2020 Subaru Crosstrek Review

Name: 2020 Subaru Crosstrek Review
Brand: Subaru
Price: 18950 USD

2020 Subaru Crosstrek Hybrid 4dr SUV Exterior

+160

The Subaru Crosstrek is your stylish gateway to the outdoors. It has modern tech, a roomy interior and lots of off-road capability. The underpowered and noisy engine, however, is a huge buzzkill.

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Subaru Crosstrek model years

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Subaru Crosstrek types

SUV
Plug-in Hybrid

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2020 Subaru Crosstrek Review

byMark Takahashi^{Correspondent
Mark Takahashi has worked in the automotive industry since 2001. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career. Mark has also contributed to Motor Trend, Auto Aficionado, Chevy High Performance and several motorcycle magazines in various roles. Mark is also a juror on the North American Car, Truck and Utility Vehicle of the Year Awards and can be seen regularly on the Edmunds YouTube channel and sometimes representing the company in media interviews.}

Pros

High ground clearance for enhanced off-road capability
Spacious seating for a hatchback of its size
Comfortable ride quality
Easy to see out of

Cons

Slow acceleration on the highway
Mediocre cargo space
Handling isn't as precise as that of some rival vehicles

What's new

Some previously optional features are now standard
New LED exterior lighting, engine stop-start and rear-seat reminder features
Part of the second Crosstrek generation introduced for 2018

Overview

If the thought of the occasional off-road adventure sounds fun but you don't have the budget for a traditional off-road-biased SUV, the 2020 Subaru Crosstrek might just be for you. Using standard all-wheel drive, something Subaru is famous for, and a standard 8.7 inches of ground clearance, the Crosstrek can scramble its way up and down obstacles that would stymie other small crossover SUVs.

Cost to Drive^{Cost to drive estimates for the 2020 Subaru Crosstrek 4dr SUV AWD (2.0L 4cyl 6M) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.}

Monthly estimates based on costs in Ohio

$174/mo

$184/mo

Avg. Compact SUV

Calculate my fuel costs

The Crosstrek is also useful even if you rarely leave the urban jungle. It offers a pleasing amount of room for passengers and a smooth and comfortable ride over rough pavement. Maximum cargo space is a little underwhelming compared to what you get from a more squared-off SUV, but it should still be sufficient for most people. Another strength of the Crosstrek is that Subaru makes its EyeSight safety suite of advanced driver aids standard on nearly every model.

On the downside, the Crosstrek is stuck with an underpowered engine. Mash the gas for a pass on the highway and the resulting dribble of acceleration could make a sloth look speedy. Of course, we're exaggerating here, but it's an issue nonetheless. Other extra-small SUVs such as the Hyundai Kona and the Jeep Renegade are decidedly livelier when equipped with their optional engines. But overall, we're fond of the Crosstrek and recommend it for shoppers looking for an adventure-ready SUV.

Edmunds Expert Rating

Our Verdict^{The Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.}

Average

7.6

out of 10

edmunds TESTED

The Subaru Crosstrek is your stylish gateway to the outdoors. It has modern tech, a roomy interior and lots of off-road capability. The underpowered and noisy engine, however, is a huge buzzkill.

Rated for you by America's best test team.

Performance

7.0/10

How does the Crosstrek drive? The Crosstrek is abysmally slow, and highway merging and passing maneuvers can be difficult. In Edmunds testing, our CVT automatic-equipped Crosstrek accelerated from 0 to 60 mph in a slow 10.3 seconds. A Toyota Prius can outrace you from a stoplight.

Handling and in-town drivability are acceptable, but rival SUVs will offer a more enthusiastic driving experience the majority of the time. Off-roading is where the Crosstrek shines thanks to above-average ground clearance and standard all-wheel drive. Hill descent control (called X-Mode) works well and is a rare feature in this class.

Comfort

7.0/10

How comfortable is the Crosstrek? Both the front and rear seats have decent bolstering, which helps you stay in place when driving around turns. But the seat padding is rather firm. If you prefer softer seats, long trips may cause some comfort issues. Even so, the Crosstrek does have a smooth ride quality, and it easily absorbs bumps on the road.

A couple of things bring down the score here. One is the engine's raucous and unpleasant sound when you go full throttle, which is pretty much every time you pass another car or climb a grade. Also, a couple of the climate control system's main air vents are right next to the steering wheel. They blow air directly on the driver's hands, which you may or may not like.

Interior

8.5/10

How’s the interior? The Crosstrek's cabin is functional. There's plenty of room in both front and back seats, and getting in and out is easy thanks to the lifted ride height of the Crosstrek (compared to its sibling, the Impreza). Outward visibility is excellent.

The radio controls, touchscreen interface and climate control knobs are generally easy to read and use, and the secondary top screen is surprisingly useful. Large fonts, high-resolution screens and simple button structures help the learning curve dramatically.

Technology

7.5/10

How’s the tech? Standard features such as Apple CarPlay and Android Auto give the Crosstrek an easy entry point for tech-savvy users. The crisp-looking center screen is appealing too. We had some issues connecting smartphones through the car's Bluetooth and USB connections, but Subaru's Starlink is one of the nicer available infotainment systems once it's working properly.

Adaptive cruise control maintains an acceptable but conservative distance. Lane keeping assist and blind-spot monitoring work well too, but they can't be turned off. Reverse automatic braking is a pleasing addition that you can use along with the rearview camera when backing up.

Storage

7.0/10

How’s the storage? Compared to rivals such as the Jeep Compass, the Crosstrek is below average in cargo space. Even against small hatchbacks such as the Honda Civic, it's still behind by a few cubic feet. Storage for small items also pales in comparison. The center storage console and door pockets aren't particularly deep or long, for example.

Car seat accommodation, however, is excellent. The large door openings, tall roof and easily accessible rear seat latches make for a swift installation. The best part is that the roomier, redesigned interior offers plenty of space for a big rear-facing seat, too.

Fuel Economy

8.0/10

How’s the fuel economy? With the CVT automatic, the Crosstrek is rated at 29 mpg in combined city/highway driving, which makes it one of the best off-road-friendly compact crossovers available. On our 115-mile mixed-driving evaluation route, our test Crosstrek returned 30.1 mpg.

Value

8.0/10

Is the Crosstrek a good value? If you want an inexpensive off-roader with some creature comforts, the Crosstrek is a great pick. It doesn't have as much cargo space as rivals, but it does come with a lot of standard equipment. Interior build quality is a little bit better than average as well.

Wildcard

8.0/10

This is where the Crosstrek shines. Only one or two vehicles in this class can go as far off the beaten path as the Crosstrek, especially when you consider the available features and cost. The Crosstrek's styling is distinctive too.

Which Crosstrek does Edmunds recommend?

Since the 2020 Subaru Crosstrek comes fairly well equipped from the get-go, and there are no optional engines, we recommend keeping things simple and sticking with the entry-level Base 2.0i. Here, you have the option of a manual transmission, although Subaru's well-liked EyeSight driver's safety system is only available with the CVT automatic. Higher trim levels don't add extra capability, only creature comforts.

2020 Subaru Crosstrek models

The 2020 Subaru Crosstrek is offered in three trim levels: Base, Premium and Limited. All Crosstreks come standard with all-wheel drive and are powered by the same 2.0-liter four-cylinder engine (152 horsepower). Base and Premium trims come standard with a six-speed manual transmission with an optional CVT automatic, which is the only transmission offered on the top-of-the-line Limited.

The Base trim level is equipped with a respectable amount of standard features, including 17-inch wheels, roof rails, a 6.5-inch touchscreen infotainment system, and Apple CarPlay and Android Auto compatibility. Stepping up to the Premium adds niceties such as heated front seats, an extra USB port for front passengers, foglights, and a leather-wrapped steering wheel.

For both of these trims, Subaru pads on its suite of advanced driver safety aids (EyeSight) when you select the CVT automatic. A few extra features are also available for the Premium.

Want a loaded-up model? The top-of-the-range Limited comes with leather seats, keyless entry and ignition, a power-adjustable driver's seat, an 8-inch touchscreen infotainment screen, and even more safety features. Optional extras with this trim include a sunroof, a premium audio system and navigation.

Reliability Ratings by RepairPal

4.5/5Excellent

#5 out of 29 among Compact SUVs

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Subaru Crosstrek from 2008-2022.}

$456/yr

vs. $465/yr
for Average Compact SUV

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.38x/yr

vs. 1x/yr
for Average Compact SUV

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

10.3%

vs. 11.5%
for Average Compact SUV

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Consumer reviews

Read what other owners think about the Used 2020 Subaru Crosstrek.

5 (59%)

4 (24%)

3 (6%)

2 (8%)

1 (3%)

4.3

29 reviews

Write a vehicle review See all 29 reviews

Most helpful consumer reviews

pleasant surprise

wilf, 12/17/2019

2020 Subaru Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)

like everything about this car except steering wheel controls. too crowded; always hitting some button unintentionally, the sport model has nice wheels. and better spoiler,pros keep saying it needs more power , i disagree, for 90% of people the power is fine. i have owned 41 cars so far, and i really like this one. .

Best suv!

Kim H, 01/20/2020

2020 Subaru Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)

As a lifelong Toyota owner, I was reluctant to leave the brand but Toyota suv ratings just weren’t great. I looked at Honda CR-V, and Mazda but every auto rating publication rated the subaru higher. So I visited my local subaru dealer and test drove one. The ratings are right- this is one fantastic compact suv. Not only does it drive like a dream- quiet, smooth and responsive with lots …

A great so called small SUV

dogwede, 01/18/2020

2020 Subaru Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)

I just picked up my 2020 Pure Red Crosstrek. I love the cloth seats, very nice along with great back seats.For me, being 5ft 8 in size was never a problem. It work very well with all the added extras you can pick up. It seats high enough so you can see whats up ahead. And the Subaru AWD is just wonderfull. The cargo space is just what me and my wife need So do your home work and look …

Subaru 2020 improved

Second Subaru , 02/26/2020

2020 Subaru Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)

Subaru listened to the consumer. I just purchased a limited model. The new true red. Love it. The back up camera is larger and you can see more angles when backing up. This vehicle now has the automatic door locks- a must have... and there is a sport control that gives the Crosstrek a little extra punch if you want it. Has all the previous features with eyesight, cruise, blind spot …

See all 29 reviews of the Subaru Crosstrek

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2020 Crosstrek Highlights

Type:

SUV

Trim:

Base

Base MSRP Excludes Destination Fee	$22,145
Engine Type	Gas
Combined MPG	25 MPG
Cost to Drive	$174/month
Seating	5 seats
Cargo Capacity All Seats In Place	20.8 cu.ft.
Drivetrain	all wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the Crosstrek models:

Rear Cross-Traffic Alert: Warns you if traffic is approaching from the side when backing out of a parking space. Includes automatic braking as well.
Lane Keep Assist: Monitors your position on the road and can help steer if you unintentionally begin to drift out of your lane.
Pre Collision Braking: Automatically applies the brakes if an imminent frontal collision is detected and the driver doesn't react in time.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall4 / 5
Driver4 / 5
Passenger4 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover15.6%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2020 Subaru Crosstrek Review

2020 Subaru Crosstrek Review

Pros

Cons

What's new

Overview

Cost to DriveCost to drive estimates for the 2020 Subaru Crosstrek 4dr SUV AWD (2.0L 4cyl 6M) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.

Edmunds Expert Rating

Performance

Comfort

Interior

Technology

Storage

Fuel Economy

Value

Wildcard

Which Crosstrek does Edmunds recommend?

2020 Subaru Crosstrek models

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Most helpful consumer reviews

pleasant surprise

Best suv!

A great so called small SUV

Subaru 2020 improved

2020 Crosstrek Highlights

Safety

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Cost to Drive^{Cost to drive estimates for the 2020 Subaru Crosstrek 4dr SUV AWD (2.0L 4cyl 6M) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.}