2016 Ram ProMaster Cargo Van Review
Price Range: $12,650 - $13,995
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Edmunds' Expert Review
by the Edmunds Experts
Pros
- Massive cargo space
- low step-in height
- available fuel-efficient diesel engine.
Cons
- Steering wheel doesn't offer tilt adjustment.
What’s new
For 2016, the Ram ProMaster Cargo Van receives only minor updates. Owners and businesses wanting to customize the ProMaster can now get optional 20-amp auxiliary switches on the instrument panel and preparation for a second battery. In addition, a newly optional chrome grille provides a more refined look for RV conversions.
Edmunds says
Thanks to its sensible European roots, the 2016 Ram ProMaster full-size cargo van is a great option for American business owners. It offers a space-efficient design, a user-friendly interior and solid powertrain choices.
For sale near Ashburn, VA
134 listings
- $12,650fair price$802 above market
- 149,629 miles
- 2 Seats
- 3 mi away
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
- Stability Control
- Aux Audio Inputs
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Located in Sterling, VA
- Listing Information:
- VIN:
- 3C6TRVAG0GE135192
- Stock:
- 167864
- Certified Pre-Owned:
- No
- Listed since:
- 01-21-2026
- $13,995fair price$650 below market
- 96,295 miles
- 2 Seats
- 24 mi away
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Alarm
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Located in Springfield, VA
HERE AT GUARANTEE AUTOMAXX, WE BELIEVE THAT FAIR PRICES AND OUTSTANDING CUSTOMER SERVICE LEADS TO AN OVERJOYED CUSTOMER EXPERIENCE!WE OFFER COMPETITIV...
- Listing Information:
- VIN:
- 3C6TRVAG2GE100668
- Stock:
- GAM6445
- Certified Pre-Owned:
- No
Vehicle overview
Few vehicle classes have changed as much over the last five years as the full-size van segment. Traditional American vans based on heavy-duty pickup components have largely died out, and lighter, narrower and taller vans from Europe have taken their place. One of the most unusual of these expat cargo vans is the 2016 Ram ProMaster, a space-efficient, front-wheel-drive van that competes in a class dominated by rear-wheel-drive vans.
Ram adapted its ProMaster van lineup from Fiat's Ducato, a commercial van known for its durability, easy driving manners and low running costs. Like most vans of European origin, the ProMaster comes in a healthy variety of configurations. There are 1500, 2500 and 3500 versions offering varying levels of capability. Then there are two wheelbase choices for the 1500 and 2500, low- and high-roof options for the 1500, and an extended-body option for the 3500 series. Most ProMaster cargo vans will have the higher roof, and it gives the van a tall but tidy profile that maximizes cargo volume and permits users to stand upright inside the van. This is a boon for contractors who use their vans as mobile office space, and it gives upfitters more options to modify the 2016 Ram ProMaster for specific business applications.
One of the most distinctive things about the ProMaster cargo van is its very short hood, which is made possible by its front-wheel-drive layout. Forward visibility is excellent, and executing tight turns is less stressful than it would be in other large vans. A downside to the front-drive setup is the Ram's lower tow rating compared with rivals. Payload capacity is going to be more important for most cargo van users, though, and in this regard, the ProMaster is just as stout as the competition: It can shoulder up to 4,420 pounds, depending on how it's equipped. Ram's capable 3.6-liter gasoline V6 engine gives you higher load limits, while the available 3.0-liter turbodiesel four-cylinder returns better fuel economy.
Although the Ram ProMaster is a compelling pick for a cargo van, you'll certainly want to check out the competition in this class. The current leader of the field is the Ford Transit, which comes in three available roof heights and offers three available engines along with an impressive list of factory-installed technology features. It's more expensive than the ProMaster, though. That's also the case for the Mercedes-Benz Sprinter, though it offers two different diesel engines, two roof heights and above-average build quality. If you want something more affordable, the Nissan NV also offers a couple different roof heights and is one of the few remaining full-size vans to offer a V8 engine. Should you decide you don't need something quite so large, the new Mercedes Metris splits the difference between these heavyweights and smaller delivery vans.
Ultimately, your purchase decision will hinge on your specific needs and budget, but the attractively priced 2016 Ram ProMaster Cargo Van strikes us as a good middle-of-the-road option for a business van.
Performance & mpg
Standard on all 2016 Ram ProMasters is a 3.6-liter V6 engine that produces 280 horsepower and 260 pound-feet of torque. Power is sent to the front wheels via a six-speed automatic transmission. Optional is a 3.0-liter four-cylinder turbodiesel with 174 hp and 295 lb-ft of torque. It is also paired with a six-speed automatic (though technically this one is an automated manual transmission).
Properly equipped, the ProMaster can handle payloads of up to 4,420 pounds (payload capacity varies according to the configuration you choose) and tow up to 5,100 pounds. The Ram ProMaster's payload capacity is competitive for the class, but its tow rating is significantly lower than those of its rear-wheel-drive competitors.
Commercial vans like the 2016 Ram ProMaster cargo van are not subject to conventional fuel economy testing by the Environmental Protection Agency and do not have published EPA mpg ratings.
Safety
Standard safety features for the 2016 Ram ProMaster include front, side and side curtain airbags, antilock disc brakes, hill start assist, stability control (with trailer sway control) and traction control. Optional features include rear parking sensors and a rearview camera.
Driving
It's remarkable how much more confidence you can have in piloting a large van when the hood is short and you sit high above it. That's the perspective from the 2016 Ram ProMaster cargo van's driver seat, and you get further encouragement from the van's light steering and relatively compact turning circle. All these elements team up to deliver the impression of maneuverability, even in city traffic, though care still has to be taken when reversing, even with the help of the optional rearview camera.
We like both of the available engines. The standard 3.6-liter gasoline V6 comes straight from Chrysler's car lineup, so it's smooth, quiet and much more refined than you'd expect an engine in a commercial van to be. The four-cylinder turbodiesel engine's forte is efficiency and low-speed pulling power. It's noisier than the gasoline engine, particularly until it warms, but the diesel's overall refinement is entirely sufficient and it moves the ProMaster with real vigor at suburban speeds. The diesel is our pick for stop-and-go delivery work, even if its maximum payload ratings slightly trail those of the gasoline V6.
Interior
Functionality is the watchword for the 2016 Ram ProMaster's interior, with controls and instruments designed based on Fiat's decades of commercial-van experience. The ProMaster's gauges are large and clear, with a multifunction display centered between the speedometer and tachometer. Climate control comes via a straightforward, three-knob layout for temperature, fan speed and directional control. Audio controls are mounted high on the dash (some will have to lean forward a bit to reach them), with the optional 5-inch Uconnect touchscreen audio system a worthwhile upgrade for those who plan to use the van for longer trips. Extended stints behind the wheel are eased by the well-bolstered captain's chairs (swivel mounts are an option), but the lack of tilt steering wheel adjustment might result in a less than optimal driving position. Meanwhile, there are plenty of well-placed storage areas and cupholders.
Cargo capacity ranges from 259 cubic feet of cargo on the 1500 low-roof model to 463 cubic feet on the extended-length 3500 van. Although that doesn't quite match the Ford Transit's maximum of 487 cubic feet, the ProMaster vans still offer cavernous space to accommodate all manner of cargo or customized upfitter components. As you might expect, the 2016 ProMaster can be ordered with solid walls and rear doors or with a choice of windows. Some buyers will find the optional sliding rear door on the driver side a boon for easy entry to the cargo area.
2016 Ram ProMaster Cargo Van models
The 2016 Ram ProMaster cargo van (the passenger version, the Window Van, is reviewed separately) comes in three main trim levels: 1500, 2500 and 3500. The 1500 is available with a low- or high-roof option, while the 2500 and 3500 are only available with the high roof. The 1500 is offered in 118- and 136-inch wheelbases while the 2500 offers a choice of 136- and 159-inch wheelbases. The 3500 is only offered with the 159-inch wheelbase, and there's an available extended-length body configuration (250 inches versus the standard 236) for buyers wanting even more cargo space.
Standard features for all include 16-inch steel wheels, a passenger-side sliding door, air-conditioning, cloth bucket seats, power front windows, power locks, keyless entry, a telescoping (but unfortunately not tilt-adjustable) steering wheel and a four-speaker sound system with USB and auxiliary audio inputs.
Available options include alloy wheels, foglights, daytime running lights, a driver-side sliding door, windows for the side and rear doors, power folding/heated sideview mirrors, an alarm system, rear parking sensors, a rearview camera, cruise control, an electronic parking brake, a cargo partition (with or without a sliding window), heated seats, swivel seats, a suspension driver seat, adjustable lumbar support, a double passenger seat, a leather-wrapped steering wheel, interior wall paneling and various add-ons aimed at upfitters, including the new 20-amp auxiliary instrument panel switches and auxiliary battery preparation. You can also get satellite radio and an upgraded audio system with a Uconnect 5-inch touchscreen interface, Bluetooth phone and audio connectivity, voice commands, steering-wheel-mounted controls and, for an additional cost, GPS navigation.
There are several options packages, including the Premium Appearance package (chrome grille and foglights), the Interior Convenience package (overhead shelf, under-seat storage tray and locking glovebox), the Cargo Convenience group (cargo net and sidewall tie-down rings) and a towing package.

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Cost to Drive
Monthly estimates based on costs in Virginia
Not EPA tested for ProMaster Cargo Van 1500 Low Roof
ProMaster Cargo Van 1500 Low Roof
vs
$358/mo
Avg. Midsize Van
Reliability
The 2016 Ram ProMaster Cargo Van has a 3 years / 36,000 miles basic warranty and 15 recalls. RepairPal gives it a reliability rating of 2 out of 5, ranks it #22 out of 24 among Commercial Vans. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
2 out of 5 stars2/5Average
#22 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$1,168/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
2.39x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
19.6%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal
Recalls
15 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 20V582000
- Manufacturer Recall Number:
- W00
- Number of vehicles affected:
- 20
- Defect Description:
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Defect Consequence:
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Corrective Action:
- Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- Recall Number:
- 20V036000
- Manufacturer Recall Number:
- W00
- Number of vehicles affected:
- 222207
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Defect Consequence:
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Corrective Action:
- Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
- Recall Number:
- 19V818000
- Manufacturer Recall Number:
- VB2
- Manufactured from:
- 2015-04-30 to 2017-11-01
- Number of vehicles affected:
- 99128
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
- Defect Consequence:
- An overheated fan motor increases the risk of a fire.
- Corrective Action:
- Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
- Recall Number:
- 19V333000
- Manufacturer Recall Number:
- 18E-076
- Manufactured from:
- 2014-08-01 to 2019-03-29
- Number of vehicles affected:
- 544
- Defect Description:
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Defect Consequence:
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Corrective Action:
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
- Recall Number:
- 19V332000
- Manufactured from:
- 2016-01-01 to 2018-07-31
- Number of vehicles affected:
- 90
- Defect Description:
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Defect Consequence:
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Corrective Action:
- Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
- Recall Number:
- 19V313000
- Manufactured from:
- 2014-10-10 to 2018-11-01
- Number of vehicles affected:
- 2080
- Defect Description:
- Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Defect Consequence:
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Corrective Action:
- MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
- Recall Number:
- 19V229000
- Manufactured from:
- 2016-08-23 to 2016-08-23
- Number of vehicles affected:
- 776
- Defect Description:
- TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Defect Consequence:
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Corrective Action:
- TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
- Recall Number:
- 17V824000
- Manufacturer Recall Number:
- T82
- Manufactured from:
- 2014-06-11 to 2016-02-01
- Number of vehicles affected:
- 61791
- Defect Description:
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Defect Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Corrective Action:
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- Recall Number:
- 17V786000
- Manufactured from:
- 2016-08-01 to 2017-10-31
- Number of vehicles affected:
- 550
- Defect Description:
- Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Defect Consequence:
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Corrective Action:
- Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
- Recall Number:
- 17V273000
- Manufacturer Recall Number:
- T24
- Manufactured from:
- 2013-07-01 to 2017-04-24
- Number of vehicles affected:
- 113896
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Defect Consequence:
- The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
- Corrective Action:
- Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
- Recall Number:
- 16V461000
- Manufacturer Recall Number:
- S44
- Manufactured from:
- 2015-08-15 to 2016-04-15
- Number of vehicles affected:
- 26299
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
- Defect Consequence:
- If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
- Corrective Action:
- Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
- Recall Number:
- 16V253000
- Manufacturer Recall Number:
- S22
- Manufactured from:
- 2015-07-24 to 2016-02-15
- Number of vehicles affected:
- 1576
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Defect Consequence:
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Corrective Action:
- Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
- Recall Number:
- 16V202000
- Manufacturer Recall Number:
- S24
- Manufactured from:
- 2014-09-26 to 2016-03-05
- Number of vehicles affected:
- 26867
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
- Defect Consequence:
- An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
- Corrective Action:
- Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
- Recall Number:
- 16V076000
- Manufacturer Recall Number:
- S04
- Manufactured from:
- 2015-10-21 to 2015-12-17
- Number of vehicles affected:
- 57
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
- Defect Consequence:
- Operating the vehicle with the ESC off may increase the risk of a crash.
- Corrective Action:
- FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.
- Recall Number:
- 16E039000
- Manufacturer Recall Number:
- S29
- Manufactured from:
- 2014-08-15 to 2016-02-15
- Number of vehicles affected:
- 2291
- Defect Description:
- Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Defect Consequence:
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Corrective Action:
- Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Warranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Rust Warranty
- 5 years / unlimited miles
- Roadside assistance Warranty
- 5 years / 100,000 miles
Ram ProMaster Cargo Van Reviews
Owner Reviews
5(25%)
4(16%)
3(0%)
2(12%)
1(47%)
Most Helpful Owner Reviews
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FROM A GUY THAT OWNS TWO 2016 RAM PROMASTERS 1500
1 out of 5 starsPROMASTER OWNER, 08/12/2017
2016 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
I own two pro masters of the same year and the same model, and I want to provide an honest review separated by sections so that you can make the best decision possible when purchasing this vehicle.
DO I RECOMMEND THIS VEHICLE: No, I don't. I would suggest you purchase a more reliable van by Ford. The vehicles have been great regarding the space they provide, and I like the seating, but … the reason I suggest you stay away from this vehicle is that there is just way too many issues with them. I read some reviews by some disgruntled people and I typically think they're just upset, but it doesn't happen to everyone. Well, I own two, and the problems between both of them have been tremendous, and all before the vehicle reached 30,000 miles.
Van 1: Before 20,000 miles first the bolts in the door were loose and began falling out. PROBLEM #1: I noticed something with the door, and it was bent because of the bolts missing and securing the door. PROBLEM #2: While driving the vehicle just died. Towed it to the dealership and entire oil system needed to be replaced because it was malfunctioning. Warranty covered it. PROBLEM #3: The driver side window stopped working and had to get that fixed. PROBLEM #4: The sensor for low tire pressure is always on indicating low pressure when it's fine, had to get that replaced. PROBLEM #5: Back door wouldn't open, the cables had to be readjusted on the door. PROBLEM #6: The air conditioner now produces a low-level hum that is always present. I haven't had this fixed yet but will update when I have it addressed. PROBLEM #7: The headlight bulbs burn out fast. I've had to replace them about five times already; this isn't normal. CONCLUSION: All these issues had taken place before 30,000 and were all covered by warranty. I will say that calling Promaster has been great as they took care of all the issues for me and they do a great job at that. Even if you take it to the dealership, always notify Promaster so they can follow up with everything.
VAN 2 PROBLEMS: I purchased this with 20,000 miles, and all of these issues happened before 40,000. PROBLEM #1: Headlight keeps going on on the left, I replace it twice a month at this point. PROBLEM #2: When turning on the van the air conditioner doesn't work, and I have to restart the vehicle once or twice for it to reset and turn on. PROBLEM #3: The sliding door is stuck shut and won't open. I have to take it in because the handle won't work or anything else. PROBLEM #4: The vehicle is starting to loose power when driving and I'm taking it to warranty again next week for this issue. PROBLEM #5: The tire pressure sensor keeps tripping when the tires are filled just fine.
No one should purchase a new vehicle or one with 20,000 miles and have this many issues; it's ridiculous.
Beware
1 out of 5 starsJohn, 12/27/2017
2016 Ram ProMaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
I have 4 of these vans. Used for construction related biz. Also own Ford and GM vans. The Dodge Promaster is without a doubt the worst trucks we have ever owned. Mechanical and electrical failures. Cannot keep head lights in them. Also, these front wheel drive trucks do not go through snow or even wet roads. If you put any weight past the rear axle forget it. Front tires wear out fast. … We have switched to Ford Transit vans. To early to tell how they will work out. If you buy a Dodge Promaster be sure do buy as much extended warranty as you can afford. You will need it.
Do not purchase
1 out of 5 starsMiller, 12/06/2017
2016 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
Steering rack bad after 60K, goes through headlights(replaced twice each side the past year), last.....threw a rod at 111K. Parts are difficult to find, and expensive when you do. Pretty sad for a $38,000 dollar vehicle.....
3.0 diesel
5 out of 5 starsJohn chon, 06/28/2016
2016 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
Had 2015 diesel for 17000 miles . first oil change at 14000miles and still not used all DEF. Manual said every 4000 miles but likely to go 40000 miles. Gas mileage are 22 city 29highway and around 24 to 26 average. So far not a single problems. Seats were feeling small just for one week than once used to it feels good. I am 5 11 190lb. Brake squels until new to 15000 miles but now it … is gone. Move over from E150 this van is stronger in accelerating after first gear. Do not need to down shift on hills and saving $200 per month in fuel. I am driving about 3500 miles per month. If this van hold up it will pay for it self. $24000 in ten years
Update now 32000 miles second oil change and air filter.
Avg 26mpg
Long distance
45mph 35 mpg
55mph 33 mpg
65mph 30 mpg
75mph 25mpg
85mph 18mpg
Due to drag it gets better mileage in 40 to 50 mph.
Update after 2 years and 7 month no major problems
Now 74000miles in the vehicle and still drive like new.
2016 ProMaster Cargo Van Features & Specs
1500 Low Roof
| MSRP (New) Excludes Destination Fee | $29,865 |
|---|---|
| Engine Type | Gas |
| Seating | 2 seats |
| Cargo Capacity All Seats In Place | 283.0 cu.ft. |
| Drivetrain | front wheel drive |
| Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the ProMaster Cargo Van include:
- Tire Pressure Warning
- Stability Control
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