been Saab, Mercedes, Audi, Volvo and Porsche. I've only owned 2 Japanese cars Honda & Subaru. I have to say all the European models were spot on as far as appearance and performance but one thing for sure expensive to own if your warranty runs out. Any repairs or service for these cars can be a huge expense (Porsche oil change $275). I normally buy my cars outright and keep them for at least 8 yrs so I asked my mechanic what he thought. He told me he's been in the auto repair business for 28 yrs and while some Euro cars are beautiful looking as far as reliability, dependability and cost efficient you cannot beat Japanese cars. After checking out Lexus, Infinity and Volvo I decided to give the MDX a test drive and was very much impressed for how much value you receive at around $10,000-$15,000 less than most European models. I've only had this car for a few weeks and I can say so far I love this car. It's spacious, looks great, handles excellently for an SUV, has many standard safety features, and has a very smooth ride. After reading some reviews on this car I was a bit hesitant about remarks on the info system being non intuitive but it really wasn't that bad at all it's amazing all the features this car has. I drive to Florida once a year and like to take a lot of road trips and now I feel confident that I can do so with worrying about high maintenance cost or finding the right facility that can service my vehicles. All in all I am very please with my purchase. I will give another update in a few months..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The MDX offers the most bang for your $

Mike in Katy. Texas , 09/30/2019
updated 10/08/2020
2020 Acura MDX 4dr SUV w/Technology Package (3.5L 6cyl 9A)
135 of 138 people found this review helpful

Update to the review. I’ve now had the MDX for a year and it continues to exceed my expectations. Due to Covid, I haven’t put as many miles on it as would have been, but it was still over 10,000 miles. It drives great and came in handy when taking hurricane relief supplies to my family 500 miles away in Alabama. With all seats folded, I was able to take a generator and a week’s worth of supplies, so it’s size really came in handy. Overall I continue to be extremely pleased with the MDX. I’ve owned a 2002 MDX, three Honda Pilots (2006, 2013, 2017) and they’re great SUVs. I traded my 2017 Pilot for a 2020 MDX, FWD w Technology package. The MDX is amazing. It looks fantastic and drives even better. It’s a great mix of sporty, with excellent comfort. The two screen infotainment system gets a lot of bad press, but I like it a lot. It allows me to have Apple Car Play with maps on the top screen, while showing which song I have playing on the lower screen. The single touch screen in the Pilot was excellent, but often switched to the next song, requiring me to move it back to maps on a longer trip. The dual screen MDX doesn’t require that. The MDX drives like a dream. It’s powerful and smooth. The nine speed ZF transmission has been hammered, but it seems quite smooth to me. The sport mode is especially fun, as it tightens down the steering and makes me forget I’m driving an SUV. The ELS stereo is outstanding, and as quiet as the MDX is, it allows the ELS to really shine. While I had to upgrade my Pilot with aftermarket speakers, the MDX Tech package removes the need for that. The seats are amazingly comfortable and the 14 way adjustable seats makes it feel like you’re sitting in a lounge chair. Overall, the MDX offers the most bang for the buck in the crowded luxury SUV space.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Worthwhile upgrade from Pilot.

Hoyden, 01/12/2020
2020 Acura MDX 4dr SUV (3.5L 6cyl 9A)
39 of 39 people found this review helpful

Quiet, competent, quality. All of the Honda build quality and engine excellence with more sound dampening insulation and better ride than the excellent Pilot. I like the two level screens, keeps your radio info showing on the lower screen while your phone call goes onto the upper screen. Plenty of power, never gets loud, even under full throttle acceleration. 2nd gear off the line system is smooth and quiet. I waxed the car, the paint is flawless across the body, no divots, no rough spots. Quiet sunroof at speed with the optional air deflector. I would like a roll shade over the back deck as I never use the 3rd row seats. I liked it better than the Volvo XC-90 for much less $$.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Super Impressed!

Deb , 01/09/2020
2020 Acura MDX SH-AWD 4dr SUV AWD w/Advance and Entertainment Packages (3.5L 6cyl 9A)
115 of 119 people found this review helpful

It took me a year to finally buy an Acura MDX- wanted one for a long time, but I am one that probably researches way too much and I kept seeing 2 main complaints... the 9 speed transmission and the infotainment! So far I am loving the MDX it’s super smooth! Whatever refinements have been made have seemed to work so far and I really like the 2 screen infotainment! I bought the advance AWD with Entertainment and I’m super happy- at this point... I’m still holding my breath a little hoping that I don’t have trouble with shifting, but so far it’s so smooth. The last 3 cars I’ve bought have been the last year right before a new model change and it’s worked for me... all the kinks seem to have been ironed out. I have no trouble with the touch screen AC controls ect and I pretty much do everything other than AC from the steering wheel... the main reason I went with Advance was the leather seats they are so soft and worth it to me to pay the extra for comfort! I’ve had a Lexus RX 350 and it was not near as comfortable and roomy as the MDX... buying car is such a personal decision I just hope this helps someone who may be struggling as well...

Safety
5 out of 5 stars
Technology
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Performance
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Interior
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Comfort
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Reliability
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Value
5 out of 5 stars
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5 out of 5 stars

My 6th MDX and my favorite so far!

Javier P, 10/18/2019
2020 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
64 of 66 people found this review helpful

I got my 20 MDX and wow!! What a difference a few years makes. My 20 Technology package now comes with parking sensors front and rear, genuine open pore wood grain, 12 way power seats on both sides w/ chrome trim around the switch gear, improved touch screen and apple carplay / android auto. Super easy to use. It's not rocket science. Smooth ride, quite interior and AWD awesome in the snow ! No chain ups ever. No need to buy other brands for everything you get with Acura and very reliable. No issues

Safety
5 out of 5 stars
Technology
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5 out of 5 stars

Sensible Review and Impressions MDX 2020

SL2C, 12/14/2019
2020 Acura MDX 4dr SUV w/Advance Package (3.5L 6cyl 9A)
154 of 162 people found this review helpful

I decided to write a review to help those who are on lookout for their luxury SUV buying adventure. There are a tons of choices and all are good and since no size fits all, MDX may not be a right choice for you. I will give you my experience of buying and features that we use all the time. First of all this is a solid car which we hope to own for a long time. Everything in car is high end and not overly show off. I read a lot about two screens and I actually love it. It is a brilliant implementation. It takes some time to learn but if you are middle of the road tech person you will learn it fast. First screen on the top and deep inside the dashboard is for inbuilt navigation and apple play and Android auto. It is non touch screen for a reason because you can't touch it. But since it is dedicated to a particular function it remains that way all through the trip. Other screen is dedicated to normal functioning of controls and buttons below that screen control Navigation and Apple Play screen. Don't fret too much about it you will learn fast and will realize how splendid two screen idea is. Now, lane assist and adaptive cruise are the two most used functions and they work perfectly on high way but sporadically on inner roads. Which is not a big deal as you should be in charge of driving while in your neighborhood. The biggest upside of having advance model is 360 view camera. It is brilliant if you want to know how far are you from car parked next to you or how far the right side curb is while parallel parking. Having back seats heated are important if you will be driving kids around. And heated steering wheel is great during cold weather. Pricing wise we found out the best discount you can get is in $7000 to $7500 range off of msrp. So let your dealer price it up. Go back home and counter with $7500 below. Most likely dealer will accept. You can go on TrueCar and randomly select dealers nearby and request pricing pick the best price and ask your dealer to match. From our experience best price was $7,500 below MSRP. Before you decide to buy sit down with finance person and ask what additional warranties or treatments are available. There are a lot and for us making decision on the same day while picking up the car was hard. We suggested our dealer to improve on that. But there are some good ones and it makes sense to get those. Extended warranty is expensive at $4000+ but it virtually covers everything non wear tear up to 125,000 miles. If you are going to keep car for that long and afraid if technology inside the car will fail then it buys you a piece of mind. Having window treatment and outer body treatment is another great option that covers from spills inside and dents outside. And it is lifelong. Accessories are another area where there are some great choices. Having a tow hitch and splash guards with all weather mats in my opinion is a must for this car. In a high traffic area use tow hitch to install rear collision protection guard and you don't have to worry about someone rear ending your car. Splash guard protects sides of your car from mud splashing. Whether you buy tech package or advance both are great and not having overly jazzy but a solid family luxury car is what you need and you are a buy and hold kind of family then this is a car for you. Happy hunting.

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5 out of 5 stars

MDX Sport Hybrid Advanced

John, 03/20/2020
2020 Acura MDX Sport Hybrid SH-AWD 4dr SUV AWD w/Advance Package (3.0L 6cyl gas/electric hybrid 7AM)
17 of 18 people found this review helpful

Spent months looking around at different cars (Mercedes, Audi, Subaru, Toyota) and ultimately decided I wanted the Sport Hybrid with Advance package. I found a new 2019 with the Canyon Bronze that I wanted about 100 miles from my house so got a great deal on a new car. With Acura's incredible warranty on certified I would have been just as happy with a certified used with low miles.. I had some reticence based on what I had read about the infotainment and the quality of the materials on the interior. My wife has a 2017 Honda Pilot Elite with the 9 speed transmission and will admit that I don't love it. But the Sport Hybrid doesn't share the same transmission. So far I am very pleased with my purchase. The car has great acceleration, very smooth, the infotainment system is perfectly fine and it is nice to have Apple Car Play/Nav/Camera in one screen and the Stereo on another. The safety features (lane keep, brake hold, adaptive cruise, etc.) are a great feature and are standard on all MDXs. You pay a lot extra on other vehicles for those features and once you have them you realize how great they are. Very pleased with the quality of the interior, too. Things I don't love are that that the controls for the seat heater/cooler aren't terribly easy to use, but if you put it on auto I have found it is not an issue and I don't have to use the controls very often. I wish it had a digital speedometer like our Pilot and our Mercedes. You get used to having one so it is a bit of an adjustment when you switch to pure analog. I don't love the push button gear shifter. I think with time I will get used to it and it will not be an issue at all. The Pilot has it and my wife said she got used to it. Overall, exceptionally happy with the vehicle and highly recommend. I have only had it for a few weeks so if my feelings change I will repost.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
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5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Value & Performance with a Side of Utility!

VINNYNY, 09/26/2020
updated 04/08/2024
2020 Acura MDX SH-AWD 4dr SUV AWD (3.5L 6cyl 9A)
16 of 17 people found this review helpful

My last three SUVs were a Mercedes Benz, a BMW, and a Honda Pilot EX-L. I bought the Pilot because I wanted a vehicle that could haul my family of four, a couple of my kids' friends and all of our gear to the beach, amusement park, or on weekend getaways. The Pilot had the "Utility" part of SUV wired, but it totally lacked in the "Sport" department. My MB and BMW had the opposite problem. The MDX SH-AWD delivers on both counts. Although it handles much better than the Pilot, it hauls almost as much. Acura should call it an "FUV" for Fun Utility Vehicle. The reviews here bash the dual screens as archaic, but I love them. I can see my navigation and entertainment on separate screens without scrolling through the pages of a single large display. I never have to switch away from the nav screen to find a new radio station, change the source, or dial a call. Speaking of navigation, I purposely bought a base model because I'm not a fan of Honda/Acura's navigation systems. We have owned eight Honda/Acuras with navigation systems in the last 20 years and the nav system has always been the worst part of the car. With the MDX, I use Android Auto running Google Maps or Waze--much better than the OEM Garmin units! Maybe the "V" should stand for value. I paid less than $35K for my MDX (plus TTL)--that's $20K less than I paid for my MB, $10K less than my BMW, and $5K less than the Pilot! The MDX is so inexpensive right now, that I'm thinking about buying a second one for my wife. Love it! UPDATE: I've owned my '20 MDX SH-AWD for six months now and still loving it! Value: I thought it was a great value when I bought it, but a hot used car market has made the MDX an absolute bargain. I checked the outright sales values with two major buyers (whose names start with "Car") and both offered more than I paid for it six months ago (TTL excluded). I could literally sell the car for more than I paid! However, we don't buy cars just because they're a good deal. Despite Covid, my MDX has hauled the crew and our gear to the mountains, amusement park and Christmas light shows. Performance: the SH-AWD makes the MDX sure-footed in the snow and rain. I actually think it's a better system than those in my Audis, BMWs and Mercedes. I'm a lead foot, but I find that the acceleration is more than adequate and the car handles very well for its size. It is light years better than my previous Honda Pilot. Utility: the MDX has been great for home improvement store runs and weekly visits to our big box grocery stores. However, I recommend getting a tow hitch installed because furniture and larger items won't fit in the cargo hold. I added an aftermarket hitch for $265 from the big trailer rental place and spend $25 each time I have a big load to haul (much better than damaging the interior or stinking it up when I make a run to the recycling center or dump). Bottom line: I love my MDX!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Acura MDX high Tech well built reliable

Muhammad Fiaz, 12/09/2019
2020 Acura MDX SH-AWD 4dr SUV AWD (3.5L 6cyl 9A)
16 of 17 people found this review helpful

reliable fun to drive comfortable SUV far better then any other SUVs I can’t understand what’s so difficult about having two screens one upper screen for apple car play and driving info And bottom screen for radio cd etc its very well planned and nothing confusing about it . I am driving MDX since 2010 now I upgraded to 2020 MDX I got excellent deal and a decent trade in price for my old MDX . Plus no extra charge for awesome HONDA SENSING features a must have which other charge thousands of dollars for these features Will recommend AWD, drive and handling is cool AND less drag on your body when you drive long distance in AWD

Safety
5 out of 5 stars
Technology
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Interior
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Comfort
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Reliability
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Value
5 out of 5 stars
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4 out of 5 stars

Too Much Tech

G. Colton , Atlanta, 12/03/2020
2020 Acura MDX SH-AWD 4dr SUV AWD w/Technology and Entertainment Packages (3.5L 6cyl 9A)
13 of 14 people found this review helpful

This past May we purchased a brand new 2020 Acura MDX complete with the technology package. I had been driving an MDX for the previous nine years and was extremely fond of that car. The new model has, in my opinion, too much tech. For example, there is no stick shift anywhere in the vehicle. The transmission is all electric push button. It takes a while just to get the hang of it. The car has an assortment of safety beeps and dings and flashing lights that alert you to potential roadside hazards. The problem with these is, they trigger frequently during what I shall call normal driving. The owners instruction manual, while the thickness of a small library book, has so much information about so many things, and you have to read the fine print just to figure out how to work the radio. I guess you could say I have become used to the old way and now find myself slightly lost. Thank you

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