Used 2020 Subaru Outback Consumer Reviews
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Big screen tv
Disappointed in San antonio, 01/12/2020
2020 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
4 of 28 people found this review helpful
In the 2020 I found the large console screen awkward in location. Outback is lower, but wider, than the Forester. Confusing about the "new" power in engine 4, Turbo. It's not readily available. Only a few are turbo. I went in to buy the car, but the salesman made about every mistake possible. Test drive? "I guess I could drive you around." "Oh, I came in to drive the Outback to see if I like it." Salesman, " I guess I could let you drive the car. I have an appointment coming in." I left and didn't buy the Subaru brand I had shopped for several years. I bought a Lexus. I did like the Crosstrek at a different dealership. I was allowed to drive it.
My Outback
Kathy, 10/21/2019
2020 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
3 of 24 people found this review helpful
Great SUV, love it.
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2020 Subaru Outback Onyx XT review.
John, 03/28/2021
2020 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
0 of 0 people found this review helpful
I was looking for a non special niche well rounded vehicle just under 40k. and determined the Outback Onyx XT is the best value in the price range. Niche vehicles in terms they do something exceptionally well (dedicated off-roaders, performance, 3 rows, luxury, efficiency) but may lack in other important areas. Of course if money is not a concern there are vehicles that pretty much can do it all. The Subaru Outback Onyx XT - MSRP 39k, paid 37k checked the most boxes leading to my decision to lease over some competitors in the same price range at the time of sale. For a two row vehicle the outback does very well for itself with good front row legroom and headroom. The drivers seat has excellent maneuverability. The second row reclines a bit, leg and headroom are good, and the cargo room in the back length wise is very good for the segment. Taller items might have a hard time fitting due the wagon style of the vehicle. Could be better for the money - second row sunshades and/or second row seats folding flat. The Onyx XT has good creature comforts with expected convenience and safety technology comparable to any other vehicle in its price range. My biggest complaint is drivers side small item storage. There's no place to put my cell phone which does not fit into the wireless charging area. The wireless charger slants trapping small unwanted things getting stuck or caught. The plug in cord in that area is in a very tight spot and hard to maneuver. The infotainment system works well and generally has no issues. A couple of small frustrations are within the climate controls - adjusting climate controls/heated seats should not be as difficult as it is in the outback having to reach around the gearshift pressing small little screen icons should be improved. Other minor complaints are the onyx XT is a little noisier than I thought, but that can be remediated by spending more money for the touring model. The driving dynamics and styling separated the Onyx XT from its competition. After brief turbo lag, the Onyx XT really gets going and is excellent in passing maneuvers. The ride is very compliant, definitely not soft, and with much less body roll then the outgoing 3.6 R. The Subaru Outback has very good fuel economy for a combustion setup, but my focus will shift to hybrid and/or electric when the lease is up in two years and wonder which automaker will offer the best value blending all the great qualities the Outback Onyx XT offers?
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Great Subie
Charlie D, 09/13/2021
2020 Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
0 of 0 people found this review helpful
Outback Touring XT has proven to be a great vehicle...plenty of power, comfortable and filled with all the perks one could want. Yes, the stop/start is jarring, but turning it off takes care of that issue. Highly recommend the Outback!
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2018 to 2020
BismarckD, 03/28/2021
2020 Subaru Outback Premium 4dr SUV AWD (2.5L 4cyl CVT)
0 of 0 people found this review helpful
I have owned many Outbacks as I trade often for work. My last one was a 2018 premium. My current one is a 2020 premium that I purchased CPO (certified pre owned), it was the dealer loaner car. First the pros: I believe it is quieter and rides better, the adaptive cruise and eye sight assistance is nice. It also is getting slightly better gas mileage. The cons: the infotainment system has been buggy, dealer did apply an update prior to my purchase and reinstalled it after reporting a phone volume issue (I have have the phone volume 90% when taking calls on the road while the radio is only 25%. Now it doesn’t always have sound till a minute into the drive and the screen has blacked out twice for a few seconds mid drive. It is going in for a third try on the update in a couple weeks. The auto shut off is ANNOYING. I get most new cars have this to meet EPA guidelines but it should be a hard switch to disable, not a “every time you start the car you have to turn it off thing”. Lady is the power, the 2018 lacked acceleration (which is expected from a small engine and CVT) but it certainly doesn’t feel like they made any progress despite being told otherwise. Will my next car likely be another Outback? Yes, very likely. I fully expect Subaru to get the bugs out and correct the errors. I don’t know what else I would even want to consider in its place. Just be aware of the minor issues or buy a different model year if your concerned. Did I mention the adaptive cruise and eye sight is really nice?
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