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Used 2014 Subaru XV Crosstrek Consumer Reviews

3.4 out of 5 stars
68 reviews
2...

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3.88 out of 5 stars

Wow, I Get To Be The First Reviewer

the_craw, 01/26/2014
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
37 of 40 people found this review helpful

I purchased the Hybrid Touring about a month ago, and have over 1,400 miles on it. For context, I live in the Northeast, and the weather has been brutal pretty much each day since I've owned it. The car drives really nicely. It is quiet, and the steering has good feedback without being overly stiff. It also has a nice exterior look. Traction has been great. As far as the mileage, it has been disappointing. It has averaged about 27 MPG. Like I said, the weather has been really cold, and it is only 1,400 miles, so that might be holding it back. Even with highway only trips I have not been able to average over 29MPG, and I'm not a super fast driver.

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4.5 out of 5 stars

Better than expected

subiedriver6, 02/19/2014
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
19 of 20 people found this review helpful

I have been sold on Subaru for many years, but this is a change from my usual purchase of a Forester. The engine is just average in regard to performance, but exceptional in gas mileage, averaging 29 in rural back road driving. The seats are very comfortable and the cabin seems much more roomy compared to the Foresters I have had in the past. The doors are large and provide easy in/out access. The exterior styling is aggressive and has received a lot of compliments, while the interior is more just utilitarian and the radio readout is disappointing. Overall, the more I drive it, the better I like it.

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4 out of 5 stars

2014 XV CrossTrek Premium Review

Charles Marcino, 02/25/2015
updated 02/27/2019
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
18 of 19 people found this review helpful

5 years and 91000 miles later my 2014 crosstrek is still running strong. In fact, we just added a 2019 forester sport to the fleet as well. The winter weather in NJ over the past 5 years has been no match for the all wheel drive of the crosstrek as it continues to impress in all weather conditions. No mechanical issues whatsoever and its proven to be a very solid and reliable vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Defective Steering/Chassis

nass2, 08/27/2014
updated 09/06/2022
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
16 of 17 people found this review helpful

We returned a new 2014 XV Crosstek 2 days after purchase for a full refund due to unrepairable steering and/or chassis problem. The car had strong steering pull to the RIGHT. The dealership attempted to fix the car, but was unable to do so. The service adviser and technician told us that they have been having frequent steering problems with this model car. They wanted to have a Subaru engineer come out, so I requested the alignment specs. The alignment was intentionally set to cause the car to pull LEFT to "correct" the problem, but it still pulled RIGHT. The dealer offered us a different Crosstek, which had the same problem after test driving it.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

I traded this in due a problem never fixed

tradedcmax, 04/06/2014
updated 04/07/2016
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
28 of 31 people found this review helpful

UPDATE: We really loved our Crosstrek, in bright orange, but after driving it for a little bit, I noticed my arm was sore. I didn't really understand why. But I figure it out. It was pulling to the right, constantly, upon any acceleration. As a car guy, I remember torque steer; it was just like torque steer but obvious at all levels of acceleration. The dealer could not fix it. The techs of course denied it happening. But I went and tried a brand new one (this was new too) and no torque steer. So the dealer basically traded it in for this one and put this broken one on the lot as a non-certified pre owned. I was happy but I felt bad for whomever bought it after me. Anyway, the replacement was fine, until someone stole the wheels and tires off of it while it sat in front of my house.....those are some nice wheels. And after that, I started driving it at I95 rush hour traffic and found it could not handle the speed of I95 with as much grace as it should; it felt wonky. So, I traded it in on a a competitor's SUV. I am so happy I did this, despite losing some cash along the way. The other problems that surfaced were on the 2nd one, if you had the heater in the bi-level mode, the engine would run rough like it was going to stall. All other modes were okay. The engine is a 60K tune up interval. When cold it had a very fast idle. Reminded me of something from the 80's, fast idle. Those things said, I also had major problems with my feet hurting after driving for awhile......at 5' 11", I could not stretch out my legs as I would on other cars. That turned out to be a bigger problem that anticipated. And also, the cargo area was smaller than I first realized. My fault for not renting one for a week first, but they are hard to find as rentals. So, it turns out that these weren't as good as originally anticipated, but probably for many, it would be fine.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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