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Used 2018 Volkswagen Tiguan Consumer Reviews

3.7 out of 5 stars
151 reviews
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Pros
Cons
4 out of 5 stars

Getting used to it!

Jody, 11/22/2017
2018 Volkswagen Tiguan SEL Premium 4dr SUV (2.0L 4cyl Turbo 8A)
63 of 63 people found this review helpful

This is my first VW since the late 80's. Must say, they've improved the interior! Everything is sleek and attractive. I do have a rattle, but haven't been able to get to the dealership yet. Annoying! The road noise when going slow speeds or engine noise when accelerating is noticeable, but highway speed is quiet. There are too many neat little things to list - but here are a few: the side mirrors roll up when the car is locked (no parking lot dings!), the side mirrors go down when reversing for better visibility; adaptive cruise is outstanding!; the sill of the door lights up so you can see to get in; the headlights light to the right or left when turning so you can what you are turning into!!!! On the driving side, some reviews mentioned it being 'under powered'; I thought that, but then realized I just had to get used to the turbo lag. In Sport mode, the lag is gone and accelerates fine. It certainly accelerates a LOT better than my 4 cylinder Subaru Outback! The shifting is a bit rough in Normal or Eco; again, Sport mode smooths it out. My fuel economy is much better than advertised - about 31 highway and 34 city! and it is true mileage; I've calculated it when refueling. And a 72 month warranty! Do wish I had a green one instead of grey, but all in all, a purchase I would make again!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

You want speed? Sport mode!

JH Reese, 02/21/2018
updated 08/23/2021
2018 Volkswagen Tiguan SEL 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
47 of 47 people found this review helpful

Before I say anything else, to those who complain about acceleration, I have two words: Sport mode. Your Tiguan defaults to Eco mode when you turn it on. So, if you want to jump off of the line, when you shift into drive, give the shifter an extra pull down and, voila, your Tiguan is a precision tuned acceleration machine. Now go forth and own the road! Pros: Pretty much everything but the headlights; Cons: The only real criticism of the vehicle that I have are the headlights. The brights are acceptable, but the normal headlights do not illuminate far enough ahead, in my humble opinion. *Update* We still love our Tiguan and our experience with Volkswagen made us also consider Audi. We have added an A4 to the stable and we'll be looking to add a VW I.D. Buzz next year!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

best compact suv for 30k

Adrian, 09/30/2017
2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
104 of 109 people found this review helpful

I did a lot of research for a compact suv and the last 2 standing were the tiguan and the mazda cx5. While the cx5 drives a little nicer and has a sportier look, the tiguan is more comfortable (by far) and a lot roomier. First test drive with the tiguan was in normal mode and I almost ran back to the mazda dealership to get the cx5. But once in sport mode, the tiguan is driving quite nicely. You can also customize it any way you want: steering, suspension, transmission, etc. The deciding factor in the end was the warranty: 6yrs / 72k miles! Plus I got a great price through edmunds ($2.5k under msrp for a SE 4Motion with sunroof) and 1.9% apr with vw finance. The real life mpg is great (better than advertised): for the first 100+ miles, 70% highway, it shows 30mpg. All in all, definitely an suv you should consider. If you live in the Chicagoland area, I had a great experience with the PUGI vw dealership in Downers Grove. They do go the extra mile to earn your business.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Stylish and modern

gbdito, 01/08/2018
2018 Volkswagen Tiguan SEL Premium 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
19 of 19 people found this review helpful

The car looks very sleek, the headlights with unique signature daytime running lights give it a confident and modern look. Interior build quality is excellent (front), more basic in the rear. Infotainment and controls are understandable and very easy to use. It is loaded with the latest safety tech (crash prevention systems and driver assistance features). Seats are very comfortable. 19" wheels look great and do not compromise ride comfort by much (compared to 17" and 18" on other trim levels). Fender Audio system is good but not great. Digital cockpit is cool and useful. Panoramic roof with ambient lights and overall interior ambient lighting is all LED and look amazing, especially shining down on the storm gray giving it a lounge feel. Some squeaks on the exterior b-pillar trim can be heard when handling the doors but nothing dry lube can't fix in 2 minutes. The cargo area (5 seater) is perfect for most people's needs. Easy open/power lift gate work great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Plays above it's class

Scott K, 11/07/2017
2018 Volkswagen Tiguan SEL 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
26 of 27 people found this review helpful

The 2018 Tiguan is criticized for poor engine power and fuel economy, but after driving it for some time there are some important related notes. Our true MPG has been well above the highway rating of 27. It consistently achieves over 30 mpg, and we don't baby it at all. Also the engine's not fully broken in yet so should even improve a little over time. If the AWD was engaged, I assume the 27 would be realistic. As for the low power complaint, there is a small amount of turbo lag so put your foot into it for quicker response and use the sport shift mode around town. It really makes a difference. Manual shift also works well. We came from a 2015 Ford Edge which is considered a larger higher end SUV and the Tiguan is very comparable in terms of interior space and sophistication. The exterior appeal is more subtle but it has some nice details and a classic SUV overall appearance. Since it compares well to the next size and price level of SUVs, its actually $4-5K cheaper than similarly equipped bigger sport utes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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